Literature review: Analysis of the influence of competence, motivation, and organizational commitment on employee performance through employee engagement

https://doi.org/10.35912/ahrmr.v5i4.3261
Published: Dec 23, 2025

Abstract:

Purpose: The purpose of this study is to develop hypotheses related to factors that influence employee engagement and performance, especially in cargo companies.

Research Methodology: The approach used in this literature review is descriptive qualitative. The data collection technique is to use literature studies or review relevant previous articles. The data used in this descriptive qualitative approach comes from previous research relevant to this study and is sourced from academic online media such as Thomson Reuters Journals, Springer, Taylor & Francis, Scopus Emerald, Elsevier, Sage Q2-Q4, Web of Science, Sinta Journals, DOAJ, EBSCO, Google Scholar, and digital reference books.

Results: The findings of this literature review indicate that competence, motivation, and organizational commitment each have a direct impact on employee engagement in cargo companies. These three variables also directly influence employee performance. In addition, employee engagement itself plays a significant role in shaping employee performance. Furthermore, competence, motivation, and organizational commitment are also found to influence employee performance indirectly through the mediating role of employee engagement within cargo companies.

Conclusions: Competence, motivation, and commitment enhance employee engagement and performance in cargo companies.

Limitations: This study examines competence, motivation, and commitment influencing engagement performance.

Contribution: This study examines competence, motivation, and commitment affecting performance.

Keywords:
1. Competence
2. Employee Engagement
3. Employee Performance
4. Motivation
5. Organizational Commitment
Authors:
1 . Erni Pratiwi Perwitasari
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
2 . Sugiyanto Sugiyanto
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
3 . Esterlinus Edwin Lermatan
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
4 . Olfebri Olfebri
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
5 . Rohana Sitanggang
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
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How to Cite
Perwitasari, E. P., Sugiyanto, S., Lermatan, E. E., Olfebri, O., & Sitanggang, R. (2025). Literature review: Analysis of the influence of competence, motivation, and organizational commitment on employee performance through employee engagement. Annals of Human Resource Management Research, 5(4), 245–260. https://doi.org/10.35912/ahrmr.v5i4.3261
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Issue & Section
Vol. 5 No. 4 (2025): December
Articles
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This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

