The Effects of Competence, Work Experience, and the Work Environment on Employee Performance

The Effects of Competence, Work Experience, and the Work Environment on Employee Performance

https://doi.org/10.35912/jomabs.v3i2.3884
Published: Feb 6, 2026

Abstract:

Purpose: The purpose of this study is to examine the individual and combined effects of competence, work experience, and the work environment on employee performance, particularly in public sector institutions where service quality and accountability are crucial.
Method: The study utilized a quantitative research design, collecting primary data from all employees of the Way Tenong District Office in West Lampung Regency. A census (saturation sampling) approach was employed, where the entire population was included in the study sample. Hypotheses were tested using multiple linear regression analysis to assess both partial and simultaneous relationships between the variables.

Results: The results indicate that competence, work experience, and the work environment have significant positive effects on employee performance. Additionally, the three variables together explained a substantial portion of the variance in employee performance.

Conclusions: The study concludes that strengthening employee competencies, leveraging work experience, and creating a supportive work environment are key to enhancing employee performance in public sector organizations.

Limitations: The study may have limitations in terms of its focus on a single district office, which may affect the generalizability of the findings to other regions or sectors.

Contributions: This study contributes to the understanding of factors influencing employee performance in the public sector, providing valuable insights for improving the effectiveness of public sector institutions through targeted interventions in competence development, work experience, and work environment improvements.

Keywords:
1. Competence
2. Employee Performance
3. Work Environment
4. Work Experience
Authors:
1 . Misran Hadi
Universitas Mitra Indonesia, Lampung, Indonesia
2 . Armalia Reny WA
Universitas Mitra Indonesia, Lampung, Indonesia
3 . Hasbullah Hasbullah
Universitas Mitra Indonesia, Lampung, Indonesia
4 . Andi Surya
Universitas Mitra Indonesia, Lampung, Indonesia
5 . Desmon Desmon
Universitas Mitra Indonesia, Lampung, Indonesia
6 . Yudhinanto CN
Universitas Mitra Indonesia, Lampung, Indonesia
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How to Cite
Hadi, M. ., WA, A. R. ., Hasbullah , H. ., Surya, A. ., Desmon , D. ., & CN, Y. . (2026). The Effects of Competence, Work Experience, and the Work Environment on Employee Performance. Journal of Multidisciplinary Academic Business Studies, 3(2). https://doi.org/10.35912/jomabs.v3i2.3884
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Issue & Section
Vol. 3 No. 2 (2026): February
Articles
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This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

References

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    Rahi, S. (2017). Research design and methods: A systematic review of research paradigms, sampling issues and instruments development. International Journal of Economics & Management Sciences, 6(2), 1-5. doi:https://doi.org/10.4172/2162-6359.1000403

    Rahmanda, H., & Rino, R. (2025). The Effect of Leadership Style and Work Motivation on Employee Performance: A Systematic Literature Review. American Journal of Economic and Management Business (AJEMB), 4(5), 357-366. doi:https://doi.org/10.58631/ajemb.v4i5.212

    Rahmayuna, M. H., & Sandakila, I. (2026). The Effect of Competency and Employee Engagement on Employee Performance in Public Sector Institutions. Journal of Mathematics Instruction, Social Research and Opinion, 5(1), 185–192-185–192. doi:https://doi.org/10.58421/misro.v5i1.993

    Ravi, B., & Sumathi, G. (2023). Impact of HR managers' competencies on organizational effectiveness: Mediating role of innovative HR practices. Problems and Perspectives in Management, 21(2), 667. doi:http://dx.doi.org/10.21511/ppm.21(2).2023.60

    Romeo, G., Buonaccorsi, J. P., & Thoresen, M. (2024). Detecting and correcting for heteroscedasticity in the presence of measurement error. Communications in Statistics-Simulation and Computation, 53(11), 5474-5490. doi:https://doi.org/10.1080/03610918.2023.2190061

    Shirali, G., Shekari, M., & Angali, K. A. (2018). Assessing reliability and validity of an instrument for measuring resilience safety culture in sociotechnical systems. Safety and health at work, 9(3), 296-307. doi:https://doi.org/10.1016/j.shaw.2017.07.010

