The deposit policy of commercial banks in Uzbekistan and the factors for enhancing its effectiveness

Published: Sep 2, 2025

Abstract:

Purpose: This study aims to examine the deposit policy of commercial banks in Uzbekistan within the framework of the 2020–2025 banking system reform strategy. It seeks to identify the key factors influencing deposit volumes, assess the effectiveness of current policies, and provide recommendations for strengthening deposit mobilization in line with international benchmarks.

Research methodology: The research employed a mixed-methods approach, including statistical analysis of deposit shares in banks’ liabilities, comparative analysis with developed countries, theoretical review of deposit policy frameworks, and empirical illustrations from leading commercial banks such as TBC Bank, Xalq Bank, and InFinBank.

Results: The findings show fluctuations in the share of deposits in liabilities, from 45.05% in 2020 to 37.2% in 2021, recovering to 45.4% in 2023 before slightly declining in 2024. Interest rate policies, ranging from 19% to 27%, flexibility of terms, and the level of public trust were identified as the most significant factors influencing deposit growth. Comparisons indicate that Uzbekistan still lags behind developed countries, where deposits account for 60–70% of liabilities.

Conclusions: Effective deposit policy needs fair rates, transparency, financial literacy, digital banking, deposit insurance, state-bank reforms, and customer focus..

Limitations: The study’s 2020–2025 Uzbekistan scope and reliance on secondary data limit broader generalization and depth of behavioral insights.

Contribution: This research contributes to banking policy studies by highlighting the strategic role of deposit mobilization in financial stability and providing practical recommendations to enhance competitiveness and trust in Uzbekistan’s banking sector.

Keywords:
1. Banking Reforms
2. Banking System
3. Commercial Banks
4. Deposit Policy
5. Interest Rate
Authors:
Komilova Mukammal Shavkatovna
How to Cite
Shavkatovna, K. M. . (2025). The deposit policy of commercial banks in Uzbekistan and the factors for enhancing its effectiveness . International Journal of Accounting and Management Information Systems, 3(2), 157–168. https://doi.org/10.35912/ijamis.v3i2.3413

Downloads

Download data is not yet available.
Issue & Section
References

    Abdullaeva Sh.Z., A. U. U. (2019). Iqtisod-moliya, nashriyoti. 1150 b.

    Al-Afeef, M. A., & Alsmadi, A. A. (2025). Digital empowerment: Unraveling the impact of digital literacy on financial mastery. Discover Sustainability, 6(1), 311. doi:https://doi.org/10.1007/s43621-025-01137-5

    Alam, N., Sivarajah, G., & Bhatti, M. I. (2021). Do deposit insurance systems promote banking stability? International Journal of Financial Studies, 9(3), 52. doi:https://doi.org/10.3390/ijfs9030052

    Babasyan, D., Gu, Y., & Melecky, M. (2023). Late banking transitions: Comparing Uzbekistan to earlier reformers. World Development Perspectives, 30, 100493. doi:https://doi.org/10.1016/j.wdp.2023.100493

    Boyle, G., Stover, R., Tiwana, A., & Zhylyevskyy, O. (2015). The impact of deposit insurance on depositor behavior during a crisis: A conjoint analysis approach. Journal of Financial Intermediation, 24(4), 590-601. doi:https://doi.org/10.1016/j.jfi.2015.02.001

    Canta, C., Nilsen, Ø. A., & Ulsaker, S. A. (2023). Competition and risk taking in local bank markets: Evidence from the business loans segment. Journal of Empirical Finance, 73, 153-169. doi:https://doi.org/10.1016/j.jempfin.2023.06.003

    del Torso, O. (2019). Mobile Payment Systems and Financial Inclusion: the case of M-Pesa.

    Demirgüç-Kunt, A. (2017). The global findex database 2014: measuring financial inclusion around the world The Global Findex Database 2014: Measuring Financial Inclusion Around the World: Demirgüç-Kunt, Asli: [Sl]: SSRN.

    Demirguc-Kunt, A., Klapper, L., Singer, D., & Oudheusden, P. (2015). The Global Findex Database 2014: Measuring Financial Inclusion around the World.

