NSON, Y. D. Management by walking about in achieving organizational excellence: The role of total quality management. Annals of Human Resource Management Research, [S. l.], v. 4, n. 2, p. 111–126, 2024. DOI: 10.35912/ahrmr.v4i2.2408. Disponível em: https://goodwoodpub.com/index.php/ahrmr/article/view/2408. Acesso em: 31 jul. 2025.