Mutations of position and performance of local government public officers: An experimental study

Fajar Gustiawaty Dewi

doi:10.35912/jgas.v2i2.1062

Mutations of position and performance of local government public officers: An experimental study

https://doi.org/10.35912/jgas.v2i2.1062

26 Jul 2022

Abstract

Purpose: The purpose of this research is to evaluate the ambiguity and conflict characteristics of role stress variables capable of mediating a job transfer and official performance.

Research methodology: This experimental research was conducted to obtain a causal relationship between the respondents in Lampung, Way Kanan Regency, and analyzed using the Anova method.

Results: The results showed that officials' performance was significantly higher when experiencing low ambiguity, according to role and contingency theories. Furthermore, both attributes were lower when officials received high-frequency and did not mediate the relationship between job transfer and performance.

Limitations: This research is limited to paper and pencil, which prevents participants from feeling the real situation.

Contribution: This research implies that job transfers can be conducted according to the needs and conditions of the local government.

Keywords

Job Mutation Performance Role Ambiguity Role Conflict

How to Cite

Dewi, F. G. (2022). Mutations of position and performance of local government public officers: An experimental study. Journal of Governance and Accountability Studies, 2(2), 93–105. https://doi.org/10.35912/jgas.v2i2.1062

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References

Abernethy, M. A., & Stoelwinder, J. U. (1995). The role of professional control in the management of complex organizations. Accounting, organizations and society, 20(1), 1-17.
Anthony, R. N., & Herzlinger, R. E. (2002). Management Control In Nonprofit Organizations (7 ed.): McGraw-Hill.
Bamber, E. M., Snowball, D., & Tubbs, R. M. (1989). Audit structure and its relation to role conflict and role ambiguity: An empirical investigation. Accounting review, 285-299.
Belkaoui, A. (1989). Behavioral Accounting: The Research and Practical Issues/Ahmed Belkaoui. Publisher: Quorum Books.
Biddle, B. J. (1986). Recent developments in role theory. Annual review of sociology, 12(1), 67-92.
Brownell, P., & McInnes, M. (1986). Budgetary participation, motivation, and managerial performance. Accounting review, 587-600.
Burney, L., & Widener, S. K. (2007). Strategic performance measurement systems, job?relevant information, and managerial behavioral responses—Role stress and performance. Behavioral research in accounting, 19(1), 43-69.
Caillier, J. G. (2010). Factors affecting job performance in public agencies. Public Performance & Management Review, 34(2), 139-165.
Campion, M. A., Cheraskin, L., & Stevens, M. J. (1994). Career-related antecedents and outcomes of job rotation. Academy of management Journal, 37(6), 1518-1542.
Carmichael, D. R. (1970). Behavioral hypotheses of internal control. The Accounting Review, 45(2), 235-245.
Chong, S. C., Salleh, K., Ahmad, S. N. S., & Sharifuddin, S. I. S. O. (2011). KM implementation in a public sector accounting organization: an empirical investigation. Journal of Knowledge Management.
Fisher, R. T. (2001). Role stress, the type A behavior pattern, and external auditor job satisfaction and performance. Behavioral research in accounting, 13(1), 143-170.
Fogarty, T. J., Singh, J., Rhoads, G. K., & Moore, R. K. (2000). Antecedents and consequences of burnout in accounting: Beyond the role stress model. Behavioral research in accounting, 12, 31-68.
Fried, Y., Ben?David, H. A., Tiegs, R. B., Avital, N., & Yeverechyahu, U. (1998). The interactive effect of role conflict and role ambiguity on job performance. Journal of occupational and organizational psychology, 71(1), 19-27.
Giachetti, R. E. (2010). Design of Enterprise Systems: Theory, Architecture, and Methods: CRC Press.
Greatbanks, R., & Tapp, D. (2007). The impact of balanced scorecards in a public sector environment: Empirical evidence from Dunedin City Council, New Zealand. International journal of operations & production management.
Hall, M. (2008). The effect of comprehensive performance measurement systems on role clarity, psychological empowerment and managerial performance. Accounting, organizations and society, 33(2-3), 141-163.
Hertzberg, A., Liberti, J. M., & Paravisini, D. (2010). Information and incentives inside the firm: Evidence from loan officer rotation. The journal of finance, 65(3), 795-828.
Hill, G. C. (2009). The effect of frequent managerial turnover on organizational performance: A study of professional baseball managers.
Hübner, R., & Schlösser, J. (2010). Monetary reward increases attentional effort in the flanker task. Psychonomic Bulletin & Review, 17(6), 821-826.
Ivancevich, J. M., & Gibson, J. L. (2003). Organizations: behavior, structure, processes. Language, 18(574p), 28cm.
Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress: Studies in role conflict and ambiguity.