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    Zhao, H., Ma, Q., Yuan, Y., & Ding, T. (2025). Platform-Based Human Resource Management Practices of the Digital Age: Scale Development and Validation. Sustainability, 17(13), 5762. doi:https://doi.org/10.3390/su17135762

  1. Aguinis, H., & Glavas, A. (2019). On corporate social responsibility, sensemaking, and the search for meaningfulness through work. Journal of management, 45(3), 1057-1086. doi:https://doi.org/10.1177/0149206317691575
  2. Alam, M. J., Shariat Ullah, M., Islam, M., & Chowdhury, T. A. (2024). Human resource management practices and employee engagement: the moderating effect of supervisory role. Cogent Business & Management, 11(1), 1-18. doi:https://doi.org/10.1080/23311975.2024.2318802
  3. Alfarissy, S., & Suwaji, R. (2025). The Impact of Work Motivation and Work Environment on Employee Performance in Organizational Contexts. Quantitative Economics and Management Studies, 6(1), 32-40. doi:https://doi.org/10.35877/454RI.qems3851
  4. Alsobaey, T. M., & Alkhateeb, F. Q. (2025). A Contextual Analysis of Factors Influencing Employee Performance in the Public Sector: The Case of Bahrain. International Journal of Public Administration in the Digital Age (IJPADA), 12(1), 1-38. doi:https://doi.org/10.4018/IJPADA.376011
  5. Anggiani, S., Widayat, T. A., & Fatonah, F. (2024). The influence of competence on organizational performance in government institutions: A case study. Interdisciplinary Social Studies, 4(1), 62-68. doi:https://doi.org/10.55324/iss.v4i1.756
  6. Awan, S. H., Habib, N., Shoaib Akhtar, C., & Naveed, S. (2020). Effectiveness of performance management system for employee performance through engagement. Sage Open, 10(4), 1-15. doi:https://doi.org/10.1177/2158244020969383
  7. Ba?ar, D. (2024). The relationship between employee experience and employee engagement with the moderating role of positive affect in finance sector. Borsa Istanbul Review, 24(5), 908-915. doi:https://doi.org/10.1016/j.bir.2024.05.002
  8. Baum, C. F., & Lewbel, A. (2019). Advice on using heteroskedasticity-based identification. The Stata Journal, 19(4), 757-767. doi:https://doi.org/10.1177/1536867X19893614
  9. Choiri, M., Pramudito, E. S., Sutisna, F., & Sean, R. S. (2025). Business artificial intelligence for enhancing sustainable decision intelligence. IAIC Transactions on Sustainable Digital Innovation (ITSDI), 7(1), 106-116. doi:https://doi.org/10.34306/itsdi.v7i1.712
  10. Dewi, R. (2021). Work Experience, Competence, and Motivation are Significant Predictors of Employee Performance. Jurnal Economic Resource, 4(2). doi:https://doi.org/10.33096/jer.v4i1.872
  11. ?or?evi?, B., Milanovi? Zbilji?, S., & Radosavljevi?, M. (2025). Impact of the digital skills on employability: Cross-sectional analysis. Economies, 13(7), 196. doi:https://doi.org/10.3390/economies13070196
  12. Garengo, P., Sardi, A., & Nudurupati, S. S. (2022). Human resource management (HRM) in the performance measurement and management (PMM) domain: a bibliometric review. International Journal of Productivity and Performance Management, 71(7), 3056-3077. doi:https://doi.org/10.1108/IJPPM-04-2020-0177
  13. Ghozali. (2018). Aplikasi Analisis Multivariate dengan Program IBM SPSS 25 Edisi 9.
  14. Ghozali, I. (2018). Aplikasi analisis multivariete dengan program IBM SPSS 23.
  15. Hair Jr, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of business research, 109, 101-110. doi:https://doi.org/10.1016/j.jbusres.2019.11.069
  16. Jinga, A. A., Hussen, J. O., Negash, H. G., & Estifanos, A. B. (2024). Leadership behavior and organizational change management in selected public universities of Ethiopia: Exploring the impact of leadership influences and change processes. Heliyon, 10(19), 1-16. doi:https://doi.org/10.1016/j.heliyon.2024.e37149
