Determinants of Motorcycle Taxpayer Compliance: Evidence from a Border Region in Eastern Indonesia

Published: Jan 7, 2026

Abstract:

Purpose: This study aims to examine the effects of the tax amnesty program, income, moral obligation, and access to tax services on motorcycle taxpayer compliance in Timor Tengah Utara (TTU) Regency, a border region with relatively low tax compliance.

Research Methodology: A quantitative approach was employed using a survey method. The study involved 100 respondents selected through the Slovin formula. Primary data were collected via structured questionnaires and analyzed using multiple linear regression.

Results: The findings show that, simultaneously, the four variables significantly influence taxpayer compliance. Partially, the tax amnesty program, income, and moral obligation have a positive and significant effect, while tax access has a negative and significant effect on compliance.

Conclusions: Taxpayer compliance in TTU Regency is influenced not only by economic capacity but also by moral awareness and accessibility to tax services. Policies that optimize tax amnesty programs, expand digital-based tax services, and strengthen moral and social education grounded in local culture can enhance voluntary tax compliance.

Limitations: The study is limited to motorcycle taxpayers in TTU Regency and uses cross-sectional survey data, which may not capture changes in behavior over time.

Contribution: This study contributes to the understanding of tax compliance behavior in border regions, offering practical insights for local governments and policymakers to improve regional revenue collection through culturally sensitive and accessible tax policies.

Keywords:
1. Income
2. Moral Obligation
3. Tax Access
4. Tax Amnesty Program
5. Taxpayer Compliance
Authors:
1 . Margareta Diana Pangastuti
2 . Yuliati Sengkoen
How to Cite
Pangastuti, M. D., & Sengkoen, Y. . (2026). Determinants of Motorcycle Taxpayer Compliance: Evidence from a Border Region in Eastern Indonesia. Journal of Governance and Accountability Studies, 6(1), 71–89. https://doi.org/10.35912/jgas.v6i1.3521

