Employee retention and organizational performance in Kabale District Local Government, Uganda

https://doi.org/10.35912/amor.v6i1.1985
Published: Aug 5, 2024

Abstract:

Purpose: This study investigates the connection between Kabale District Local Government (KLDG) staff retention and organizational performance.

Research Methodology: A correlational study design with the goal of reporting on the connection between staff retention and organizational performance in the local government of the Kabale District. A sample size of 96 respondents was chosen from among the 142 division personnel and staff in the sub-counties that participated in the survey. A survey consisting of questionnaires and interviews was conducted to gather data.

Results: The degree and intensity of the association between employee retention and organizational performance were determined using a correlation analysis. Qualitative data derived from interviews were documented and categorized verbatim. When the influence of the work environment was considered, the study discovered a very weak link between employee retention and organizational performance.

Limitations: This study was conducted to cover employee retention and employee performance in one district, and the results cannot be generalized.

Contribution: The study suggests that the Kabale District Local Government (KCLG) needs to make improvements to its workplace to encourage staff members to remain with the institution. The district should follow established protocols, including local government, public financial management, and public service standing orders. An independent investigation of the contribution of policy execution to the achievement of organizational objectives in Ugandan local governments is also warranted.

Keywords:
1. Employee Retention
2. Work environment
3. Organizational Performance
4. Kabale District Local Government (KDLG)
Authors:
1 . Fabian Mwosi
Bishop Barham University College, Kabale, Uganda
2 . Marus Eton
Kabale University, Kabale Uganda
3 . Simon Peter Olupot
Kabale University, Kabale, Uganda
4 . Bernard Patrick Ogwel
Kampala International University, Kampala Uganda
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How to Cite
Mwosi, F., Eton, M., Olupot, S. P., & Ogwel, B. P. (2024). Employee retention and organizational performance in Kabale District Local Government, Uganda. Annals of Management and Organization Research, 6(1), 1–12. https://doi.org/10.35912/amor.v6i1.1985
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Issue & Section
Vol. 6 No. 1 (2024): August
Articles
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This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

References

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    Ahmed, M., & Shafiq, S. (2014). The impact of organizational culture on organizational performance: A case study of telecom sector. Global Journal of Management And Business Research, 14(3), 21-30.

    Alkhateri, A. S., Abuelhassan, A. E., Khalifa, G., Nusari, M., & Ameen, A. (2018). The Impact of perceived supervisor support on employees turnover intention: The Mediating role of job satisfaction and affective organizational commitment. International Business Management, 12(7), 477-492.

    Allen, D. G., & Shanock, L. R. (2013). Perceived organizational support and embeddedness as key mechanisms connecting socialization tactics to commitment and turnover among new employees. Journal of Organizational Behavior, 34(3), 350-369.

    Anwar, J., Shah, S., & Hasnu, S. (2016). Business strategy and organizational performance. Pakistan Economic and Social Review, 54(1), 97-122.

    Arasanmi, C. N., & Krishna, A. (2019). Employer branding: perceived organisational support and employee retention–the mediating role of organisational commitment. Industrial and commercial training, 51(3), 174-183.

    Aupal, W. K. (2017). Executive support and performance of selected local governments in Eastern Uganda. International Journal of Technology and Management, 2(2), 17-17.

    Bakoti?, D. (2016). Relationship between job satisfaction and organisational performance. Economic research-Ekonomska istraživanja, 29(1), 118-130.

    Chauke, B. J. (2021). The relationship between leadership styles and employee retention in district government departments. North-West University (South Africa).

    Chepchumba, T. R., & Kimutai, B. D. (2017). The relationship between employee compensation and employee turnover in small businesses among Safaricom dealers in Eldoret municipality, Kenya. International Journal of Economics, Commerce and Management, 5(2), 490-501.

    Darko, I. L. O., Bans-Akutey, A., Amoako, P., & Affum, L. K. (2024). Employee retention and organizational performance: Evidence from Ghana Police Service. 5, 3(219–230).

    Devi, S. (2017). Impact of talent management on organizational performance: Role of employee engagement. International Journal of Management Studies, 4(1), 2231-2528.