  17. Kim, J. K., Harold, C. M., & Holtz, B. C. (2022). Evaluations of abusive supervisors: The moderating role of the abuser's gender. Journal of Organizational Behavior, 43(3), 465-482. doi:https://doi.org/10.1002/job.2581
  18. Liang, L., Li, Y., & Han, D. (2025). The Dual-Pathway Effect of Organizational Resilience on Firm Market Value in China: A Double-Edged Sword. Journal of the Knowledge Economy, 16(4), 14528-14552. doi:https://doi.org/10.1007/s13132-024-02521-8
  19. Makwana, D., Engineer, P., Dabhi, A., & Chudasama, H. (2023). Sampling methods in research: A review. International Journal of Trend in Scientific Research and Development, 7(3), 762-768.
  20. Munawaroh, Z. I., Nurhasanah, S., & Malik, N. (2023). The Effect of Work Experience and Training on Employee Performance Moderated by Career Development. Jurnal Manajemen Bisnis dan Kewirausahaan, 3(4), 373-381. doi:https://doi.org/10.22219/jamanika.v3i4.28182
  21. Omollo, V., & Juma, D. (2025). Strategic Human Resource Management Practices and Organizational Effectiveness in the Lake Region Counties, Kenya. Journal of Business and Strategic Management, 10(5), 1-20. doi:https://doi.org/10.47941/jbsm.2700
  22. Ouabi, Z., Douayri, K., Barboucha, F., & Boubker, O. (2024). Human resource practices and job performance: Insights from public administration. Societies, 14(12), 247. doi:https://doi.org/10.3390/soc14120247
  23. Pertiwi, D. Y., Awaliyah, S. N., Nuradilah, T., & Ramdania, D. (2025). The Effect Of Work Environment On Employee Productivity In Garut Regency. Jurnal Administrasi Negara, 31(2), 127-145. doi:https://doi.org/10.33509/jan.v31i2.3501
  24. Ragab, M. A., & Arisha, A. (2018). Research methodology in business: A starter’s guide. Management and Organizational Studies, 5(1), 1-23. doi:https://doi.org/10.5430/mos.v5n1p1
  25. Rahi, S. (2017). Research design and methods: A systematic review of research paradigms, sampling issues and instruments development. International Journal of Economics & Management Sciences, 6(2), 1-5. doi:https://doi.org/10.4172/2162-6359.1000403
  26. Rahmanda, H., & Rino, R. (2025). The Effect of Leadership Style and Work Motivation on Employee Performance: A Systematic Literature Review. American Journal of Economic and Management Business (AJEMB), 4(5), 357-366. doi:https://doi.org/10.58631/ajemb.v4i5.212
  27. Rahmayuna, M. H., & Sandakila, I. (2026). The Effect of Competency and Employee Engagement on Employee Performance in Public Sector Institutions. Journal of Mathematics Instruction, Social Research and Opinion, 5(1), 185–192-185–192. doi:https://doi.org/10.58421/misro.v5i1.993
  28. Ravi, B., & Sumathi, G. (2023). Impact of HR managers' competencies on organizational effectiveness: Mediating role of innovative HR practices. Problems and Perspectives in Management, 21(2), 667. doi:http://dx.doi.org/10.21511/ppm.21(2).2023.60
  29. Romeo, G., Buonaccorsi, J. P., & Thoresen, M. (2024). Detecting and correcting for heteroscedasticity in the presence of measurement error. Communications in Statistics-Simulation and Computation, 53(11), 5474-5490. doi:https://doi.org/10.1080/03610918.2023.2190061
  30. Shirali, G., Shekari, M., & Angali, K. A. (2018). Assessing reliability and validity of an instrument for measuring resilience safety culture in sociotechnical systems. Safety and health at work, 9(3), 296-307. doi:https://doi.org/10.1016/j.shaw.2017.07.010
  31. Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif dan R&D (26 ed.).
  32. Vuong, T. D. N., & Nguyen, L. T. (2022). The key strategies for measuring employee performance in companies: a systematic review. Sustainability, 14(21), 14017. doi:https://doi.org/10.3390/su142114017
  33. Zhao, H., Ma, Q., Yuan, Y., & Ding, T. (2025). Platform-Based Human Resource Management Practices of the Digital Age: Scale Development and Validation. Sustainability, 17(13), 5762. doi:https://doi.org/10.3390/su17135762
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