Zerine , I. ., Biswas , Y. A. ., Doha, M. Z., Meghla , H. M. ., & Polas, M. R. H. (2025). Adoption of Artificial Intelligence in Retail: Examining the Impact of Technological and Organizational Factors on Customer Retention and Loyalty. Annals of Management and Organization Research, 6(3), 287–302. https://doi.org/10.35912/amor.v6i3.2548