Kantz, D., & Kahn, R. L. (1978). The social psychology of organization: John Willey And Son. New York.
Kaymaz, K. (2010). The effects of job rotation practices on motivation: A research on managers in the automotive organizations. Business and economics research journal, 1(3), 69-85.
Kren, L. (1992). Budgetary participation and managerial performance: The impact of information and environmental volatility. Accounting review, 511-526.
Mahoney, T. A. (1963). Development of managerial performance: A research approach: South-western Publishing Company.
Marliati, M., Hamid, N., & Yusuf, R. M. (2020). The Impact of Mutation and Organizational Culture on Performance through Job Satisfaction of Hasanuddin University Employees. Hasanuddin Journal of Applied Business and Entrepreneurship, 3(1), 62-72.
McKenna, E. F. (2000). Business Psychology and Organisational Behaviour: A Student's Handbook: Psychology Press.
Morris, J. R. (1956). Job rotation. The journal of business, 29(4), 268-273.
Mourdoukoutas, P., & Roy, U. (1994). Job rotation and public policy: Theory with applications to Japan and the USA. International Journal of Manpower.
Mwita, J. I. (2000). Performance management model: A systems?based approach to public service quality. International journal of public sector management.
Nelson, D. L., & Quick, J. C. (2003). Organizational Behavior: Foundations, Realities, and Challenges: Thomson/South-Western.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2008). Fundamentals of Human Resource Management: McGraw-Hill Education.
Nordenmark, M. (2004). Multiple social roles and well-being: a longitudinal test of the role stress theory and the role expansion theory. Acta Sociologica, 47(2), 115-126.
Ortega, J. (2001). Job rotation as a learning mechanism. Management science, 47(10), 1361-1370.
Parasuraman, S., ; Alutto, J. A. (1981). An examination of the organizational antecedents of stressors at work. doi:https://psycnet.apa.org/doi/10.2307/255823
Park, Z. (2010). Job rotation, employment, promotion, cohort effect, and other issues. Retrieved from
Patelli, L. (2007). Behavioral responses to measurement diversity in individual incentive plans: role conflict, role ambiguity, and model-of-Man. Role Ambiguity, and Model-of-Man (July 2007).
Reinharth, L., & Wahba, M. A. (1975). Expectancy theory as a predictor of work motivation, effort expenditure, and job performance. Academy of management journal, 18(3), 520-537.
Government Regulation No. 100 of 2000 concerning the Appointment of Civil Servants in Structural Positions.
Rinaldi, U., Sani, S., & Martono, M. (2018). MUTATION AND PROMOTION SYSTEM AND ITS RELATION TO EMPLOYEESATISFACTION AND JOB PERFORMANCE OF WEST KALIMANTAN IMMIGRATION OFFICE. Jurnal Aplikasi Manajemen, 16(1), 106-114.
Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organizations. Administrative science quarterly, 150-163.
Robbins, S. P., & Judge, T. A. (2011). Organizational Behavior: Pearson Education.
Rogers, D. L., & Molnar, J. (1976). Organizational antecedents of role conflict and ambiguity in top-level administrators. Administrative science quarterly, 598-610.
Senatra, P. T. (1980). Role conflict, role ambiguity, and organizational climate in a public accounting firm. Accounting review, 594-603.
Siegel, G., & Ramanauskas-Marconi, H. (1989). Behavioral Accounting: South-Western Publishing Company.
Singh, A. P., & Kumar6Dubey, A. (2011). Role of Stress and Locus of Control in Job Satisfaction Among Middle Managers. IUP Journal of Organizational Behavior, 10(1).
Singh, A. P., & Kumar Dubey, A. (2011). Role of Stress and Locus of Control in Job Satisfaction Among Middle Managers. IUP Journal of Organizational Behavior, 10(1).
Sison, P. S. (2000). Personnel and Human Resources Management: Rex Printing Company Inc.
Sofiyanti, N., & Nurdiansyah, D. H. (2018). Mutation and Career Development to the Performance of Structural Officials (Case Study of Karawang Government). E-Mabis: Jurnal Ekonomi Manajemen dan Bisnis, 18(2), 127-144.
Solli?Sæther, H. (2011). Transplants' role stress and work outcome in IT outsourcing relationships. Industrial Management & Data Systems.
Tubre, T. C., & Collins, J. M. (2000). Jackson and Schuler (1985) revisited: A meta-analysis of the relationships between role ambiguity, role conflict, and job performance. Journal of management, 26(1), 155-169.
Wang, C.-H., & Chen, H.-T. (2020). Relationships among workplace incivility, work engagement and job performance. Journal of Hospitality and Tourism Insights.
Weinberg, A., Sutherland, V., & Cooper, C. (2010). Organizational Stress Management: A Strategic Approach: Palgrave Macmillan UK.
Wilkinson, A., Bacon, N., Snell, S., & Lepak, D. (2009). The SAGE Handbook of Human Resource Management: SAGE Publications.
Williams, J. J., Macintosh, N. B., & Moore, J. C. (1990). Budget-related behavior in public sector organizations: some empirical evidence. Accounting, Organizations and Society, 15(3), 221-246.