    Ekhsan, M. (2019). The influence job satisfaction and organizational commitment on employee turnover intention. Journal of Business, Management, & Accounting, 1(1).

    Emmanuel, O. O. (2021). The dynamics of work environment and its impact on organizational objectives. Annals of Human Resource Management Research, 1(2), 145-158.

    Galindo, S. (2022). The Impact of Organizational Culture on Employee Retention in a Public Sector Organization. CALIFORNIA STATE UNIVERSITY, NORTHRIDGE.

    Hadj, T. B. (2020). Effects of corporate social responsibility towards stakeholders and environmental management on responsible innovation and competitiveness. Journal of cleaner production, 250, 119490.

    Haider, M., Rasli, A., Akhtar, C. S., Yusoff, R. B. M., Malik, O. M., Aamir, A., . . . Tariq, F. (2015). The impact of human resource practices on employee retention in the telecom sector. International Journal of Economics and Financial Issues, 5(1), 63-69.

    Kakar, P., Raziq, A., & Khan, F. (2015). Impact of human resource management practices on employee retention: A case of banking sector in Quetta Baluchistan. Journal of Management Info, 5(1), 97-119.

    Kakumba, U., & Fennell, S. (2014). Human resources retention in Local Government: Review of Uganda’s policy and institutional mechanisms for performance. Loyola Journal of Social Sciences, XXIX, 2, 197-220.

    KDLG. (2012). Kabale District Local Government Statistical Abstract.

    Khalid, K., & Nawab, S. (2018). Employee participation and employee retention in view of compensation. Sage Open, 8(4), 2158244018810067.

    Kossivi, B., Xu, M., & Kalgora, B. (2016). Study on determining factors of employee retention. Open Journal of Social Sciences, 4(05), 261.

    Kothari, C. R. (2004). Research methodology: Methods and techniques: New Age International.

    Kurdi, B., & Alshurideh, M. (2020). Employee retention and organizational performance: Evidence from banking industry. Management Science Letters, 10(16), 3981-3990.

    Lin, C.-Y., & Huang, C.-K. (2021). Employee turnover intentions and job performance from a planned change: the effects of an organizational learning culture and job satisfaction. International journal of manpower, 42(3), 409-423.

    Mahlahla, L. T. (2018). The impact of talent management on employee performance and retention strategies: case of Masvingo City Council in Zimbabwe.

    Maholo, L. (2021). An analysis of employee retention: A study of selected local municipalities in the Sarah Baartman District Municipality. Master’s dissertation, Rhodes University, Makhanda.

    Marus, E., Mwosi, F., Sunday, A., & Poro, S. G. (2021). Corporate governance and firm’s financial performance amongst private business enterprises in Uganda, a perspective from Lira City.

    Mathimaran, K. B., & Kumar, A. A. (2017). Employee retention strategies–An empirical research. Global Journal of Management and Business Research: E Marketing, 17(1), 17-22.

    Msengeti, D. M., & Obwogi, J. (2015). Effects of pay and work environment on employee retention: A study of hotel industry in Mombasa county.

    Munish, R. A., & Agarwal, R. (2017). Employee engagement & retention: A review of literature. International Journal of BRIC Business Research, 6(1), 1-19.

    Musinya, F. D. (2021). An Investigation of The Relationship Between Work Environment Practices and Employee Retention in International Non-Governmental Organizations in Nairobi County, Kenya. Human Resource and Leadership Journal, 6(1), 16-48.

    Nanangwe, S. (2019). Training and Employee Retention in A Public Organization, A Case Study of Kamuli District Local Government, Uganda.

    Nemec, J., & de Vries, M. S. (2015). Local government structure and capacities in Europe. Public Policy and Administration, 14(3), 249-267.

    Njoroge, S. M., & Nzulwa, D. J. (2019). FACTORS AFFECTING EMPLOYEE RETENTION IN NON-GOVERNMENTAL ORGANIZATIONS IN NAIROBI COUNTY, KENYA. Human Resource and Leadership Journal, 4(1), 78-92.

    Ntirandekura, M., & Ainebyoona, A. (2022). HUMAN RESOURCE MANAGEMENT STRATEGIES AND ENHANCEMENT OF STAFF RETENTION IN PUBLIC SECTOR ORGANISATIONS: AN EMPIRICAL INVESTIGATION IN KABALE DISTRICT LOCAL GOVERNMENT. Human resource management, 6(7), 89-103.

