Determination of training, workload and work experience on performance government internal oversight apartment (APIP) Regional Inspectorate at the Province of Riau Islands with motivation as an intervening variable

https://doi.org/10.35912/jomabs.v1i2.3396
Published: Aug 28, 2025

Abstract:

Purpose: This study examines how training, workload, and work experience affect the performance of Government Internal Oversight Apparatus (APIP) in the Riau Islands Province, with motivation as an intervening variable. The research seeks to determine both direct and indirect effects of these factors on performance outcomes.

Research Methodology: The study surveyed 151 APIP employees across provincial and regency inspectorates. Data were collected using structured questionnaires with Likert scales and analyzed through Structural Equation Modeling (SEM) using AMOS 24. Confirmatory Factor Analysis was applied to validate indicators before hypothesis testing.

Results: The analysis reveals that training, workload, and work experience have significant direct impacts on APIP performance. Furthermore, motivation plays a mediating role, strengthening the relationship between these variables and performance. The findings highlight that a combination of structured training, manageable workloads, and accumulated experience contributes to improved oversight effectiveness.

Conclusions: Structured training programs, effective workload distribution, and leveraging employee experience are essential strategies for improving APIP performance. Motivation emerges as a critical internal driver that enhances these relationships. Strengthening motivation through recognition, career development, and supportive policies can improve oversight accountability and service delivery.

Limitations: The research is limited to APIP within the Riau Islands Province, reducing the generalizability of findings. The cross-sectional design captures data at one point in time, which may not reflect dynamic changes. External factors such as leadership style and organizational culture were not considered.

Contribution: Research evidences training, workload, experience, motivation enhance government oversight.

