Understanding fintech excellence: A scholarly review of the diploma fintech model for effective global implementation

Published: Dec 3, 2025

Abstract:

Purpose: This study examines the global Fintech phenomenon by reviewing research from several countries. It aims to identify best practices, involved journals, applied methods, and knowledge gaps that require further investigation.

Methodology/Approach: A systematic literature review was conducted using journals from multiple international databases that discuss fintech practices worldwide. The analysis follows the DIPLOMA Model by Boratynska to systematically evaluate and synthesize the selected studies.

Results/Findings: Based on the DIPLOMA Fintech Model, Indonesia emerges as the leading country in implementing fintech practices, fulfilling all five dimensions of the model. This achievement positions Indonesia as a potential benchmark for other countries aiming to strengthen their fintech ecosystems. Malaysia, China, and Brazil follow by meeting four dimensions, indicating strong development. The United Kingdom, Germany, Argentina, and South Africa fulfill three dimensions, reflecting moderate fintech maturity. Meanwhile, Sub-Saharan countries and Nigeria meet only one dimension, highlighting significant gaps in fintech readiness and infrastructure.

Conclusion: Indonesia fulfills all five DIPLOMA dimensions, confirming its position as a global leader in fintech implementation and innovation. This illustrates Indonesia’s potential to serve as a reference for other countries.

Limitations: This study is limited by the selection of countries from only four continents, excluding Australia. The use of a relatively small number of articles also indicates the need for broader literature coverage.

Contribution: The study shows that fintech success is not solely determined by development level, but by a combination of supportive factors that enable even developing countries to excel.

Keywords:
1. Best Practice on Fintech
2. DIPLOMA Model
3. Fintech
4. SLR
Authors:
1 . Haripin Haripin
2 . Dondy Indraprakoso
3 . Gunawan Wibisono
4 . Hargo Utomo
How to Cite
Haripin, H., Indraprakoso, D. ., Wibisono, G. ., & Utomo, H. (2025). Understanding fintech excellence: A scholarly review of the diploma fintech model for effective global implementation . International Journal of Financial, Accounting, and Management, 7(3), 387–406. https://doi.org/10.35912/ijfam.v7i3.2825