    Dutta, K. D., & Saha, M. (2021). Do competition and efficiency lead to bank stability? Evidence from Bangladesh. Future Business Journal, 7(1), 6. doi:https://doi.org/10.1186/s43093-020-00047-4

    Eshpulatov, D. (2021). Issues of Digitization of the Banking and Financial System in the Integration of the Republic of Uzbekistan into the World Economy. Available at SSRN 3966237. doi:https://doi.org/10.2139/ssrn.4128223

    Feghali, K., Mora, N., & Nassif, P. (2021). Financial inclusion, bank market structure, and financial stability: International evidence. The Quarterly Review of Economics and Finance, 80, 236-257. doi:https://doi.org/10.1016/j.qref.2021.01.007

    Gallego-Losada, M.-J., Montero-Navarro, A., Gallego-Losada, R., & Rodríguez-Sánchez, J.-L. (2024). Measuring financial divide in the rural environment. The potential role of the digital transformation of finance. International Entrepreneurship and Management Journal, 20(4), 2791-2810. doi:https://doi.org/10.1007/s11365-024-00992-4

    Ghosh, A., & Magotra, A. (2025). Deposit insurance structure and deposit growth dynamics: a cross-country empirical exploration. Cogent Economics & Finance, 13(1), 2483865. doi:https://doi.org/10.1080/23322039.2025.2483865

    Girsang, F. J., & Purnama, E. D. (2025). The effect of financial literacy, financial experience, financial self-efficacy on consumption behavior with financial technology as a mediating variable in the millennial generation. Journal of Multidisciplinary Academic Business Studies, 2(2), 417-435. doi:https://doi.org/10.35912/jomabs.v2i2.2695

    Ha, D., Le, P., & Nguyen, D. K. (2025). Financial inclusion and fintech: a state-of-the-art systematic literature review. Financial Innovation, 11(1), 69. doi:https://doi.org/10.1186/s40854-024-00741-0

    Ibodullaev, S. (2024). Aholi omonatlarini tijorat banklariga jalb qilishning dolzarb muammolari. Iqtisodiy taraqqiyot va tahlil ilmiy elektron jurnali, 3, 278–282.

    IMF. (2023). Uzbekistan: Financial Sector Assessment Program. Retrieved from

    Karimov, A. (2023). Tijorat banklarining depozit siyosatini takomillashtirish yo‘nalishlari. Retrieved from

    Mishkin, F. S. (2019). The Economics of Money, Banking, and Financial Markets 12th ed.: Pearson Education.

    Moudud-Ul-Huq, S., Hossain, M., Rahman, S., Ullah, H., Adesina, O. O., & Rashid, M. Effects of monetary policy and deposit insurance on financial policy: Does ownership structure matter? Evidence from Chinese banks. Applied Economics, 1-21. doi:https://doi.org/10.1080/00036846.2025.2504204

    Murodova, D. (2022). Bank tizimida raqobat va innovatsion mahsulotlar: O‘zbekiston tajribasi. Moliyaviy tadqiqotlar jurnali, 4(2), 45–59.

    O‘zbekiston, R. M. B. (2024). Bank statistikasi bo‘yicha choraklik hisobotlar. Retrieved from www.cbu.uz

    O‘zbekiston, R. P. (2020). 2020–2025 yillarda bank tizimini isloh qilish strategiyasi to‘g‘risida Farmon. Retrieved from Tashkent:

    Omilovna, K. N. (2025). Development of investment activities in the automobile industry of Uzbekistan in the conditions of the digital economy. Journal of Multidisciplinary Academic Business Studies, 2(2), 463-467. doi:https://doi.org/10.35912/jomabs.v2i2.2785

    Oybekovna, S. (2024). Development Of Online Banking In The Republic Of Uzbekistan. Journal of Contemporary Business Law & Technology: Cyber Law, Blockchain, and Legal Innovations, 1, 5-11. doi:http://dx.doi.org/10.61796/ejcblt.v1i6.621

    Rakhmatillaev, N. (2023). State-owned commercial banks' performance in Uzbekistan. 11, 151-160. doi:http://dx.doi.org/10.5281/zenodo.8020511

    Rustamovna, M. S. (2024). Digital Deposit Services And Their Account In Commercial Banks. International journal of artificial intelligence, 4(08), 219-221.