    Nyanjom, C. R. (2013). Factors influencing employee retention in the state corporations in Kenya. University of Nairobi.

    Obedgiu, V., Bagire, V., & Mafabi, S. (2017). Examination of organizational commitment and organizational citizenship behaviour among local government civil servants in Uganda. Journal of management development, 36(10), 1304-1316.

    Odhon’g, E. A., & Omolo, J. (2015). Effect of human capital investment on organizational performance of pharmaceutical companies in Kenya. Global journal of human resource management, 3(6), 1-29.

    Okioga, C. K. (2012). The Contribution of a Developed Reward System on Employee Retention: A Case of Kisii Bottlers Limited: Kenya. European Journal of Business and Management, 4(16), 9-21.

    Olaimat, D., & Awwad, B. (2017). Exploring the relationship between human resource practices and employee retention in the house of representatives in Jordan. International Journal of Business and Social Science, 8(10), 178-185.

    Ooko, G. O. (2020). EMPLOYEE RETENTION PRACTICESAND ORGANIZATION PERFORMANCE IN COUNTY GOVERNMENTS OF WESTERNKENYA. MMUST.

    Pervin, M. T., & Zohora, F. T. (2023). The impact of training and development facilities on job commitment among entry-level employees: Bangladeshi RMG perspectives. Annals of Management and Organization Research, 5(1), 49-60.

    Phina, O. N., Patrick, O. A., & Nwabuike, C. (2022). Emotional Resilience and Employee Performance of Commercial Banks in South-East Nigeria. Annals of Human Resource Management Research, 2(2), 105-115.

    Pietersen, C., & Oni, O. (2014). Employee turnover in a local government department. Mediterranean Journal of Social Sciences, 5(2), 141-153.

    PS, N., Aithal, P., Soans, S., & Jayaraj, H. (2021). A study on employee retention as a tool for improving organizational effectiveness. International Journal of Management, Technology, and Social Sciences (IJMTS), 6(2), 121-132.

    Rono, E. J., & Kiptum, G. K. (2017). Factors affecting employee retention at the University of Eldoret, Kenya. IOSR Journal of Business and Management, 19(03), 109-115.

    Saravanan, M., & Sruthi, T. (2017). A study on employee retention strategies. National Journal of Multidisciplinary Research and Development, 2(3), 283-285.

    Sarmad, M., Ajmal, M. M., Shamim, M., Saleh, M., & Malik, A. (2016). Motivation and compensation as predictors of employees' retention: Evidence from public sector oil and gas selling organizations. Journal of Behavioural Sciences, 26(2), 174-188.

    Sawaneh, I. A., & Kamara, F. K. (2019). An effective employee retention policies as a way to boost organizational performance. Journal of Human Resource Management, 7(2), 41-48.

    Seran, E. R., Kase, P., & Nursalam, N. (2022). The effect of competence, workload, and incentives on the interest of civil servants to become commitment-making officials in Malaka Regency. Annals of Human Resource Management Research, 2(1), 15-30.

    Setiyani, A., Sutawijaya, A., Nawangsari, L., Riyanto, S., & Endri, E. (2020). Motivation and the millennial generation. International Journal of Innovation, Creativity and Change, 13(6), 1124-1136.

    Shaw, J. D. (2015). Pay dispersion, sorting, and organizational performance. Academy of Management Discoveries, 1(2), 165-179.

    Sunia, F. (2014). Factors that predict employee retention in profit and not-for-profit Organizations. Global journal of human resource management, 2(4), 1-8.

    Suresh, L., & Krishnaraj, R. (2015). A study on the importance of employee retention in pharmaceutical sector in India. International Journal of Pharmaceutical Sciences Review and Research, 32(1), 108-111.

    Tadesse, W. M. (2018). Factors affecting employee retention in Ethiopian public organizations. Journal of Strategic Human Resource Management, 7(3), 22-32.