Abernethy, M. A., & Stoelwinder, J. U. (1995). The role of professional control in the management of complex organizations. Accounting, organizations and society, 20(1), 1-17.
Anthony, R. N., & Herzlinger, R. E. (2002). Management Control In Nonprofit Organizations (7 ed.): McGraw-Hill.
Bamber, E. M., Snowball, D., & Tubbs, R. M. (1989). Audit structure and its relation to role conflict and role ambiguity: An empirical investigation. Accounting review, 285-299.
Belkaoui, A. (1989). Behavioral Accounting: The Research and Practical Issues/Ahmed Belkaoui. Publisher: Quorum Books.
Biddle, B. J. (1986). Recent developments in role theory. Annual review of sociology, 12(1), 67-92.
Brownell, P., & McInnes, M. (1986). Budgetary participation, motivation, and managerial performance. Accounting review, 587-600.
Burney, L., & Widener, S. K. (2007). Strategic performance measurement systems, job?relevant information, and managerial behavioral responses—Role stress and performance. Behavioral research in accounting, 19(1), 43-69.
Caillier, J. G. (2010). Factors affecting job performance in public agencies. Public Performance & Management Review, 34(2), 139-165.
Campion, M. A., Cheraskin, L., & Stevens, M. J. (1994). Career-related antecedents and outcomes of job rotation. Academy of management Journal, 37(6), 1518-1542.
Carmichael, D. R. (1970). Behavioral hypotheses of internal control. The Accounting Review, 45(2), 235-245.
Chong, S. C., Salleh, K., Ahmad, S. N. S., & Sharifuddin, S. I. S. O. (2011). KM implementation in a public sector accounting organization: an empirical investigation. Journal of Knowledge Management.
Fisher, R. T. (2001). Role stress, the type A behavior pattern, and external auditor job satisfaction and performance. Behavioral research in accounting, 13(1), 143-170.
Fogarty, T. J., Singh, J., Rhoads, G. K., & Moore, R. K. (2000). Antecedents and consequences of burnout in accounting: Beyond the role stress model. Behavioral research in accounting, 12, 31-68.
Fried, Y., Ben?David, H. A., Tiegs, R. B., Avital, N., & Yeverechyahu, U. (1998). The interactive effect of role conflict and role ambiguity on job performance. Journal of occupational and organizational psychology, 71(1), 19-27.
Giachetti, R. E. (2010). Design of Enterprise Systems: Theory, Architecture, and Methods: CRC Press.
Greatbanks, R., & Tapp, D. (2007). The impact of balanced scorecards in a public sector environment: Empirical evidence from Dunedin City Council, New Zealand. International journal of operations & production management.
Hall, M. (2008). The effect of comprehensive performance measurement systems on role clarity, psychological empowerment and managerial performance. Accounting, organizations and society, 33(2-3), 141-163.
Hertzberg, A., Liberti, J. M., & Paravisini, D. (2010). Information and incentives inside the firm: Evidence from loan officer rotation. The journal of finance, 65(3), 795-828.
Hill, G. C. (2009). The effect of frequent managerial turnover on organizational performance: A study of professional baseball managers.
Hübner, R., & Schlösser, J. (2010). Monetary reward increases attentional effort in the flanker task. Psychonomic Bulletin & Review, 17(6), 821-826.
Ivancevich, J. M., & Gibson, J. L. (2003). Organizations: behavior, structure, processes. Language, 18(574p), 28cm.
Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress: Studies in role conflict and ambiguity.
Kantz, D., & Kahn, R. L. (1978). The social psychology of organization: John Willey And Son. New York.
Kaymaz, K. (2010). The effects of job rotation practices on motivation: A research on managers in the automotive organizations. Business and economics research journal, 1(3), 69-85.
Kren, L. (1992). Budgetary participation and managerial performance: The impact of information and environmental volatility. Accounting review, 511-526.
Mahoney, T. A. (1963). Development of managerial performance: A research approach: South-western Publishing Company.
Marliati, M., Hamid, N., & Yusuf, R. M. (2020). The Impact of Mutation and Organizational Culture on Performance through Job Satisfaction of Hasanuddin University Employees. Hasanuddin Journal of Applied Business and Entrepreneurship, 3(1), 62-72.
McKenna, E. F. (2000). Business Psychology and Organisational Behaviour: A Student's Handbook: Psychology Press.
Morris, J. R. (1956). Job rotation. The journal of business, 29(4), 268-273.