    Sánchez Serrano, A. (2024). Banks in an environment of higher interest rates. Latin American Journal of Central Banking, 100158. doi:https://doi.org/10.1016/j.latcb.2024.100158

    Septijantini Alie, M., Rodlia Fitri, E., Desmon, D., Nasir, M., & Meidasari, E. (2024). The Influence of good corporate governance on the financial performance of state-owned enterprises listed on the Indonesia Stock Exchange. Journal of Multidisciplinary Academic Business Studies, 2(1), 97-110. doi:https://doi.org/10.35912/jomabs.v2i1.2507

    Shermuxammedov, B. U. (2021). Tijorat banklarining depozit siyosati va uni iqtisodiy ahamiyatini yanada oshirish yo‘llari. Iqtisodiyot va innovatsion texnologiyalar” ilmiy elektron jurnali, 2, 1-12

    Shikimi, M. (2023). Risk-taking and bank competition under a low interest rate environment: Evidence from loan-level data. Pacific-Basin Finance Journal, 78, 101945. doi:https://doi.org/10.1016/j.pacfin.2023.101945

    Simatupang, K. P., & Wasesa, M. (2024). Determining the best alternative to build and operate a new coal crushing facilities: Analytical hierarchy process approach. Journal of Multidisciplinary Academic Business Studies, 2(1), 1-22. doi:https://doi.org/10.35912/jomabs.v2i1.2393

    Surya, A., Sagita, H., Wa, A. R., Cn, Y., Hasbullah, & Yulistina. (2024). The influence of professionality, work culture and competence on the quality of services at the personnel and training agency of Lampung Province. Journal of Multidisciplinary Academic Business Studies, 2(1), 111-122. doi:https://doi.org/10.35912/jomabs.v2i1.2509

    tipdagi, ?. ?. y. e. y. (2023). ?????????? ???????? ????????????? ?????: ??????? ???????. Retrieved from https://core.ac.uk/download/pdf/197429075

    Verma, R., & Chatterjee, D. (2025). Relative impact of digital and traditional financial inclusion on financial resilience: Evidence from 13 emerging countries. Journal of Economics and Business, 133, 106233. doi:https://doi.org/10.1016/j.jeconbus.2025.106233

    Vuong, G. T. H., Phan, P. T. T., Nguyen, C. X., Nguyen, D. M., & Duong, K. D. (2023). Liquidity creation and bank risk-taking: Evidence from a transition market. Heliyon, 9(9), e19141. doi:https://doi.org/10.1016/j.heliyon.2023.e19141

    World Bank, B. (2022). Enhancing Deposit Mobilization in Emerging Markets.

    Wu, L., Yu, D., & Lv, Y. (2023). Digital banking and deposit: Substitution effect of mobile applications on web services. Finance Research Letters, 56, 104138. doi:https://doi.org/10.1016/j.frl.2023.104138

    Yakubova, S. (2020). Deposit policy of commercial banks and ways of its effective formation. Theoretical & Applied Science, 91, 577-581. doi:http://dx.doi.org/10.15863/TAS.2020.11.91.91

    Yang, J., Wu, Y., & Huang, B. (2023). Digital finance and financial literacy: Evidence from Chinese households. Journal of Banking & Finance, 156, 107005. doi:https://doi.org/10.1016/j.jbankfin.2023.107005

    ??.?, ?. (2013). ????? ?????? ?????????, ???????? ? ????? ???? ??????? ?????; ???. ? ????. — ?.: ??? «?????????», 408.

    ????????, ?. ?. (2018). ?????????? ???????? Retrieved from

    ????????, ?. ?. (2017). ???????? ??????????? ??????? ? ??? ?????????????? ? ????????? ??????: ??????????; ??? ????????? ?. ?. ?????????. – ?.: ??????. 176.

