The deposit policy of commercial banks in Uzbekistan and the factors for enhancing its effectiveness
Abstract:
Purpose: This study aims to examine the deposit policy of commercial banks in Uzbekistan within the framework of the 2020–2025 banking system reform strategy. It seeks to identify the key factors influencing deposit volumes, assess the effectiveness of current policies, and provide recommendations for strengthening deposit mobilization in line with international benchmarks.
Research methodology: The research employed a mixed-methods approach, including statistical analysis of deposit shares in banks’ liabilities, comparative analysis with developed countries, theoretical review of deposit policy frameworks, and empirical illustrations from leading commercial banks such as TBC Bank, Xalq Bank, and InFinBank.
Results: The findings show fluctuations in the share of deposits in liabilities, from 45.05% in 2020 to 37.2% in 2021, recovering to 45.4% in 2023 before slightly declining in 2024. Interest rate policies, ranging from 19% to 27%, flexibility of terms, and the level of public trust were identified as the most significant factors influencing deposit growth. Comparisons indicate that Uzbekistan still lags behind developed countries, where deposits account for 60–70% of liabilities.
Conclusions: Effective deposit policy needs fair rates, transparency, financial literacy, digital banking, deposit insurance, state-bank reforms, and customer focus..
Limitations: The study’s 2020–2025 Uzbekistan scope and reliance on secondary data limit broader generalization and depth of behavioral insights.
Contribution: This research contributes to banking policy studies by highlighting the strategic role of deposit mobilization in financial stability and providing practical recommendations to enhance competitiveness and trust in Uzbekistan’s banking sector.
Downloads

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Abdullaeva Sh.Z., A. U. U. (2019). Iqtisod-moliya, nashriyoti. 1150 b.
Al-Afeef, M. A., & Alsmadi, A. A. (2025). Digital empowerment: Unraveling the impact of digital literacy on financial mastery. Discover Sustainability, 6(1), 311. doi:https://doi.org/10.1007/s43621-025-01137-5
Alam, N., Sivarajah, G., & Bhatti, M. I. (2021). Do deposit insurance systems promote banking stability? International Journal of Financial Studies, 9(3), 52. doi:https://doi.org/10.3390/ijfs9030052
Babasyan, D., Gu, Y., & Melecky, M. (2023). Late banking transitions: Comparing Uzbekistan to earlier reformers. World Development Perspectives, 30, 100493. doi:https://doi.org/10.1016/j.wdp.2023.100493
Boyle, G., Stover, R., Tiwana, A., & Zhylyevskyy, O. (2015). The impact of deposit insurance on depositor behavior during a crisis: A conjoint analysis approach. Journal of Financial Intermediation, 24(4), 590-601. doi:https://doi.org/10.1016/j.jfi.2015.02.001
Canta, C., Nilsen, Ø. A., & Ulsaker, S. A. (2023). Competition and risk taking in local bank markets: Evidence from the business loans segment. Journal of Empirical Finance, 73, 153-169. doi:https://doi.org/10.1016/j.jempfin.2023.06.003
del Torso, O. (2019). Mobile Payment Systems and Financial Inclusion: the case of M-Pesa.
Demirgüç-Kunt, A. (2017). The global findex database 2014: measuring financial inclusion around the world The Global Findex Database 2014: Measuring Financial Inclusion Around the World: Demirgüç-Kunt, Asli: [Sl]: SSRN.
Demirguc-Kunt, A., Klapper, L., Singer, D., & Oudheusden, P. (2015). The Global Findex Database 2014: Measuring Financial Inclusion around the World.