    Vizano, N. A., Sutawidjaya, A. H., & Endri, E. (2021). The effect of compensation and career on turnover intention: evidence from Indonesia. The Journal of Asian Finance, Economics and Business, 8(1), 471-478.

    Wanda, S. (2015). Human resource practices and employee retention in local government in Uganda: A Case study of Mbale District Local Government. Uganda Management Institute.

    Worldbank. (2017). Annual Report 2017. Retrieved from

    Zakari, M., Poku, K., & Owusu-Ansah, W. (2013). Organizational culture and organisational performance: Empirical evidence from the banking industry in Ghana.

    Zakaria, H. B. (2014). Performance management and local government administration in Ghana: The case of the District Development Facility and the Functional Organisational Assessment Tool: The University of Manchester (United Kingdom).

    Zeng, X., Huang, Y., Zhao, S., & Zeng, L. (2021). Illegitimate tasks and employees’ turnover intention: A serial mediation model. Frontiers in psychology, 12, 739593.

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  2. Ahmed, M., & Shafiq, S. (2014). The impact of organizational culture on organizational performance: A case study of telecom sector. Global Journal of Management And Business Research, 14(3), 21-30.
  3. Alkhateri, A. S., Abuelhassan, A. E., Khalifa, G., Nusari, M., & Ameen, A. (2018). The Impact of perceived supervisor support on employees turnover intention: The Mediating role of job satisfaction and affective organizational commitment. International Business Management, 12(7), 477-492.
  4. Allen, D. G., & Shanock, L. R. (2013). Perceived organizational support and embeddedness as key mechanisms connecting socialization tactics to commitment and turnover among new employees. Journal of Organizational Behavior, 34(3), 350-369.
  5. Anwar, J., Shah, S., & Hasnu, S. (2016). Business strategy and organizational performance. Pakistan Economic and Social Review, 54(1), 97-122.
  6. Arasanmi, C. N., & Krishna, A. (2019). Employer branding: perceived organisational support and employee retention–the mediating role of organisational commitment. Industrial and commercial training, 51(3), 174-183.
  7. Aupal, W. K. (2017). Executive support and performance of selected local governments in Eastern Uganda. International Journal of Technology and Management, 2(2), 17-17.
  8. Bakoti?, D. (2016). Relationship between job satisfaction and organisational performance. Economic research-Ekonomska istraživanja, 29(1), 118-130.
  9. Chauke, B. J. (2021). The relationship between leadership styles and employee retention in district government departments. North-West University (South Africa).
  10. Chepchumba, T. R., & Kimutai, B. D. (2017). The relationship between employee compensation and employee turnover in small businesses among Safaricom dealers in Eldoret municipality, Kenya. International Journal of Economics, Commerce and Management, 5(2), 490-501.
  11. Darko, I. L. O., Bans-Akutey, A., Amoako, P., & Affum, L. K. (2024). Employee retention and organizational performance: Evidence from Ghana Police Service. 5, 3(219–230).
  12. Devi, S. (2017). Impact of talent management on organizational performance: Role of employee engagement. International Journal of Management Studies, 4(1), 2231-2528.
  13. Ekhsan, M. (2019). The influence job satisfaction and organizational commitment on employee turnover intention. Journal of Business, Management, & Accounting, 1(1).
  14. Emmanuel, O. O. (2021). The dynamics of work environment and its impact on organizational objectives. Annals of Human Resource Management Research, 1(2), 145-158.
  15. Galindo, S. (2022). The Impact of Organizational Culture on Employee Retention in a Public Sector Organization. CALIFORNIA STATE UNIVERSITY, NORTHRIDGE.
  16. Hadj, T. B. (2020). Effects of corporate social responsibility towards stakeholders and environmental management on responsible innovation and competitiveness. Journal of cleaner production, 250, 119490.
  17. Haider, M., Rasli, A., Akhtar, C. S., Yusoff, R. B. M., Malik, O. M., Aamir, A., . . . Tariq, F. (2015). The impact of human resource practices on employee retention in the telecom sector. International Journal of Economics and Financial Issues, 5(1), 63-69.