Mourdoukoutas, P., & Roy, U. (1994). Job rotation and public policy: Theory with applications to Japan and the USA. International Journal of Manpower.
Mwita, J. I. (2000). Performance management model: A systems?based approach to public service quality. International journal of public sector management.
Nelson, D. L., & Quick, J. C. (2003). Organizational Behavior: Foundations, Realities, and Challenges: Thomson/South-Western.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2008). Fundamentals of Human Resource Management: McGraw-Hill Education.
Nordenmark, M. (2004). Multiple social roles and well-being: a longitudinal test of the role stress theory and the role expansion theory. Acta Sociologica, 47(2), 115-126.
Ortega, J. (2001). Job rotation as a learning mechanism. Management science, 47(10), 1361-1370.
Parasuraman, S., ; Alutto, J. A. (1981). An examination of the organizational antecedents of stressors at work. doi:https://psycnet.apa.org/doi/10.2307/255823
Park, Z. (2010). Job rotation, employment, promotion, cohort effect, and other issues. Retrieved from
Patelli, L. (2007). Behavioral responses to measurement diversity in individual incentive plans: role conflict, role ambiguity, and model-of-Man. Role Ambiguity, and Model-of-Man (July 2007).
Reinharth, L., & Wahba, M. A. (1975). Expectancy theory as a predictor of work motivation, effort expenditure, and job performance. Academy of management journal, 18(3), 520-537.
Government Regulation No. 100 of 2000 concerning the Appointment of Civil Servants in Structural Positions.
Rinaldi, U., Sani, S., & Martono, M. (2018). MUTATION AND PROMOTION SYSTEM AND ITS RELATION TO EMPLOYEESATISFACTION AND JOB PERFORMANCE OF WEST KALIMANTAN IMMIGRATION OFFICE. Jurnal Aplikasi Manajemen, 16(1), 106-114.
Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organizations. Administrative science quarterly, 150-163.
Robbins, S. P., & Judge, T. A. (2011). Organizational Behavior: Pearson Education.
Rogers, D. L., & Molnar, J. (1976). Organizational antecedents of role conflict and ambiguity in top-level administrators. Administrative science quarterly, 598-610.
Senatra, P. T. (1980). Role conflict, role ambiguity, and organizational climate in a public accounting firm. Accounting review, 594-603.
Siegel, G., & Ramanauskas-Marconi, H. (1989). Behavioral Accounting: South-Western Publishing Company.
Singh, A. P., & Kumar6Dubey, A. (2011). Role of Stress and Locus of Control in Job Satisfaction Among Middle Managers. IUP Journal of Organizational Behavior, 10(1).
Singh, A. P., & Kumar Dubey, A. (2011). Role of Stress and Locus of Control in Job Satisfaction Among Middle Managers. IUP Journal of Organizational Behavior, 10(1).
Sison, P. S. (2000). Personnel and Human Resources Management: Rex Printing Company Inc.
Sofiyanti, N., & Nurdiansyah, D. H. (2018). Mutation and Career Development to the Performance of Structural Officials (Case Study of Karawang Government). E-Mabis: Jurnal Ekonomi Manajemen dan Bisnis, 18(2), 127-144.
Solli?Sæther, H. (2011). Transplants' role stress and work outcome in IT outsourcing relationships. Industrial Management & Data Systems.
Tubre, T. C., & Collins, J. M. (2000). Jackson and Schuler (1985) revisited: A meta-analysis of the relationships between role ambiguity, role conflict, and job performance. Journal of management, 26(1), 155-169.
Wang, C.-H., & Chen, H.-T. (2020). Relationships among workplace incivility, work engagement and job performance. Journal of Hospitality and Tourism Insights.
Weinberg, A., Sutherland, V., & Cooper, C. (2010). Organizational Stress Management: A Strategic Approach: Palgrave Macmillan UK.
Wilkinson, A., Bacon, N., Snell, S., & Lepak, D. (2009). The SAGE Handbook of Human Resource Management: SAGE Publications.
Williams, J. J., Macintosh, N. B., & Moore, J. C. (1990). Budget-related behavior in public sector organizations: some empirical evidence. Accounting, Organizations and Society, 15(3), 221-246.

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Fajar Gustiawaty Dewi

Department of Accounting, Faculty of Economics and Business, University of Lampung, Bandar Lampung, Indonesia

Journal of Governance and Accountability Studies

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Mutations of position and performance of local government public officers: An experimental study

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