Dutta, K. D., & Saha, M. (2021). Do competition and efficiency lead to bank stability? Evidence from Bangladesh. Future Business Journal, 7(1), 6. doi:https://doi.org/10.1186/s43093-020-00047-4
Eshpulatov, D. (2021). Issues of Digitization of the Banking and Financial System in the Integration of the Republic of Uzbekistan into the World Economy. Available at SSRN 3966237. doi:https://doi.org/10.2139/ssrn.4128223
Feghali, K., Mora, N., & Nassif, P. (2021). Financial inclusion, bank market structure, and financial stability: International evidence. The Quarterly Review of Economics and Finance, 80, 236-257. doi:https://doi.org/10.1016/j.qref.2021.01.007
Gallego-Losada, M.-J., Montero-Navarro, A., Gallego-Losada, R., & Rodríguez-Sánchez, J.-L. (2024). Measuring financial divide in the rural environment. The potential role of the digital transformation of finance. International Entrepreneurship and Management Journal, 20(4), 2791-2810. doi:https://doi.org/10.1007/s11365-024-00992-4
Ghosh, A., & Magotra, A. (2025). Deposit insurance structure and deposit growth dynamics: a cross-country empirical exploration. Cogent Economics & Finance, 13(1), 2483865. doi:https://doi.org/10.1080/23322039.2025.2483865
Girsang, F. J., & Purnama, E. D. (2025). The effect of financial literacy, financial experience, financial self-efficacy on consumption behavior with financial technology as a mediating variable in the millennial generation. Journal of Multidisciplinary Academic Business Studies, 2(2), 417-435. doi:https://doi.org/10.35912/jomabs.v2i2.2695
Ha, D., Le, P., & Nguyen, D. K. (2025). Financial inclusion and fintech: a state-of-the-art systematic literature review. Financial Innovation, 11(1), 69. doi:https://doi.org/10.1186/s40854-024-00741-0
Ibodullaev, S. (2024). Aholi omonatlarini tijorat banklariga jalb qilishning dolzarb muammolari. Iqtisodiy taraqqiyot va tahlil ilmiy elektron jurnali, 3, 278–282.
IMF. (2023). Uzbekistan: Financial Sector Assessment Program. Retrieved from
Karimov, A. (2023). Tijorat banklarining depozit siyosatini takomillashtirish yo‘nalishlari. Retrieved from
Mishkin, F. S. (2019). The Economics of Money, Banking, and Financial Markets 12th ed.: Pearson Education.
Moudud-Ul-Huq, S., Hossain, M., Rahman, S., Ullah, H., Adesina, O. O., & Rashid, M. Effects of monetary policy and deposit insurance on financial policy: Does ownership structure matter? Evidence from Chinese banks. Applied Economics, 1-21. doi:https://doi.org/10.1080/00036846.2025.2504204
Murodova, D. (2022). Bank tizimida raqobat va innovatsion mahsulotlar: O‘zbekiston tajribasi. Moliyaviy tadqiqotlar jurnali, 4(2), 45–59.
O‘zbekiston, R. M. B. (2024). Bank statistikasi bo‘yicha choraklik hisobotlar. Retrieved from www.cbu.uz
O‘zbekiston, R. P. (2020). 2020–2025 yillarda bank tizimini isloh qilish strategiyasi to‘g‘risida Farmon. Retrieved from Tashkent:
Omilovna, K. N. (2025). Development of investment activities in the automobile industry of Uzbekistan in the conditions of the digital economy. Journal of Multidisciplinary Academic Business Studies, 2(2), 463-467. doi:https://doi.org/10.35912/jomabs.v2i2.2785
Oybekovna, S. (2024). Development Of Online Banking In The Republic Of Uzbekistan. Journal of Contemporary Business Law & Technology: Cyber Law, Blockchain, and Legal Innovations, 1, 5-11. doi:http://dx.doi.org/10.61796/ejcblt.v1i6.621
Rakhmatillaev, N. (2023). State-owned commercial banks' performance in Uzbekistan. 11, 151-160. doi:http://dx.doi.org/10.5281/zenodo.8020511
Rustamovna, M. S. (2024). Digital Deposit Services And Their Account In Commercial Banks. International journal of artificial intelligence, 4(08), 219-221.
