Amegayibor, G. K., and C. O. Korankye. “Customer Satisfaction and the Influence of Quality Service Aspects: A Case Study of a Cooperative Union in Cape Coast, Ghana’s Central Region”. Annals of Management and Organization Research, vol. 2, no. 4, Apr. 2022, pp. 253-69, doi:10.35912/amor.v2i4.906.