FOROZANDEH, M. Optimizing the Banking Service System Using Queue Theory, Fuzzy DEMATEL and TOPSIS Approach: Case Study. Annals of Human Resource Management Research, [S. l.], v. 2, n. 2, p. 87–104, 2022. DOI: 10.35912/ahrmr.v2i2.1035. Disponível em: https://goodwoodpub.com/index.php/ahrmr/article/view/1035. Acesso em: 20 aug. 2025.