Keywords:
1. Motivation
2. Performance
3. SEM AMOS
4. Training
5. Workload
6. Work Experience
Authors:
1 . Dwi Junila Sari
Batam University, Indonesia
2 . Chablullah Wibisono
Batam University, Indonesia
3 . Muammar Gaddafi
Batam University, Indonesia
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How to Cite
Sari, D. J. ., Wibisono, C., & Gaddafi, M. . (2025). Determination of training, workload and work experience on performance government internal oversight apartment (APIP) Regional Inspectorate at the Province of Riau Islands with motivation as an intervening variable. Journal of Multidisciplinary Academic Business Studies, 1(2), 99–123. https://doi.org/10.35912/jomabs.v1i2.3396
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Vol. 1 No. 2 (2024): February
Articles
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  2. Alqudah, I. H. A., Carballo-Penela, A., & Ruzo-Sanmartín, E. (2022). High-performance human resource management practices and readiness for change: An integrative model including affective commitment, employees’ performance, and the moderating role of hierarchy culture. European Research on Management and Business Economics, 28(1), 100177. doi:https://doi.org/10.1016/j.iedeen.2021.100177
  3. Aman-Ullah, A., Mehmood, W., Amin, S., & Abbas, Y. A. (2022). Human capital and organizational performance: A moderation study through innovative leadership. Journal of Innovation & Knowledge, 7(4), 100261. doi:https://doi.org/10.1016/j.jik.2022.100261
  4. Chika, O. V., Oshiogwemoh, D., & Promise, E. (2022). Impact of Tax Reforms on Economic Growth of Nigeria (2000-2021). Goodwood Akuntansi dan Auditing Reviu, 1(1), 79-95. doi:https://doi.org/10.35912/gaar.v1i1.1506
  5. El Fallahi, F., Ibenrissoul, A., & Adil, E. (2022). Does innovation play a role in the relationship between corporate social and financial performance? A systematic literature review. International Journal of Financial, Accounting, and Management, 4(3), 315-334. doi:https://doi.org/10.35912/ijfam.v4i3.1146
  6. Eton, M., Sunday, A., & Nkamusiima, D. (2023). Budget implementations in local governments in Uganda; reflections from Kiruhura and Mbarara. International Journal of Financial, Accounting, and Management, 5(2), 235-249. doi:https://doi.org/10.35912/ijfam.v5i2.1423
  7. Georgescu, I., Bocean, C. G., V?rzaru, A. A., Rotea, C. C., Mangra, M. G., & Mangra, G. I. (2024). Enhancing Organizational Resilience: The Transformative Influence of Strategic Human Resource Management Practices and Organizational Culture. Sustainability, 16(10), 4315. doi:https://doi.org/10.3390/su16104315
  8. Handoko, T. H. (2008). Manajemen personalia dan sumberdaya manusia.
  9. Kadarisman, M. (2019). The influence of compensation, development, and supervision towards the performance of civil servants in depok city government, Indonesia. Cogent Psychology, 6(1), 1620402. doi:https://doi.org/10.1080/23311908.2019.1620402s
  10. kasmir. (2017). Customer services excellent : teori dan praktik.
  11. Koesmowidjojo, S. R. M. (2017). Analisis beban kerja.
  12. Li, C., Naz, S., Khan, M. A. S., Kusi, B., & Murad, M. (2019). An empirical investigation on the relationship between a high-performance work system and employee performance: measuring a mediation model through partial least squares–structural equation modeling. Psychology research and behavior management, 397-416. doi:https://doi.org/10.2147/PRBM.S195533
  13. Lubis, I., Lubis, A. S., & Lubis, M. Z. (2018). Taat Hukum Pajak : praktis dan mudah taat aturan.
  14. Mangkunegara, A. P. (2013). Manajemen sumber daya manusia perusahaan.
  15. Mangkunegara, A. P. (2017). Manajemen Sumber Daya Manusia Perusahaan
  16. Muhammed, A. Y., Salahudeen, H., & Zubairu, D. (2021). Building a resilient infrastructure: challenges of rural transportation in Soba Local Government Area, Kaduna State, Nigeria. Journal of Governance and Accountability Studies, 1(1), 69-82. doi:https://doi.org/10.35912/jgas.v1i1.370
  17. Nafari, E., & Rezaei, B. (2022). Relationship between human resources strategies and organizational performance based on the balanced scorecard in a public hospital in Iran: a cross-sectional study. BMC Health Serv Res, 22(1), 363. doi:https://doi.org/10.1186/s12913-022-07767-z
  18. Olayemi, A. A. (2020). Public perception, practices, and readiness for post Covid-19 lifestyle in Ikolaba Community, Ibadan. Journal of Social, Humanity, and Education, 1(1), 1-12.
  19. P., M. S., & Hasibuan. (2016). Manajemen Sumber Daya Manusia.
  20. P., M. S., & Hasibuan. (2017). Manajemen Sumber Daya Manusia.
  21. Rahman, G. M., & Shanjabin, S. (2022). The trilogy of job stress, motivation, and satisfaction of police officers: Empirical findings from Bangladesh. International Journal of Financial, Accounting, and Management, 4(1), 85-99. doi:https://doi.org/10.35912/ijfam.v4i1.866
  22. Rajabi, A., & Ghalehteimouri, K. J. (2024). Application of Meta-SWOT method for tourism development planning of Farsi Island of the Persian Gulf Region. Journal of Sustainable Tourism and Entrepreneurship, 4(3), 189-204. doi:https://doi.org/10.35912/joste.v4i3.1935
  23. Ramdani, D., & Prayitno, Y. H. (2023). The leverage and company size impact on delay in the audit. International Journal of Financial, Accounting, and Management, 5(3), 265-279. doi:https://doi.org/10.35912/ijfam.v5i3.397
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  25. Safitri, U. L., Widagdo, B., & Novianti, K. R. (2022). The Influence of Work Motivation and Workload on Employee Performance with Job Satisfaction as a Mediation Variable. Jurnal Manajemen Bisnis Dan Kewirausahaan, 2(02), 120-128. doi:https://doi.org/10.22219/jamanika.v2i02.21964
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  29. Sutrisno, S., Haryono, A. T., & Warso, M. M. (2018). Pengaruh kepuasan kerja dan komitmen organisasi terhadap kinerja karyawan melalui organizational citizenship behavior sebagai variabel intervening (Studi kasus karyawan PT. Fumira Semarang). Journal of management, 4(4).
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