  1. Abdullaeva Sh.Z., A. U. U. (2019). Iqtisod-moliya, nashriyoti. 1150 b.
  2. Al-Afeef, M. A., & Alsmadi, A. A. (2025). Digital empowerment: Unraveling the impact of digital literacy on financial mastery. Discover Sustainability, 6(1), 311. doi:https://doi.org/10.1007/s43621-025-01137-5
  3. Alam, N., Sivarajah, G., & Bhatti, M. I. (2021). Do deposit insurance systems promote banking stability? International Journal of Financial Studies, 9(3), 52. doi:https://doi.org/10.3390/ijfs9030052
  4. Babasyan, D., Gu, Y., & Melecky, M. (2023). Late banking transitions: Comparing Uzbekistan to earlier reformers. World Development Perspectives, 30, 100493. doi:https://doi.org/10.1016/j.wdp.2023.100493
  5. Boyle, G., Stover, R., Tiwana, A., & Zhylyevskyy, O. (2015). The impact of deposit insurance on depositor behavior during a crisis: A conjoint analysis approach. Journal of Financial Intermediation, 24(4), 590-601. doi:https://doi.org/10.1016/j.jfi.2015.02.001
  6. Canta, C., Nilsen, Ø. A., & Ulsaker, S. A. (2023). Competition and risk taking in local bank markets: Evidence from the business loans segment. Journal of Empirical Finance, 73, 153-169. doi:https://doi.org/10.1016/j.jempfin.2023.06.003
  7. del Torso, O. (2019). Mobile Payment Systems and Financial Inclusion: the case of M-Pesa.
  8. Demirgüç-Kunt, A. (2017). The global findex database 2014: measuring financial inclusion around the world The Global Findex Database 2014: Measuring Financial Inclusion Around the World: Demirgüç-Kunt, Asli: [Sl]: SSRN.
  9. Demirguc-Kunt, A., Klapper, L., Singer, D., & Oudheusden, P. (2015). The Global Findex Database 2014: Measuring Financial Inclusion around the World.
  10. Dutta, K. D., & Saha, M. (2021). Do competition and efficiency lead to bank stability? Evidence from Bangladesh. Future Business Journal, 7(1), 6. doi:https://doi.org/10.1186/s43093-020-00047-4
  11. Eshpulatov, D. (2021). Issues of Digitization of the Banking and Financial System in the Integration of the Republic of Uzbekistan into the World Economy. Available at SSRN 3966237. doi:https://doi.org/10.2139/ssrn.4128223
  12. Feghali, K., Mora, N., & Nassif, P. (2021). Financial inclusion, bank market structure, and financial stability: International evidence. The Quarterly Review of Economics and Finance, 80, 236-257. doi:https://doi.org/10.1016/j.qref.2021.01.007
  13. Gallego-Losada, M.-J., Montero-Navarro, A., Gallego-Losada, R., & Rodríguez-Sánchez, J.-L. (2024). Measuring financial divide in the rural environment. The potential role of the digital transformation of finance. International Entrepreneurship and Management Journal, 20(4), 2791-2810. doi:https://doi.org/10.1007/s11365-024-00992-4
  14. Ghosh, A., & Magotra, A. (2025). Deposit insurance structure and deposit growth dynamics: a cross-country empirical exploration. Cogent Economics & Finance, 13(1), 2483865. doi:https://doi.org/10.1080/23322039.2025.2483865
  15. Girsang, F. J., & Purnama, E. D. (2025). The effect of financial literacy, financial experience, financial self-efficacy on consumption behavior with financial technology as a mediating variable in the millennial generation. Journal of Multidisciplinary Academic Business Studies, 2(2), 417-435. doi:https://doi.org/10.35912/jomabs.v2i2.2695
  16. Ha, D., Le, P., & Nguyen, D. K. (2025). Financial inclusion and fintech: a state-of-the-art systematic literature review. Financial Innovation, 11(1), 69. doi:https://doi.org/10.1186/s40854-024-00741-0
  17. Ibodullaev, S. (2024). Aholi omonatlarini tijorat banklariga jalb qilishning dolzarb muammolari. Iqtisodiy taraqqiyot va tahlil ilmiy elektron jurnali, 3, 278–282.
  18. IMF. (2023). Uzbekistan: Financial Sector Assessment Program. Retrieved from
  19. Karimov, A. (2023). Tijorat banklarining depozit siyosatini takomillashtirish yo‘nalishlari. Retrieved from
  20. Mishkin, F. S. (2019). The Economics of Money, Banking, and Financial Markets 12th ed.: Pearson Education.
  21. Moudud-Ul-Huq, S., Hossain, M., Rahman, S., Ullah, H., Adesina, O. O., & Rashid, M. Effects of monetary policy and deposit insurance on financial policy: Does ownership structure matter? Evidence from Chinese banks. Applied Economics, 1-21. doi:https://doi.org/10.1080/00036846.2025.2504204
  22. Murodova, D. (2022). Bank tizimida raqobat va innovatsion mahsulotlar: O‘zbekiston tajribasi. Moliyaviy tadqiqotlar jurnali, 4(2), 45–59.