  18. Kakar, P., Raziq, A., & Khan, F. (2015). Impact of human resource management practices on employee retention: A case of banking sector in Quetta Baluchistan. Journal of Management Info, 5(1), 97-119.
  19. Kakumba, U., & Fennell, S. (2014). Human resources retention in Local Government: Review of Uganda’s policy and institutional mechanisms for performance. Loyola Journal of Social Sciences, XXIX, 2, 197-220.
  20. KDLG. (2012). Kabale District Local Government Statistical Abstract.
  21. Khalid, K., & Nawab, S. (2018). Employee participation and employee retention in view of compensation. Sage Open, 8(4), 2158244018810067.
  22. Kossivi, B., Xu, M., & Kalgora, B. (2016). Study on determining factors of employee retention. Open Journal of Social Sciences, 4(05), 261.
  23. Kothari, C. R. (2004). Research methodology: Methods and techniques: New Age International.
  24. Kurdi, B., & Alshurideh, M. (2020). Employee retention and organizational performance: Evidence from banking industry. Management Science Letters, 10(16), 3981-3990.
  25. Lin, C.-Y., & Huang, C.-K. (2021). Employee turnover intentions and job performance from a planned change: the effects of an organizational learning culture and job satisfaction. International journal of manpower, 42(3), 409-423.
  26. Mahlahla, L. T. (2018). The impact of talent management on employee performance and retention strategies: case of Masvingo City Council in Zimbabwe.
  27. Maholo, L. (2021). An analysis of employee retention: A study of selected local municipalities in the Sarah Baartman District Municipality. Master’s dissertation, Rhodes University, Makhanda.
  28. Marus, E., Mwosi, F., Sunday, A., & Poro, S. G. (2021). Corporate governance and firm’s financial performance amongst private business enterprises in Uganda, a perspective from Lira City.
  29. Mathimaran, K. B., & Kumar, A. A. (2017). Employee retention strategies–An empirical research. Global Journal of Management and Business Research: E Marketing, 17(1), 17-22.
  30. Msengeti, D. M., & Obwogi, J. (2015). Effects of pay and work environment on employee retention: A study of hotel industry in Mombasa county.
  31. Munish, R. A., & Agarwal, R. (2017). Employee engagement & retention: A review of literature. International Journal of BRIC Business Research, 6(1), 1-19.
  32. Musinya, F. D. (2021). An Investigation of The Relationship Between Work Environment Practices and Employee Retention in International Non-Governmental Organizations in Nairobi County, Kenya. Human Resource and Leadership Journal, 6(1), 16-48.
  33. Nanangwe, S. (2019). Training and Employee Retention in A Public Organization, A Case Study of Kamuli District Local Government, Uganda.
  34. Nemec, J., & de Vries, M. S. (2015). Local government structure and capacities in Europe. Public Policy and Administration, 14(3), 249-267.
  35. Njoroge, S. M., & Nzulwa, D. J. (2019). FACTORS AFFECTING EMPLOYEE RETENTION IN NON-GOVERNMENTAL ORGANIZATIONS IN NAIROBI COUNTY, KENYA. Human Resource and Leadership Journal, 4(1), 78-92.
  36. Ntirandekura, M., & Ainebyoona, A. (2022). HUMAN RESOURCE MANAGEMENT STRATEGIES AND ENHANCEMENT OF STAFF RETENTION IN PUBLIC SECTOR ORGANISATIONS: AN EMPIRICAL INVESTIGATION IN KABALE DISTRICT LOCAL GOVERNMENT. Human resource management, 6(7), 89-103.
  37. Nyanjom, C. R. (2013). Factors influencing employee retention in the state corporations in Kenya. University of Nairobi.
  38. Obedgiu, V., Bagire, V., & Mafabi, S. (2017). Examination of organizational commitment and organizational citizenship behaviour among local government civil servants in Uganda. Journal of management development, 36(10), 1304-1316.
  39. Odhon’g, E. A., & Omolo, J. (2015). Effect of human capital investment on organizational performance of pharmaceutical companies in Kenya. Global journal of human resource management, 3(6), 1-29.
  40. Okioga, C. K. (2012). The Contribution of a Developed Reward System on Employee Retention: A Case of Kisii Bottlers Limited: Kenya. European Journal of Business and Management, 4(16), 9-21.
