Article Details
Vol. 6 No. 1 (2026): August
Accessibility and Disability Rights in Local Public Service Implementation in Sukawati, Gianyar Regency
Abstract
Purpose: This study aims to analyze accessibility and disability rights in local public service implementation in Sukawati District, identify the factors supporting and inhibiting implementation, and examine efforts to optimize inclusive public services for persons with disabilities.
Research Methodology: This study employed a descriptive qualitative approach in Sukawati District, Gianyar Regency, Bali. Informants were selected purposively and consisted of district government officials, village heads, Village Consultative Body representatives, persons with disabilities, and community members. Data were collected through observation, in-depth interviews, documentation, literature review, and online searches. Data analysis involved data reduction, data presentation, and conclusion drawing using Van Meter and Van Horn’s policy implementation framework.
Results: The findings show that local public services for persons with disabilities have been implemented through disability data collection, non-discriminatory administrative services, intergovernmental coordination, and facilitation of government programs. However, implementation remains suboptimal due to limited budgets, uneven accessibility facilities, insufficient policy dissemination, limited personnel capacity, and inadequate empowerment of persons with disabilities.
Conclusions: Disability-inclusive public service implementation requires stronger accessibility, resources, coordination, implementer capacity, and community participation.
Limitations: This study focuses on district and selected village-level implementation and does not comprehensively assess all disability rights sectors.
Contributions: This study contributes to public policy and disability studies by explaining how accessibility, local institutional capacity, and socio-cultural conditions shape disability-inclusive public services.
Keywords
How to Cite
Download Citation
References
- Adeoye‐Olatunde, O. A., & Olenik, N. L. (2021). Research and scholarly methods: Semi‐structured interviews. Journal of the American College of Clinical Pharmacy, 4(10), 1358-1367. https://doi.org/10.1002/jac5.1441
- Amnesti, S. K. W., Muslim, J., Zulaichah, S., Noh, M. S. M., & Fitriyah, L. (2023). Higher education with disabilities policy: Ensuring equality inclusive education in Indonesia, Singapore and United States. Journal of Human Rights, Culture and Legal System, 3(3), 412-440.. https://doi.org/10.53955/jhcls.v3i3.135
- Anzari, M., Ikhwan, M., & Syukriah, S. (2024). Inclusive development in rural Indonesia: Actualizing disability rights in Lheu Eu Village. Journal of Social, Humanity, and Education, 5(1), 23–35. https://doi.org/10.35912/jshe.v5i1.2318
- Aspers, P., & Corte, U. (2019). What is qualitative in qualitative research. Qualitative Sociology, 42(2), 139–160. https://doi.org/10.1007/s11133-019-9413-7
- Busetto, L., Wick, W., & Gumbinger, C. (2020). How to use and assess qualitative research methods. Neurological Research and Practice, 2(1), 1-10. https://doi.org/10.1186/s42466-020-00059-z
- Campbell, S., Greenwood, M., Prior, S., Shearer, T., Walkem, K., Young, S., Bywaters, D., & Walker, K. (2020). Purposive sampling: Complex or simple? Research case examples. Journal of Research in Nursing, 25(8), 652–661. https://doi.org/10.1177/1744987120927206
- Chairunnisa, S., & Sulistio, E. B. (2025). Analisis peningkatan aksesibilitas pelayanan publik bagi penyandang disabilitas di Indonesia. Dialogue. Jurnal Ilmu Administrasi Publik, 7(2), 123-132. https://doi.org/10.14710/dialogue.v7i2.25542
- Damschroder, L. J., Reardon, C. M., Widerquist, M. A. O., & Lowery, J. (2022). The updated consolidated framework for implementation research based on user feedback. Implementation science, 17(1), 75. https://doi.org/10.1186/s13012-022-01245-0
- Dodgson, J. E. (2019). Reflexivity in qualitative research. Journal of Human Lactation, 35(2), 220–222. https://doi.org/10.1177/0890334419830990
- Edward III, G. C. (1980). Implementing Public Policy. Congressional Quarterly Press.