  23. O‘zbekiston, R. M. B. (2024). Bank statistikasi bo‘yicha choraklik hisobotlar. Retrieved from www.cbu.uz
  24. O‘zbekiston, R. P. (2020). 2020–2025 yillarda bank tizimini isloh qilish strategiyasi to‘g‘risida Farmon. Retrieved from Tashkent:
  25. Omilovna, K. N. (2025). Development of investment activities in the automobile industry of Uzbekistan in the conditions of the digital economy. Journal of Multidisciplinary Academic Business Studies, 2(2), 463-467. doi:https://doi.org/10.35912/jomabs.v2i2.2785
  26. Oybekovna, S. (2024). Development Of Online Banking In The Republic Of Uzbekistan. Journal of Contemporary Business Law & Technology: Cyber Law, Blockchain, and Legal Innovations, 1, 5-11. doi:http://dx.doi.org/10.61796/ejcblt.v1i6.621
  27. Rakhmatillaev, N. (2023). State-owned commercial banks' performance in Uzbekistan. 11, 151-160. doi:http://dx.doi.org/10.5281/zenodo.8020511
  28. Rustamovna, M. S. (2024). Digital Deposit Services And Their Account In Commercial Banks. International journal of artificial intelligence, 4(08), 219-221.
  29. Sánchez Serrano, A. (2024). Banks in an environment of higher interest rates. Latin American Journal of Central Banking, 100158. doi:https://doi.org/10.1016/j.latcb.2024.100158
  30. Septijantini Alie, M., Rodlia Fitri, E., Desmon, D., Nasir, M., & Meidasari, E. (2024). The Influence of good corporate governance on the financial performance of state-owned enterprises listed on the Indonesia Stock Exchange. Journal of Multidisciplinary Academic Business Studies, 2(1), 97-110. doi:https://doi.org/10.35912/jomabs.v2i1.2507
  31. Shermuxammedov, B. U. (2021). Tijorat banklarining depozit siyosati va uni iqtisodiy ahamiyatini yanada oshirish yo‘llari. Iqtisodiyot va innovatsion texnologiyalar” ilmiy elektron jurnali, 2, 1-12
  32. Shikimi, M. (2023). Risk-taking and bank competition under a low interest rate environment: Evidence from loan-level data. Pacific-Basin Finance Journal, 78, 101945. doi:https://doi.org/10.1016/j.pacfin.2023.101945
  33. Simatupang, K. P., & Wasesa, M. (2024). Determining the best alternative to build and operate a new coal crushing facilities: Analytical hierarchy process approach. Journal of Multidisciplinary Academic Business Studies, 2(1), 1-22. doi:https://doi.org/10.35912/jomabs.v2i1.2393
  34. Surya, A., Sagita, H., Wa, A. R., Cn, Y., Hasbullah, & Yulistina. (2024). The influence of professionality, work culture and competence on the quality of services at the personnel and training agency of Lampung Province. Journal of Multidisciplinary Academic Business Studies, 2(1), 111-122. doi:https://doi.org/10.35912/jomabs.v2i1.2509
  35. tipdagi, ?. ?. y. e. y. (2023). ?????????? ???????? ????????????? ?????: ??????? ???????. Retrieved from https://core.ac.uk/download/pdf/197429075
  36. Verma, R., & Chatterjee, D. (2025). Relative impact of digital and traditional financial inclusion on financial resilience: Evidence from 13 emerging countries. Journal of Economics and Business, 133, 106233. doi:https://doi.org/10.1016/j.jeconbus.2025.106233
  37. Vuong, G. T. H., Phan, P. T. T., Nguyen, C. X., Nguyen, D. M., & Duong, K. D. (2023). Liquidity creation and bank risk-taking: Evidence from a transition market. Heliyon, 9(9), e19141. doi:https://doi.org/10.1016/j.heliyon.2023.e19141
  38. World Bank, B. (2022). Enhancing Deposit Mobilization in Emerging Markets.
  39. Wu, L., Yu, D., & Lv, Y. (2023). Digital banking and deposit: Substitution effect of mobile applications on web services. Finance Research Letters, 56, 104138. doi:https://doi.org/10.1016/j.frl.2023.104138
  40. Yakubova, S. (2020). Deposit policy of commercial banks and ways of its effective formation. Theoretical & Applied Science, 91, 577-581. doi:http://dx.doi.org/10.15863/TAS.2020.11.91.91
  41. Yang, J., Wu, Y., & Huang, B. (2023). Digital finance and financial literacy: Evidence from Chinese households. Journal of Banking & Finance, 156, 107005. doi:https://doi.org/10.1016/j.jbankfin.2023.107005
  42. ??.?, ?. (2013). ????? ?????? ?????????, ???????? ? ????? ???? ??????? ?????; ???. ? ????. — ?.: ??? «?????????», 408.
  43. ????????, ?. ?. (2018). ?????????? ???????? Retrieved from
  44. ????????, ?. ?. (2017). ???????? ??????????? ??????? ? ??? ?????????????? ? ????????? ??????: ??????????; ??? ????????? ?. ?. ?????????. – ?.: ??????. 176.