Article Details
Vol. 6 No. 2 (2026): June
Digital Transformation at the Village Government: A Human Resources Adaptive Capability Analysis
Abstract
Purpose: While many studies have focused on technological factors in terms of digital transformation, this research shifts attention to human factors, specifically analyzing the adaptive capability of human resources using the digital competence framework.
Research Methodology: This research used a qualitative approach, involving in-depth interviews with 15 village personnel who used the digital applications provided. The interviews were guided by and analyzed using the digital competence framework and NVIVO software.
Results: The human resource adaptive capability of Banjarsari Village remains at the foundational level of the digital competence framework. Their use of technology is reactive and limited rather than proactive to engage the community.
Conclusions: Despite having the necessary digital infrastructure, Banjarsari Village has not achieved a true digital transformation. This study identified three key factors that hinder meaningful transformation.
Limitations: This research is limited to analyzing human resource adaptive capability through the digital competence framework. However, it identifies factors that have not been formally examined, pointing to important directions for future research.
Contributions: The research findings offer practical insights for policymakers and village leaders, suggesting that future efforts should shift from merely providing infrastructure to investing in integrated capacity building.
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