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  1. Abror, Patrisia, D., Syahrizal, S., Sarianti, R., & Dastgir, S. (2020). Self-Efficacy, Employee Engagement, Remuneration and Employee Loyalty in Higher Education: The Role of Satisfaction and OCB. International Journal of Advanced Science and Technology, 29(3), 5456-5470.
  2. Ahmad, R., Nawaz, M. R., Ishaq, M. I., Khan, M. M., & Ashraf, H. A. (2023). Social Exchange Theory: Systematic Review and Future Directions. Frontiers in Psychology, 13, 1-13. doi:https://doi.org/10.3389/fpsyg.2022.1015921
  3. Akkartal, G. R., & M?zrak, F. (2024). Operational Efficiency and Competitiveness in the Global Logistics Industry: An Examination of Human Resources Management Strategies. In F. M?zrak (Ed.), Strategic Innovations for Dynamic Supply Chains (pp. 71-102). Hershey: IGI Global Scientific Publishing.
  4. Ali, H., Istianingsih, S., & Farhan, S. (2022). Pengukuran Organizational Citizenship Behavior: Beban Kerja, Budaya Kerja dan Motivasi (Studi Literature Review). Jurnal Ilmu Multidisiplin, 1(1), 83-93. doi:https://doi.org/10.38035/jim.v1i1.16
  5. Ali, H., & Saputra, F. (2023). Pengaruh Transparan, Akuntabilitas dan Tanggung Jawab terhadap Good Corporate Governance. Jurnal Ilmu Multidisplin, 2(2), 130-139. doi:https://doi.org/10.38035/jim.v2i2.248
  6. Amin, S., Mustafidah, S., Nabila, N. S., & Maharani, C. (2025). Review Artikel: Pendekatan in Silico dalam Kimia Medisinal tentang Resistensi Antibiotik. Jurnal Ilmu Medis Indonesia, 4(1), 31-39. doi:https://doi.org/10.35912/jimi.v4i1.4561
  7. Andreji?, M., & Paji?, V. (2023). Optimizing Personnel Selection in Transportation: An Application of the BWM-CoCoSo Decision-Support Model. Journal of Organizations, Technology and Entrepreneurship, 1(1), 35-46. doi:https://doi.org/10.56578/jote010103
  8. Astuti, W. (2023). The Influence of Leadership and Training on Employee Performance PT Prima Karya Sejahtera. International Journal of Integrative Sciences, 2(8), 1251-1262. doi:https://doi.org/10.55927/ijis.v2i8.5606
  9. Badrianto, Y., & Ekhsan, M. (2021). Pengaruh Work-life Balance terhadap Kinerja Karyawan yang di Mediasi Komitmen Organisasi. Jesya (Jurnal Ekonomi dan Ekonomi Syariah), 4(2), 951-962. doi:https://doi.org/10.36778/jesya.v4i2.460
  10. Engidaw, A. E. (2021). The Effect of Motivation on Employee Engagement in Public Sectors: In the Case of North Wollo Zone. Journal of Innovation and Entrepreneurship, 10(1), 1-15. doi:https://doi.org/10.1186/s13731-021-00185-1
  11. Fetriah, D., & Herminingsih, A. (2023). The Effect of Perceived Organizational Support, Work Motivation, and Competence on Employee Performance Mediated by Employee Engagement. Dinasti International Journal of Management Science (DIJMS), 5(1), 22-33. doi:https://doi.org/10.31933/dijms.v5i1.2023
  12. Gandung, M. (2024). The Influence of Discipline and Work Motivation on Employee Performance. International Journal Multidisciplinary Science, 3(1), 51-58. doi:https://doi.org/10.56127/ijml.v3i1.1220
  13. Heslina, H., & Syahruni, A. (2021). The Influence of Information Technology, Human Resources Competency and Employee Engagement on Performance of Employees. Golden Ratio of Human Resource Management, 1(1), 1-12. doi:https://doi.org/10.52970/grhrm.v1i1.100
  14. Hubais, A. M., Islam, M. K., & Atiya, T. (2023). The Impact of HRM Practices, Transformational Leadership and Organization Commitment on Employee Performance at the Ministry of Agriculture and Fisheries in Oman the Moderating Role of Organizational Justice. International Journal of Professional Business Review, 8(5), 1-15. doi:https://doi.org/10.26668/businessreview/2023.v8i5.2101
  15. Jumawan, Hadita, & Widjanarko, W. (2023). Strategy Organization Development: Analysis Competence, Work Environment, and Leader Style. Proceeding Medan International Conference on Economic and Business, 1, 667-674. doi:https://doi.org/10.30596/miceb.v1i0.172
  16. Kahfi, D. S., Wibowo, I., & Widodo, D. S. (2022). The Effect of Organizational Culture and Transformational Leadership on Organizational Performance Through Employee Motivation as a Mediation Variable at Mercubuana University. Journal of Humanities and Social Science Research, 1(1), 1-9. doi:https://doi.org/10.47742/jhssr.v1n1p1
