Indrawan, Mohamad Gita, Angelina Eleonora Rumengan, and Raymond Raymond. 2026. “Customer Loyalty in Fast-Food Restaurants: The Mediating Role of Customer Satisfaction in Batam”. Annals of Management and Organization Research 8 (1):1-14. https://doi.org/10.35912/amor.v8.n1.p1-14.2026.