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References

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  1. Ab Razak, M. I., Dali, N. A. M., Dhillon, G., & Manaf, A. W. (2020). Fintech In Malaysia: An Appraisal To The Need Of Shariah-Compliant Regulation. Pertanika Journal of Social Science and Humanities, 28(4), 3223-3233. doi:https://doi.org/10.47836/pjssh.28.4.40
  2. Abdul-Rahim, R., Bohari, S. A., Aman, A., & Awang, Z. (2022). Benefit–Risk Perceptions Of Fintech Adoption For Sustainability From Bank Consumers’ Perspective: The Moderating Role Of Fear Of Covid-19. Sustainability, 14(14), 8357. doi:https://doi.org/10.3390/su14148357
  3. Ali, S., Simboh, B., & Rahmawati, U. (2023). Determining Factors Of Peer-To-Peer (P2P) Lending Avoidance: Empirical Evidence From Indonesia. Gadjah Mada International Journal of Business, 25(1), 1-27. doi:https://doi.org/10.22146/gamaijb.68805
  4. Anagnostopoulos, I. (2018). Fintech And Regtech: Impact On Regulators And Banks. Journal of economics and business, 100, 7-25. doi:https://doi.org/10.1016/j.jeconbus.2018.07.003
  5. Baba, C., Batog, C., Flores, E., Gracia, B., Karpowicz, I., Kopyrski, P., . . . Xu, X. C. (2020). Fintech In Europe: Promises And Threats. doi:https://doi.org/10.5089/9781513561165.001
  6. Barbu, C. M., Florea, D. L., Dabija, D.-C., & Barbu, M. C. R. (2021). Customer Experience In Fintech. Journal of Theoretical and Applied Electronic Commerce Research, 16(5), 1415-1433. doi:https://doi.org/10.3390/jtaer16050080
  7. Boraty?ska, K. (2019). Impact Of Digital Transformation On Value Creation In Fintech Services: An Innovative Approach. Journal of Promotion Management, 25(5), 631-639. doi:https://doi.org/10.1080/10496491.2019.1585543
  8. Brandl, B., & Hornuf, L. (2020). Where Did Fintechs Come From, And Where Do They Go? The Transformation Of The Financial Industry In Germany After Digitalization. Frontiers in artificial intelligence, 3, 511504. doi:https://doi.org/10.2139/ssrn.3036555
  9. Buchak, G., Matvos, G., Piskorski, T., & Seru, A. (2018). Fintech, Regulatory Arbitrage, And The Rise Of Shadow Banks. Journal of financial economics, 130(3), 453-483. doi:https://doi.org/10.3386/w23288
  10. Cai, C. W. (2021). Triple?Entry Accounting With Blockchain: How Far Have We Come? Accounting & Finance, 61(1), 71-93. doi:https://doi.org/10.1111/acfi.12556
  11. Cantú, C., & Ulloa, B. (2020). The Dawn Of Fintech In Latin America: Landscape, Prospects And Challenges. 1-44.
  12. Chalik, F. R., & Faturohman, T. (2022). Customer Satisfaction Of E-Wallet User: An Adoption Of Information System Success Model. Quantitative Analysis of Social and Financial Market Development, 61-83. doi:https://doi.org/10.1108/s1571-038620220000030005
  13. Cheng, X., Yao, D., Qian, Y., Wang, B., & Zhang, D. (2023). How does fintech influence carbon emissions: evidence from China's prefecture-level cities. International Review of Financial Analysis, 87, 102655. doi:https://doi.org/10.1016/j.irfa.2023.102655
  14. Chinoda, T., & Mashamba, T. (2021). Fintech, Financial Inclusion And Income Inequality Nexus In Africa. Cogent Economics & Finance, 9(1), 1986926. doi:https://doi.org/10.1080/23322039.2021.1986926
  15. Ebert, C., & Duarte, C. H. C. (2018). Digital Transformation. IEEE Softw., 35(4), 16-21. doi:https://doi.org/10.1109/ms.2018.2801537
  16. Edward, M. Y., Fuad, E. N., Ismanto, H., Atahau, A. D. R., & Robiyanto, R. (2023). Success Factors For Peer-To-Peer Lending For Smes: Evidence From Indonesia. Innovations, 20(2), 16-25. doi:https://doi.org/10.21511/imfi.20(2).2023.02
  17. Gerlach, J. M., & Rugilo, D. (2019). The Predicament of FinTechs in the Environment of Traditional Banking Sector Regulation–An Analysis of Regulatory Sandboxes as a Possible Solution. Credit and Capital Markets–Kredit und Kapital, 52(3), 323-373. doi:https://doi.org/10.3790/ccm.52.3.323
  18. Giaretta, E., & Chesini, G. (2021). The Determinants Of Debt Financing: The Case Of Fintech Start-Ups. Journal of Innovation & Knowledge, 6(4), 268-279. doi:https://doi.org/10.1016/j.jik.2021.10.001
  19. Guttman-Kenney, B., Firth, C., & Gathergood, J. (2023). Buy Now, Pay Later (BNPL)... On Your Credit Card. Journal of Behavioral and Experimental Finance, 37, 100788. doi:https://doi.org/10.1016/j.jbef.2023.100788
  20. Hammerschlag, Z., Bick, G., & Luiz, J. M. (2020). The Internationalization Of African Fintech Firms: Marketing Strategies For Successful Intra-Africa Expansion. International Marketing Review, 37(2), 299-317. doi:https://doi.org/10.1108/imr-05-2019-0130
  21. Hamukuaya, N. H. (2021). The Development Of Cryptocurrencies As A Payment Method In South Africa. Potchefstroom Electronic Law Journal/Potchefstroomse Elektroniese Regsblad, 24(1), 1-23. doi:https://doi.org/10.17159/1727-3781/2021/v24i0a9364
  22. Henisz, W. J. (2017). Corporate Diplomacy: Building Reputations And Relationships With External Stakeholders: Routledge.
  23. Hidajat, T. (2020). Unethical Practices Peer-To-Peer Lending In Indonesia. Journal of Financial Crime, 27(1), 274-282. doi:https://doi.org/10.1108/jfc-02-2019-0028
  24. Hodson, D. (2021). The politics of FinTech: Technology, regulation, and disruption in UK and German retail banking. Public Administration, 99(4), 859-872. doi:https://doi.org/10.1111/padm.12731
  25. Huang, S. S. (2021). Crypto Assets Regulation In The UK: An Assessment Of The Regulatory Effectiveness And Consistency. Journal of Financial Regulation and Compliance, 29(3), 336-351. doi:https://doi.org/10.1108/jfrc-06-2020-0062
  26. Iddrisu, K., Abor, J. Y., & Banyen, K. T. (2022). Fintech, Foreign Bank Presence And Inclusive Finance In Africa: Using A Quantile Regression Approach. Cogent Economics & Finance, 10(1), 2157120. doi:https://doi.org/10.1080/23322039.2022.2157120
  27. Iman, N. (2018). Assessing The Dynamics Of Fintech In Indonesia. Investment Management and Financial Innovations, 15(4), 296-303. doi:https://doi.org/10.21511/imfi.15(4).2018.24
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