ZERINE , I. .; BISWAS , Y. A. .; DOHA, M. Z.; MEGHLA , H. M. .; POLAS, M. R. H. Adoption of Artificial Intelligence in Retail: Examining the Impact of Technological and Organizational Factors on Customer Retention and Loyalty. Annals of Management and Organization Research, [S. l.], v. 6, n. 3, p. 287–302, 2025. DOI: 10.35912/amor.v6i3.2548. Disponível em: https://goodwoodpub.com/index.php/amor/article/view/2548. Acesso em: 30 mar. 2026.