Role conflict and performance of part time students in Indonesia: The effect of burnout, coping behavior and spiritual intelligence

Published: Oct 3, 2023

Abstract:

Purpose: This study examined the relationship between role conflict and the performance of part-time students in Indonesia, with a focus on the effects of burnout, coping behavior, and spiritual intelligence.

Research methodology: The study tested performance, academic performance, and work performance, with extreme work stress (burnout) positioned as the mediating factor, and coping and spiritual intelligence positioned as moderating variables.

Results: This study found that role conflict negatively affects the academic and work performance of part-time students, and burnout mediates this relationship. Coping behavior and spiritual intelligence moderate the relationship between role conflict and performance.

Limitations: Within the context of demographic factors, some authors, such as Waskito (2019), Kastaman and Coralia (2022), and Wardani and Pitensah (2021), suggest examining the effect of factors such as age and ethnic groups. Thus, in future studies, it is advisable to review the effects of demographic factors such as age, ethnicity, and income level.

Contribution: This study contributes to the existing literature by providing a new perspective on the performance of part-time students and highlights the importance of considering role conflict and its effects on their performance.

Keywords:
1. Performance
2. Part-time Student
3. Role Conflict
4. Burnout
5. Coping Behavior and Spiritual Intelligence
Authors:
1 . Leli Nirmalasari
2 . Minai Minai
How to Cite
Nirmalasari , L. ., & Minai, M. (2023). Role conflict and performance of part time students in Indonesia: The effect of burnout, coping behavior and spiritual intelligence. Annals of Management and Organization Research, 4(3), 239–249. https://doi.org/10.35912/amor.v4i3.1645

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References

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  4. Basar, U. (2023). 4 Burnout syndrome1. Dark Sides of Organizational Life: Hostility, Rivalry, Gossip, Envy and other Difficult Behaviors.
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  6. Cimera, R. E., Thoma, C. A., Whittenburg, H. N., & Ruhl, A. N. (2018). Is getting a postsecondary education a good investment for supported employees with intellectual disability and taxpayers? Inclusion, 6(2), 97-109.
  7. Dardas, L. A., & Ahmad, M. M. (2015). Coping strategies as mediators and moderators between stress and quality of life among parents of children with autistic disorder. Stress and Health, 31(1), 5-12.
  8. Darko, L. I. O., Bans-Akutey, A., Ugoh, J. K., Ankomah, H., & Afriyie, E. O. (2022). The role of personality differences in achieving organisational productivity. Annals of Management and Organization Research, 4(2), 159-173.
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  12. Dudija, N. (2011). Perbedaan motivasi menyelesaikan skripsi antara mahasiswa yang bekerja dengan mahasiswa yang tidak bekerja: Universitas Ahmad Dahlan.
  13. Faizah, L. A. (2019). Self Management Mahasiswa Kedokteran Tingkat Pertama Sebagai Upaya Meningkatkan Prestasi Akademik Maupun Non-Akademik. INA-Rxiv. June, 25.
  14. Febrianti, R. (2022). Hubungan Antara Coping Strategy dengan Motivasi Berprestasi pada Mahasiswa Angkatan 2020 di Universitas Sriwijaya.
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  17. Gong, Z., Chen, Y., & Wang, Y. (2019). The influence of emotional intelligence on job burnout and job performance: Mediating effect of psychological capital. Frontiers in psychology, 10, 2707.
  18. Hasan, N. H., & Muafi, M. (2023). The influence of Islamic emotional intelligence and work-life balance on organizational commitment mediated by burnout. International Journal of Business Ecosystem & Strategy (2687-2293), 5(1), 01-10.
  19. Hutagaol, D., & Wibowo, S. (2023). The Influence of the Use Social Networking Sites (SNS) and Work Stress on Employee Performance. Paper presented at the Proceedings of the 4th International Conference on Applied Economics and Social Science, ICAESS 2022, 5 October 2022, Batam, Riau Islands, Indonesia.
  20. Kastaman, A. K., & Coralia, F. (2022). Pengaruh Work Study Conflict terhadap Academic Burnout pada Mahasiswa yang Bekerja di Kota Jambi. Paper presented at the Bandung Conference Series: Psychology Science.
  21. Katebi, A., HajiZadeh, M. H., Bordbar, A., & Salehi, A. M. (2022). The relationship between “job satisfaction” and “job performance”: A meta-analysis. Global Journal of Flexible Systems Management, 23(1), 21-42.
  22. Kolatlena, R. S., & Riry, W. A. (2022). Sistem Penunjang Keputusan Pemilihan Mahasiswa Berprestasi Menggunakan Metode Profile Matching. SANISA: Jurnal Kreativitas Mahasiswa Hukum, 2(1), 24-31.
  23. Kosasih, W. (2019). Studi Deskriptif Stres Kerja, Burnout, dan Turnover Intention pada Karyawan Fave Hotel Rungkut Surabaya. Agora, 7(2).
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  28. Lin, H. S., Probst, J. C., & Hsu, Y. C. (2010). Depression among female psychiatric nurses in southern Taiwan: main and moderating effects of job stress, coping behaviour and social support. Journal of clinical nursing, 19(15?16), 2342-2354.
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  36. Olutola, A. T., Nuraddeen, G. Y., & Olatoye, R. A. (2023). RELATIONSHIP BETWEEN STUDENTS’PERFORMANCE IN UNIFIED TERTIARY MATRICULATION EXAMINATIONS AND CUMULATIVE GRADE POINTS AVERAGE AT YUSUF BALA USMAN COLLEGE DAURA, NIGERIA. Journal Plus Education, 32(1), 162-169.
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