NUGRAHA, R. S. Implementation of service marketing strategies to improve donor experience and loyalty on the Infak.id platform. Journal of Multidisciplinary Academic and Practice Studies, [S. l.], v. 2, n. 3, p. 451–462, 2024. DOI: 10.35912/jomaps.v2i3.2307. Disponível em: https://goodwoodpub.com/index.php/JoMAPS/article/view/2307. Acesso em: 2 aug. 2025.