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References

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  1. Amran, A. (2018). Pengaruh sanksi perpajakan, tingkat pendapatan dan kesadaran wajib pajak terhadap kepatuhan wajib pajak orang pribadi. Atestasi: Jurnal Ilmiah Akuntansi, 1(1), 1-15. doi:https://doi.org/10.57178/atestasi.v1i1.53
  2. Arham, A., & Firmansyah, A. (2021). The role of behavioral theory in the research of msmes tax compliance in Indonesia. Riset: Jurnal Aplikasi Ekonomi Akuntansi Dan Bisnis, 3(1), 417-432. doi:https://doi.org/10.37641/riset.v3i1.71
  3. Baldwin, R., & Black, J. (2008). Really responsive regulation. The modern law review, 71(1), 59-94. doi:https://doi.org/10.1111/j.1468-2230.2008.00681.x
  4. Barus, L. B. (2022). On tax obligatory and taxpayer and its implications. Journal of Tax Law and Policy, 1(1), 1-10. doi:https://doi.org/10.56282/jtlp.v1i1.59
  5. Bosnjak, M., Ajzen, I., & Schmidt, P. (2020). The theory of planned behavior: Selected recent advances and applications. Europe's journal of psychology, 16(3), 352-356. doi:https://doi.org/10.5964/ejop.v16i3.3107
  6. Braithwaite, J. (2006). Responsive regulation and developing economies. World Development, 34(5), 884-898. doi:https://doi.org/10.1016/j.worlddev.2005.04.021
  7. Budiman, I. F., & Gumawang, I. R. (2025). Analisis Pengaruh Tingkat Kepatuhan Pajak dan Jumlah Tenaga Kerja Formal terhadap Penerimaan Pajak Penghasilan (PPh) di Indonesia. Jurnal Aplikasi Perpajakan, 6(1), 1-22. doi:https://doi.org/10.29303/jap.v6i1.95
  8. Cheung, K. L., Ten Klooster, P. M., Smit, C., de Vries, H., & Pieterse, M. E. (2017). The impact of non-response bias due to sampling in public health studies: A comparison of voluntary versus mandatory recruitment in a Dutch national survey on adolescent health. BMC public health, 17(1), 276. doi:https://doi.org/10.1186/s12889-017-4189-8
  9. Destiawan, D., Erdiansyah, E., & Sudiyanto, T. (2025). The Influence of Taxpayer Awareness And Drive-Thru System On The Level of Tax Compliance of Motor Vehicle Taxpayers In Palembang. Islamic Banking: Jurnal Pemikiran dan Pengembangan Perbankan Syariah, 11(1), 183-196. doi:https://doi.org/10.36908/isbank.v11i1.1558
  10. Devos, K. (2013). Tax compliance theory and the literature Factors influencing individual taxpayer compliance behaviour (pp. 13-65): Springer.
  11. DiFonzo, N., & Bordia, P. (1998). Reproduced with permission of the copyright owner. Further reproduction prohibited without. Journal of Allergy and Clinical Immunology, 130(2).
  12. Erlinawati, E., & Muslimah, M. (2021). Test validity and reliability in learning evaluation. Bulletin of Community Engagement, 1(1), 26-31. doi:https://doi.org/10.51278/bce.v1i1.96
  13. Gaol, D. J. S. L. (2023). Implementasi Kebijakan Pemutihan Pajak Kendaraan Bermotor Dalam Peningkatan Penerimaan Pajak Daerah Pada Unit Pelaksana Teknis Sistem Administrasi Manunggal Satu Atap Medan Selatan. Journal of Science and Social Research, 6(1), 41-50. doi:https://doi.org/10.54314/jssr.v6i1.1166
  14. Glassburner, A. V., Nowicki, D. R., Sauser, B., Randall, W. S., & Dickens, J. M. (2018). Theory of paradox within service-dominant logic. Service Science, 10(2), 111-123. doi:https://doi.org/10.1287/serv.2018.0206
  15. Gut, I. (2024). Fiscal Instruments for Inclusive Development in the Social Security System. ????????? ???????? ??????, 6(2), 71-76. doi:https://doi.org/10.32782/2707-8019/2024-2-10
  16. Handriyani, P. E., & Astawa, I. G. P. B. (2022). Pengaruh Tingkat Penghasilan, Pemahaman Aturan Perpajakan, dan Sosialisasi Perpajakan Terhadap Kepatuhan Wajib Pajak UMKM Kabuoaten Buleleng. Vokasi: Jurnal Riset Akuntansi, 11(1), 13-22. doi:https://doi.org/10.23887/vjra.v11i01.50572
  17. Hasseldine, D. J., & Bebbington, K. J. (1991). Blending economic deterrence and fiscal psychology models in the design of responses to tax evasion: The New Zealand experience. Journal of Economic Psychology, 12(2), 299-324. doi:https://doi.org/10.1016/0167-4870(91)90018-O
  18. Hati, S. R. H., Fitriasih, R., & Safira, A. (2020). E-textbook piracy behavior: An integration of ethics theory, deterrence theory, and theory of planned behavior. Journal of Information, Communication and Ethics in Society, 18(1), 105-123. doi:https://doi.org/10.1108/JICES-11-2018-0081
  19. Horodnic, I. A. (2018). Tax morale and institutional theory: a systematic review. International Journal of Sociology and Social Policy, 38(9/10), 868-886. doi:https://doi.org/10.1108/IJSSP-03-2018-0039
  20. Joel, I. C., Wisdom, E., & Bolouimbelemoere, K. P. (2023). Influence of Tax Morality and Tax Culture on Tax Compliance. International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC), 1(5), 500-509. doi:https://doi.org/10.61990/ijamesc.v1i5.92
  21. Judijanto, L. (2024). Persepsi masyarakat terhadap kewajiban perpajakan. Jurnal Akuntansi, Keuangan, Perpajakan Dan Tata Kelola Perusahaan, 1(4), 499-514. doi:https://doi.org/10.59407/jakpt.v1i4.908
  22. Kirchler, E., Hoelzl, E., & Wahl, I. (2008). Enforced versus voluntary tax compliance: The “slippery slope” framework. Journal of Economic Psychology, 29(2), 210-225. doi:https://doi.org/10.1016/j.joep.2007.05.004
  23. Kurniawan, M., Mahrinasari, M., & Bangsawan, S. (2023). Tax payment compliance behavior of the motor vehicle: The moderating role of tax amnesty and patriotism. Cuadernos de Economía, 46(130), 191-206.
  24. Marlinah, L. (2016). Efektivitas Peranan Tax Amnesti Dalam Upaya Peningkatan Penerimaan Negara dan Ketahanan Ekonomi Indonesia. Jurnal Ekonomi, 18(3), 357-365. doi:https://doi.org/10.37721/je.v18i3.6
  25. Mchopa, A. D., Changalima, I. A., Sulle, G. R., & Msofe, R. M. (2024). Public procurement trajectories in Tanzania: a review of reforms, practices, and compliance. Cogent Business & Management, 11(1), 1-14. doi:https://doi.org/10.1080/23311975.2023.2300498
  26. Mori, T., & Uchihira, N. (2019). Balancing the trade-off between accuracy and interpretability in software defect prediction. Empirical Software Engineering, 24(2), 779-825. doi:https://doi.org/10.1007/s10664-018-9638-1
  27. Mukhlis, M., Makhya, S., Yulianto, Y., & Aviv, M. (2025). The challenges of digital governance in the Regions: Study in Central Lampung Regency, Indonesia. Journal of Governance and Accountability Studies, 5(1), 33-46. doi:https://doi.org/10.35912/jgas.v5i1.2448
  28. Nalle, F., & Ismail, M. (2024). Epistemological criticism of the concept of individualism in conventional economies. Jurnal Perspektif Pembiayaan dan Pembangunan Daerah, 12(1), 67-90. doi:https://doi.org/10.22437/ppd.v12i1.30759
  29. Nalle, F. W., Seran, S., & Klau, A. D. (2025). Gender Dynamics in the Agricultural Sector in the NTT-Timor Leste Border Region. JURNAL ECONOMIA ??????????: Universitas Negeri Yogyakarta, 21(1), 81-105. doi:https://doi.org/10.21831/economia.v21i1.71378
  30. Namatovu, H. K., Oyana, T. J., & Sol, H. G. (2021). Barriers to eHealth adoption in routine antenatal care practices: Perspectives of expectant mothers in Uganda–A qualitative study using the unified theory of acceptance and use of technology model. Digital health, 7, 1-20. doi:https://doi.org/10.1177/20552076211064406
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  33. Nielsen, V. L., & Parker, C. (2009). Testing responsive regulation in regulatory enforcement. Regulation & Governance, 3(4), 376-399. doi:https://doi.org/10.1111/j.1748-5991.2009.01064.x
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  35. Nughat, S. (2024). Self-censorship in using social media in Bangladesh: Does regime structure matter? Journal of Governance and Accountability Studies, 4(1), 43-59. doi:https://doi.org/10.35912/jgas.v4i1.2284
  36. Nzewi, O., Olutuase, S. O., & Lungisa, S. (2019). The mediating role of planned behaviour on deterrence initiatives aimed at managing local government workplace compliance. SA Journal of Human Resource Management, 17(1), 1-11.
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