Sánchez Serrano, A. (2024). Banks in an environment of higher interest rates. Latin American Journal of Central Banking, 100158. doi:https://doi.org/10.1016/j.latcb.2024.100158
Septijantini Alie, M., Rodlia Fitri, E., Desmon, D., Nasir, M., & Meidasari, E. (2024). The Influence of good corporate governance on the financial performance of state-owned enterprises listed on the Indonesia Stock Exchange. Journal of Multidisciplinary Academic Business Studies, 2(1), 97-110. doi:https://doi.org/10.35912/jomabs.v2i1.2507
Shermuxammedov, B. U. (2021). Tijorat banklarining depozit siyosati va uni iqtisodiy ahamiyatini yanada oshirish yo‘llari. Iqtisodiyot va innovatsion texnologiyalar” ilmiy elektron jurnali, 2, 1-12
Shikimi, M. (2023). Risk-taking and bank competition under a low interest rate environment: Evidence from loan-level data. Pacific-Basin Finance Journal, 78, 101945. doi:https://doi.org/10.1016/j.pacfin.2023.101945
Simatupang, K. P., & Wasesa, M. (2024). Determining the best alternative to build and operate a new coal crushing facilities: Analytical hierarchy process approach. Journal of Multidisciplinary Academic Business Studies, 2(1), 1-22. doi:https://doi.org/10.35912/jomabs.v2i1.2393
Surya, A., Sagita, H., Wa, A. R., Cn, Y., Hasbullah, & Yulistina. (2024). The influence of professionality, work culture and competence on the quality of services at the personnel and training agency of Lampung Province. Journal of Multidisciplinary Academic Business Studies, 2(1), 111-122. doi:https://doi.org/10.35912/jomabs.v2i1.2509
tipdagi, ?. ?. y. e. y. (2023). ?????????? ???????? ????????????? ?????: ??????? ???????. Retrieved from https://core.ac.uk/download/pdf/197429075
Verma, R., & Chatterjee, D. (2025). Relative impact of digital and traditional financial inclusion on financial resilience: Evidence from 13 emerging countries. Journal of Economics and Business, 133, 106233. doi:https://doi.org/10.1016/j.jeconbus.2025.106233
Vuong, G. T. H., Phan, P. T. T., Nguyen, C. X., Nguyen, D. M., & Duong, K. D. (2023). Liquidity creation and bank risk-taking: Evidence from a transition market. Heliyon, 9(9), e19141. doi:https://doi.org/10.1016/j.heliyon.2023.e19141
World Bank, B. (2022). Enhancing Deposit Mobilization in Emerging Markets.
Wu, L., Yu, D., & Lv, Y. (2023). Digital banking and deposit: Substitution effect of mobile applications on web services. Finance Research Letters, 56, 104138. doi:https://doi.org/10.1016/j.frl.2023.104138
Yakubova, S. (2020). Deposit policy of commercial banks and ways of its effective formation. Theoretical & Applied Science, 91, 577-581. doi:http://dx.doi.org/10.15863/TAS.2020.11.91.91
Yang, J., Wu, Y., & Huang, B. (2023). Digital finance and financial literacy: Evidence from Chinese households. Journal of Banking & Finance, 156, 107005. doi:https://doi.org/10.1016/j.jbankfin.2023.107005
??.?, ?. (2013). ????? ?????? ?????????, ???????? ? ????? ???? ??????? ?????; ???. ? ????. — ?.: ??? «?????????», 408.
????????, ?. ?. (2018). ?????????? ???????? Retrieved from
????????, ?. ?. (2017). ???????? ??????????? ??????? ? ??? ?????????????? ? ????????? ??????: ??????????; ??? ????????? ?. ?. ?????????. – ?.: ??????. 176.
- Abdullaeva Sh.Z., A. U. U. (2019). Iqtisod-moliya, nashriyoti. 1150 b.
- Al-Afeef, M. A., & Alsmadi, A. A. (2025). Digital empowerment: Unraveling the impact of digital literacy on financial mastery. Discover Sustainability, 6(1), 311. doi:https://doi.org/10.1007/s43621-025-01137-5
- Alam, N., Sivarajah, G., & Bhatti, M. I. (2021). Do deposit insurance systems promote banking stability? International Journal of Financial Studies, 9(3), 52. doi:https://doi.org/10.3390/ijfs9030052
- Babasyan, D., Gu, Y., & Melecky, M. (2023). Late banking transitions: Comparing Uzbekistan to earlier reformers. World Development Perspectives, 30, 100493. doi:https://doi.org/10.1016/j.wdp.2023.100493
- Boyle, G., Stover, R., Tiwana, A., & Zhylyevskyy, O. (2015). The impact of deposit insurance on depositor behavior during a crisis: A conjoint analysis approach. Journal of Financial Intermediation, 24(4), 590-601. doi:https://doi.org/10.1016/j.jfi.2015.02.001
- Canta, C., Nilsen, Ø. A., & Ulsaker, S. A. (2023). Competition and risk taking in local bank markets: Evidence from the business loans segment. Journal of Empirical Finance, 73, 153-169. doi:https://doi.org/10.1016/j.jempfin.2023.06.003
- del Torso, O. (2019). Mobile Payment Systems and Financial Inclusion: the case of M-Pesa.
