ONGKOSONGO, A. D.; WIJAYATI, N. Improve resiliency through operational risk management: Case study in coffee shop ABC. International Journal of Financial, Accounting, and Management, [S. l.], v. 6, n. 3, p. 431–443, 2025. DOI: 10.35912/ijfam.v6i3.2176. Disponível em: https://goodwoodpub.com/index.php/ijfam/article/view/2176. Acesso em: 26 jul. 2025.