  17. Kartono, Setiawan, M., Sunaryo, & Moko, W. (2023). The Effect of Servant Leadership on Employee Performance as Mediated by Leader-Member Exchange and Organizational Citizenship Behavior. KnE Social Sciences, 444–457. doi:https://doi.org/10.18502/kss.v8i9.13357
  18. Khalik, A., Musyaffa, A., & Ali, H. (2021). The Effect of Leadership Style on Productivity through Teacher Motivation in Madrasah Aliyah Negeri 1 Jambi City. Linguistica Antverpiensia(3), 1132-1146.
  19. Kibambila, V. K., & Ismail, I. J. (2021). The Role of Remuneration on Employee Work Engagement in Tanzania. East African Journal of Social and Applied Sciences (EAJ-SAS), 3(1), 74-91. doi:http://dx.doi.org/10.63444/eaj-sas.v3i1.121
  20. Mahaputra, M. R., & Saputra, F. (2021). Literature Review the Effect of Headmaster Leadership on Teacher Performance, Loyalty and Motivation. Journal of Accounting and Finance Management, 2(2), 103-113. doi:https://doi.org/10.38035/jafm.v2i2.77
  21. Milisani, M., Devi, N. K., & Naser, H. (2024). Employee Engagement Mediation: Employee Performance Through Employee Loyalty and Organizational Commitment. International Journal of Science and Society, 6(1), 168-184. doi:https://doi.org/10.54783/ijsoc.v6i1.1004
  22. Nazarwin. (2024). The Influence of Competence, Motivation, and Compensation on Civil Servants' Performance at the Mentawai Islands Port Office. Journal of Ecohumanism, 3(8), 1055–1063. doi:https://doi.org/10.62754/joe.v3i8.4796
  23. Nurhayati, M., Asih, D., Kasmo, A., & Santosa, A. (2024). Effect of Career Development Support on Work Engagement Using Workplace Social Capital and Organizational Commitment as Moderation and Mediation. Jurnal Riset Bisnis dan Manajemen, 17(1), 111-120. doi:https://doi.org/10.23969/jrbm.v17i1.10718
  24. Nusraningrum, D., Rahmawati, A., Wider, W., Jiang, L., & Udang, L. N. (2024). Enhancing Employee Performance Through Motivation: The Mediating Roles of Green Work Environments and Engagement in Jakarta’s Logistics Sector. Frontiers in Sociology, 9, 1-8. doi:https://doi.org/10.3389/fsoc.2024.1392229
  25. Paramita, E., Lumbanraja, P., & Absah, Y. (2020). The influence of organizational culture and organizational commitment on employee performance and job satisfaction as a moderating variable at PT. Bank Mandiri (Persero), Tbk. International Journal of Research and Review, 7(3), 273-286. doi:https://doi.org/10.55047/jhssb.v2i3.631
  26. Pronajaya, G., Anindita, R., & Pamungkas, R. A. (2021). Self efficacy model and career development in increase employee engagement and nurse performance. Dinasti International Journal of Education Management and Social Science, 2(4), 663-675. doi:https://doi.org/10.31933/dijemss.v2i4.830
  27. Purwanto, J., & Hartono, S. (2022). Employee Performance Review Of Competence, Motivation, And Work Discipline at PT Indah Logistic Solo Branch. International Journal of Economics, Business and Accounting Research (IJEBAR), 6(2), 1593-1599. doi:https://doi.org/10.29040/ijebar.v6i2.5779
  28. Putra, M. R., & Gupron. (2020). Employee Performance Models: Competence, Compensation and Motivation (Human Resources Literature Review Study). Dinasti International Journal of Education Management and Social Science, 2(1), 185-198. doi:https://doi.org/10.31933/dijemss.v2i1.629
  29. Putri, G. A. M., Fauzi, A., Saputra, F., Danaya, B. P., & Puspitasari, D. (2023). Pengaruh Pengembangan Karier, Budaya Organisasi dan Beban Kerja terhadap Kepuasan Kerja Karyawan (Literature Review MSDM. Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI), 5(2), 99-110. doi:https://doi.org/10.31933/jemsi.v5i2.1688
  30. Rahayu, M. (2020). The Role of Motivation on Organizational Commitment of Management Program S1 Lecturers at Private Universities in the City of Bandung. Dinasti International Journal of Management Science, 1(5), 668-675. doi:https://doi.org/10.31933/dijms.v1i5.279
  31. Raihansyah, M. Z., Ardiansyah, C., Auliya, I. H., Puspita, L. D., & Radianto, D. O. (2024). Strategi Manajemen Sumber Daya Manusia dalam Menghadapi Tantangan Industri Perkapalan. Journal of Business, Finance, and Economics (JBFE), 5(1), 111-130. doi:https://doi.org/10.32585/jbfe.v5i1.5090
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