- Demirgüç-Kunt, A. (2017). The global findex database 2014: measuring financial inclusion around the world The Global Findex Database 2014: Measuring Financial Inclusion Around the World: Demirgüç-Kunt, Asli: [Sl]: SSRN.
- Demirguc-Kunt, A., Klapper, L., Singer, D., & Oudheusden, P. (2015). The Global Findex Database 2014: Measuring Financial Inclusion around the World.
- Dutta, K. D., & Saha, M. (2021). Do competition and efficiency lead to bank stability? Evidence from Bangladesh. Future Business Journal, 7(1), 6. doi:https://doi.org/10.1186/s43093-020-00047-4
- Eshpulatov, D. (2021). Issues of Digitization of the Banking and Financial System in the Integration of the Republic of Uzbekistan into the World Economy. Available at SSRN 3966237. doi:https://doi.org/10.2139/ssrn.4128223
- Feghali, K., Mora, N., & Nassif, P. (2021). Financial inclusion, bank market structure, and financial stability: International evidence. The Quarterly Review of Economics and Finance, 80, 236-257. doi:https://doi.org/10.1016/j.qref.2021.01.007
- Gallego-Losada, M.-J., Montero-Navarro, A., Gallego-Losada, R., & Rodríguez-Sánchez, J.-L. (2024). Measuring financial divide in the rural environment. The potential role of the digital transformation of finance. International Entrepreneurship and Management Journal, 20(4), 2791-2810. doi:https://doi.org/10.1007/s11365-024-00992-4
- Ghosh, A., & Magotra, A. (2025). Deposit insurance structure and deposit growth dynamics: a cross-country empirical exploration. Cogent Economics & Finance, 13(1), 2483865. doi:https://doi.org/10.1080/23322039.2025.2483865
- Girsang, F. J., & Purnama, E. D. (2025). The effect of financial literacy, financial experience, financial self-efficacy on consumption behavior with financial technology as a mediating variable in the millennial generation. Journal of Multidisciplinary Academic Business Studies, 2(2), 417-435. doi:https://doi.org/10.35912/jomabs.v2i2.2695
- Ha, D., Le, P., & Nguyen, D. K. (2025). Financial inclusion and fintech: a state-of-the-art systematic literature review. Financial Innovation, 11(1), 69. doi:https://doi.org/10.1186/s40854-024-00741-0
- Ibodullaev, S. (2024). Aholi omonatlarini tijorat banklariga jalb qilishning dolzarb muammolari. Iqtisodiy taraqqiyot va tahlil ilmiy elektron jurnali, 3, 278–282.
- IMF. (2023). Uzbekistan: Financial Sector Assessment Program. Retrieved from
- Karimov, A. (2023). Tijorat banklarining depozit siyosatini takomillashtirish yo‘nalishlari. Retrieved from
- Mishkin, F. S. (2019). The Economics of Money, Banking, and Financial Markets 12th ed.: Pearson Education.
- Moudud-Ul-Huq, S., Hossain, M., Rahman, S., Ullah, H., Adesina, O. O., & Rashid, M. Effects of monetary policy and deposit insurance on financial policy: Does ownership structure matter? Evidence from Chinese banks. Applied Economics, 1-21. doi:https://doi.org/10.1080/00036846.2025.2504204
- Murodova, D. (2022). Bank tizimida raqobat va innovatsion mahsulotlar: O‘zbekiston tajribasi. Moliyaviy tadqiqotlar jurnali, 4(2), 45–59.
- O‘zbekiston, R. M. B. (2024). Bank statistikasi bo‘yicha choraklik hisobotlar. Retrieved from www.cbu.uz
- O‘zbekiston, R. P. (2020). 2020–2025 yillarda bank tizimini isloh qilish strategiyasi to‘g‘risida Farmon. Retrieved from Tashkent:
- Omilovna, K. N. (2025). Development of investment activities in the automobile industry of Uzbekistan in the conditions of the digital economy. Journal of Multidisciplinary Academic Business Studies, 2(2), 463-467. doi:https://doi.org/10.35912/jomabs.v2i2.2785
- Oybekovna, S. (2024). Development Of Online Banking In The Republic Of Uzbekistan. Journal of Contemporary Business Law & Technology: Cyber Law, Blockchain, and Legal Innovations, 1, 5-11. doi:http://dx.doi.org/10.61796/ejcblt.v1i6.621
- Rakhmatillaev, N. (2023). State-owned commercial banks' performance in Uzbekistan. 11, 151-160. doi:http://dx.doi.org/10.5281/zenodo.8020511
- Rustamovna, M. S. (2024). Digital Deposit Services And Their Account In Commercial Banks. International journal of artificial intelligence, 4(08), 219-221.