  41. Olaimat, D., & Awwad, B. (2017). Exploring the relationship between human resource practices and employee retention in the house of representatives in Jordan. International Journal of Business and Social Science, 8(10), 178-185.
  42. Ooko, G. O. (2020). EMPLOYEE RETENTION PRACTICESAND ORGANIZATION PERFORMANCE IN COUNTY GOVERNMENTS OF WESTERNKENYA. MMUST.
  43. Pervin, M. T., & Zohora, F. T. (2023). The impact of training and development facilities on job commitment among entry-level employees: Bangladeshi RMG perspectives. Annals of Management and Organization Research, 5(1), 49-60.
  44. Phina, O. N., Patrick, O. A., & Nwabuike, C. (2022). Emotional Resilience and Employee Performance of Commercial Banks in South-East Nigeria. Annals of Human Resource Management Research, 2(2), 105-115.
  45. Pietersen, C., & Oni, O. (2014). Employee turnover in a local government department. Mediterranean Journal of Social Sciences, 5(2), 141-153.
  46. PS, N., Aithal, P., Soans, S., & Jayaraj, H. (2021). A study on employee retention as a tool for improving organizational effectiveness. International Journal of Management, Technology, and Social Sciences (IJMTS), 6(2), 121-132.
  47. Rono, E. J., & Kiptum, G. K. (2017). Factors affecting employee retention at the University of Eldoret, Kenya. IOSR Journal of Business and Management, 19(03), 109-115.
  48. Saravanan, M., & Sruthi, T. (2017). A study on employee retention strategies. National Journal of Multidisciplinary Research and Development, 2(3), 283-285.
  49. Sarmad, M., Ajmal, M. M., Shamim, M., Saleh, M., & Malik, A. (2016). Motivation and compensation as predictors of employees' retention: Evidence from public sector oil and gas selling organizations. Journal of Behavioural Sciences, 26(2), 174-188.
  50. Sawaneh, I. A., & Kamara, F. K. (2019). An effective employee retention policies as a way to boost organizational performance. Journal of Human Resource Management, 7(2), 41-48.
  51. Seran, E. R., Kase, P., & Nursalam, N. (2022). The effect of competence, workload, and incentives on the interest of civil servants to become commitment-making officials in Malaka Regency. Annals of Human Resource Management Research, 2(1), 15-30.
  52. Setiyani, A., Sutawijaya, A., Nawangsari, L., Riyanto, S., & Endri, E. (2020). Motivation and the millennial generation. International Journal of Innovation, Creativity and Change, 13(6), 1124-1136.
  53. Shaw, J. D. (2015). Pay dispersion, sorting, and organizational performance. Academy of Management Discoveries, 1(2), 165-179.
  54. Sunia, F. (2014). Factors that predict employee retention in profit and not-for-profit Organizations. Global journal of human resource management, 2(4), 1-8.
  55. Suresh, L., & Krishnaraj, R. (2015). A study on the importance of employee retention in pharmaceutical sector in India. International Journal of Pharmaceutical Sciences Review and Research, 32(1), 108-111.
  56. Tadesse, W. M. (2018). Factors affecting employee retention in Ethiopian public organizations. Journal of Strategic Human Resource Management, 7(3), 22-32.
  57. Vizano, N. A., Sutawidjaya, A. H., & Endri, E. (2021). The effect of compensation and career on turnover intention: evidence from Indonesia. The Journal of Asian Finance, Economics and Business, 8(1), 471-478.
  58. Wanda, S. (2015). Human resource practices and employee retention in local government in Uganda: A Case study of Mbale District Local Government. Uganda Management Institute.
  59. Worldbank. (2017). Annual Report 2017. Retrieved from
  60. Zakari, M., Poku, K., & Owusu-Ansah, W. (2013). Organizational culture and organisational performance: Empirical evidence from the banking industry in Ghana.
  61. Zakaria, H. B. (2014). Performance management and local government administration in Ghana: The case of the District Development Facility and the Functional Organisational Assessment Tool: The University of Manchester (United Kingdom).
  62. Zeng, X., Huang, Y., Zhao, S., & Zeng, L. (2021). Illegitimate tasks and employees’ turnover intention: A serial mediation model. Frontiers in psychology, 12, 739593.