- Edy, T. P., Anggalana, & Alfiyan, A. (2023). Implementasi Peraturan Daerah Provinsi Lampung Nomor 7 Tahun 2021 tentang penyelenggaraan kesejahteraan sosial bagi penyandang disabilitas (Studi pada pemerintah daerah Lampung). Jurnal Gagasan Hukum, 4(2). https://doi.org/10.31849/ jgh.v4i2.12917
- Gréaux, M., Moro, M. F., Kamenov, K., Russell, A. M., Barrett, D., & Cieza, A. (2023). Health equity for persons with disabilities: a global scoping review on barriers and interventions in healthcare services. International Journal for Equity in Health, 22(1), 236. https://dx.doi.org/10.1186/s12939-023-02035-w
- Hilyawan, Y. I., Sudarmo, S., & Sudibyo, D. P. (2025). Implementation of the Policy on Fulfilling the Right to Inclusive Education for Persons with Intellectual Disabilities. Publik (Jurnal Ilmu Administrasi), 14(1), 151-165. https://dx.doi.org/10.31314/pjia.14.1.151-165.2025
- Khoiriyah, U., Karwanto, K., Setyowati, S., Nursalim, M., & Khamidi, A. (2024). Analysis of inclusive education policy implementation in developing countries. EDUKASIA Jurnal Pendidikan dan Pembelajaran, 5(1), 851-858. https://doi.org/10.62775/edukasia.v5i1.868
- Kiger, M. E., & Varpio, L. (2020). Thematic analysis of qualitative data: AMEE Guide No. 131. Medical Teacher, 42(8), 846–854. https://doi.org/10.1080/0142159X.2020.1755030
- Li, L., Novillo-Ortiz, D., Azzopardi-Muscat, N., & Kostkova, P. (2021). Digital data sources and their impact on people's health: a systematic review of systematic reviews. Frontiers in public health, 9, 645260. https://doi.org/10.3389/fpubh.2021.645260
- Maimunah, S., Apsari, N. C., & Rachim, H. A. (2024). Aksesibilitas inklusif: Implementasi infrastruktur publik ramah disabilitas di Indonesia (Sebuah literatur reveiw). Focus: Jurnal Pekerjaan Sosial, 7(2), 250-276. https://doi.org/10.24198/focus.v7i2.60851
- Mazmanian, D. A., & Sabatier, P. A. (1983). Implementation and Public Policy, Scott Foresman and Company.
- Melawati, F., Murliasari, R. ., Judijanto, L. ., Saefudin, A., & Rahman, A. . (2026). Leadership dynamics and institutional management in digital innovation: Reflections on ciamis regency public services. Annals of Human Resource Management Research, 6(2), 19–32. https://doi.org/10.35912/ahrmr.v6i2.3953
- Morgan, H. (2022). Conducting a qualitative document analysis. The Qualitative Report, 27(1), 64–77. https://doi.org/10.46743/2160-3715/2022.5044
- Mwesigwa, D. (2021). Policy implementation in mid-western Uganda: Examining personnel resources, financial capacity, administrative capability and political support. Dynamics of Politics and Democracy, 1(2), 63–78. https://doi.org/10.35912/dpd.v1i2.804
- Nissim, M., & Shamma, F. (2025). Supporting teacher professionalism for inclusive education: Integrating cognitive, emotional, and contextual dimensions. Education Sciences, 15(10), 1317. https://doi.org/10.3390/educsci15101317
- Tsaabitah, R. M. & Siahaan, A. Y. (2023). Implementasi kebijakan penyelenggaraan kesejahteraan sosial bagi penyandang disabilitas melalui pelayanan aksesibilitas di Kota Medan (Doctoral dissertation, Universitas Sumatera Utara). Journal of Education Humaniora and Social Sciences (JEHSS), 6(4):1516-1525. https://doi.org/10.34007/jehss.v6i4.2141
- Nurdin, N., Olvianty, & Askar, A. (2026). Implementation of inclusive education policy in supporting students with disabilities in high schools in Palu City, Indonesia. Journal of Advanced Education and Sciences, 6(1), 30–35. https://doi.org/10.64171/JAES.6.1.30-35
- Rahmahgiani, U., & Fitriana, K. N. (2024). Implementasi kebijakan pemenuhan hak penyandang disabilitas dalam pelayanan administrasi kependudukan di Kabupaten Kebumen. Journal of Public Policy and Administration Research, 9(2), 1-13. http://dx.doi.org/10.21831/joppar.v9i2.21225
- Renjith, V., Yesodharan, R., Noronha, J. A., Ladd, E., & George, A. (2021). Qualitative methods in health care research. International Journal of Preventive Medicine, 12, 1-7. https://doi.org/10.4103/ijpvm.IJPVM_321_19
- Sari, A. P, & Soeskandi, H. (2022). Hak disabilitas dalam aksesibilitas ruang publik di Kota Surabaya. court review. Jurnal Penelitian Hukum, 2(03), 35–46. https://doi.org/10.69957/cr.v2i03.220
- Shakespeare, T., Ndagire, F., & Seketi, Q. E. (2021). Triple jeopardy: Disabled people and the COVID-19 pandemic. The Lancet, 397(10282), 1331–1333. https://doi.org/10.1016/S0140-6736(21)00625-5
- Utomo, D. S., Lamba, A., & Sanggrangbano, A. (2026). Local government financial performance and road infrastructure development: geographic accessibility as moderator. Advances in Management and Business Studies, 1(4), 209–227. https://doi.org/10.35912/ambus.v1i4.4382
- van Holstein, E., Wiesel, I., Bigby, C., & Gleeson, B. (2024). Repairing disability access in competitive environments: Drivers of inclusive service provision for people with intellectual disabilities. Urban Geography, 45(8), 1613–1630. https://doi.org/10.1080/14649365.2024.2347892
- Van Meter, D. S., & Van Horn, C. E. (1975). The policy implementation process: A conceptual framework. Administration & Society, 6(4), 445–488. https://doi.org/10.1177/009539977500600404