- Sánchez Serrano, A. (2024). Banks in an environment of higher interest rates. Latin American Journal of Central Banking, 100158. doi:https://doi.org/10.1016/j.latcb.2024.100158
- Septijantini Alie, M., Rodlia Fitri, E., Desmon, D., Nasir, M., & Meidasari, E. (2024). The Influence of good corporate governance on the financial performance of state-owned enterprises listed on the Indonesia Stock Exchange. Journal of Multidisciplinary Academic Business Studies, 2(1), 97-110. doi:https://doi.org/10.35912/jomabs.v2i1.2507
- Shermuxammedov, B. U. (2021). Tijorat banklarining depozit siyosati va uni iqtisodiy ahamiyatini yanada oshirish yo‘llari. Iqtisodiyot va innovatsion texnologiyalar” ilmiy elektron jurnali, 2, 1-12
- Shikimi, M. (2023). Risk-taking and bank competition under a low interest rate environment: Evidence from loan-level data. Pacific-Basin Finance Journal, 78, 101945. doi:https://doi.org/10.1016/j.pacfin.2023.101945
- Simatupang, K. P., & Wasesa, M. (2024). Determining the best alternative to build and operate a new coal crushing facilities: Analytical hierarchy process approach. Journal of Multidisciplinary Academic Business Studies, 2(1), 1-22. doi:https://doi.org/10.35912/jomabs.v2i1.2393
- Surya, A., Sagita, H., Wa, A. R., Cn, Y., Hasbullah, & Yulistina. (2024). The influence of professionality, work culture and competence on the quality of services at the personnel and training agency of Lampung Province. Journal of Multidisciplinary Academic Business Studies, 2(1), 111-122. doi:https://doi.org/10.35912/jomabs.v2i1.2509
- tipdagi, ?. ?. y. e. y. (2023). ?????????? ???????? ????????????? ?????: ??????? ???????. Retrieved from https://core.ac.uk/download/pdf/197429075
- Verma, R., & Chatterjee, D. (2025). Relative impact of digital and traditional financial inclusion on financial resilience: Evidence from 13 emerging countries. Journal of Economics and Business, 133, 106233. doi:https://doi.org/10.1016/j.jeconbus.2025.106233
- Vuong, G. T. H., Phan, P. T. T., Nguyen, C. X., Nguyen, D. M., & Duong, K. D. (2023). Liquidity creation and bank risk-taking: Evidence from a transition market. Heliyon, 9(9), e19141. doi:https://doi.org/10.1016/j.heliyon.2023.e19141
- World Bank, B. (2022). Enhancing Deposit Mobilization in Emerging Markets.
- Wu, L., Yu, D., & Lv, Y. (2023). Digital banking and deposit: Substitution effect of mobile applications on web services. Finance Research Letters, 56, 104138. doi:https://doi.org/10.1016/j.frl.2023.104138
- Yakubova, S. (2020). Deposit policy of commercial banks and ways of its effective formation. Theoretical & Applied Science, 91, 577-581. doi:http://dx.doi.org/10.15863/TAS.2020.11.91.91
- Yang, J., Wu, Y., & Huang, B. (2023). Digital finance and financial literacy: Evidence from Chinese households. Journal of Banking & Finance, 156, 107005. doi:https://doi.org/10.1016/j.jbankfin.2023.107005
- ??.?, ?. (2013). ????? ?????? ?????????, ???????? ? ????? ???? ??????? ?????; ???. ? ????. — ?.: ??? «?????????», 408.
- ????????, ?. ?. (2018). ?????????? ???????? Retrieved from
- ????????, ?. ?. (2017). ???????? ??????????? ??????? ? ??? ?????????????? ? ????????? ??????: ??????????; ??? ????????? ?. ?. ?????????. – ?.: ??????. 176.