The effect of education, training, and promotion on employee performance through job satisfaction in the inspectorate of Tanjungpinang City and Bintan District

https://doi.org/10.35912/gabs.v1i4.3569
Published: Oct 15, 2025

Abstract:

Purpose: This study examines the relationship between education, training, and promotion on employee performance, mediated by job satisfaction.

Research methodology: This study uses a quantitative research methodology involving survey questionnaires administered to employees in the Inspectorate of Tanjungpinang City and Bintan District.

Results: This study is expected to show a positive relationship between education, training, promotion, and job satisfaction, with job satisfaction mediating their effect on employee performance. These findings aim to provide insights for organizations to enhance their HRM practices and optimize employee performance.

Conclusion: Education, training, and promotion positively influence employee performance through the mediation of job satisfaction. Strengthening HRM strategies that enhance job satisfaction is essential for optimizing organizational outcomes.

Limitations: Acknowledging constraints, this study recognizes limitations related to the sample size and geographical scope, which impact the generalizability of the findings. External factors beyond the control of this study may introduce variability.

Contribution: This research enriches scholarly discourse by offering a nuanced understanding of how education, training, and promotion collectively impact employee performance through the lens of job satisfaction. Practical recommendations are provided for the organizational stakeholders.

Keywords:
1. Education
2. Employee Performance
3. Job Satisfaction
4. Promotion
5. Training
Authors:
1 . Eko Haryanto
Universitas Batam, Batam, Indonesia
2 . Chablullah Wibisono
Universitas Batam, Batam, Indonesia
3 . I Wayan Catrayasa
Universitas Batam, Batam, Indonesia
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How to Cite
Haryanto, E. ., Wibisono, C. ., & Catrayasa, I. W. . (2025). The effect of education, training, and promotion on employee performance through job satisfaction in the inspectorate of Tanjungpinang City and Bintan District. Global Academy of Business Studies, 1(4), 225–241. https://doi.org/10.35912/gabs.v1i4.3569
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Issue & Section
Vol. 1 No. 4 (2025): April
Articles
References

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    Nuryasman, M., & Suryaman, E. A. (2018). The influence of organizational culture and work motivation toward employee performance (case study on employees of pt inoac polytechno indonesia). Jurnal Manajemen, 22(1), 74-90 https://doi.org/10.24912/jm.v22i1.314.

    Nwosu, K. C., Okafor, E. G., & Egbunike, C. F. (2023). Monetary policies and economic management: Evidence from Sub-Saharan Africa. Studies in Economy and Public Policy, 1(1), 15-26 https://doi.org/10.35912/sepp.v1i1.1495.

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    Pramono, A., & Safarini, N. (2022). Pengaruh Pengembangan Sumber Daya Manusia dan Motivasi Kerja terhadap Kualitas Sumber Daya Manusia pada Dinas Sosial Kabupaten Pesawaran. Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 6(2), 45-56 https://doi.org/10.61401/relevansi.v6i2.70.

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    Putra, N. P. (2022). Pengaruh Kepemimpinan dan Motivasi Kerja terhadap Kinerja Pegawai pada Dinas Pengendalian Penduduk dan Keluarga Berencana Kota Bandar Lampung. Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 6(2), 14-29 https://doi.org/10.61401/relevansi.v6i2.67.

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    Rivai, V. (2016). Manajemen sumber daya manusia untuk perusahaan.

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  1. Afriyani, N., Indrayani, I., Indrawan, M. G., Wibisono, C., & Ngaliman, N. (2023). The influence of training, discipline, and innovation on the performance of members of the Regional National Crafts Council (Dekranasda) in Tanjungpinang City: A quantitative study. Journal of Multidisciplinary Academic Business Studies, 1(1), 53-69. doi:https://doi.org/10.35912/jomabs.v1i1.1780
  2. Bire, C. M. D., Radja, M. R., Silvester, A., & Tungga, A. R. A. (2024). Obstacles to the enforcement of sovereignty in the land border area of the Unitary State of Republic Indonesia (NKRI) with the Republic Democratic Timor Leste (RDTL). Journal of Multidisciplinary Academic Business Studies, 1(3), 185-194. doi:https://doi.org/10.35912/jomabs.v1i3.2148
  3. Gustiana, R., Hidayat, T., & Fauzi, A. (2022). Pelatihan Dan Pengembangan Sumber Daya Manusia (Suatu Kajian Literatur Review Ilmu Manajemen Sumber Daya Manusia). Jurnal Ekonomi Manajemen Sistem Informasi, 3(6), 657-666 https://doi.org/10.31933/jemsi.v3i6.
  4. Handoko, T. H. (2000). Manajemen sumber daya manusia. Yogyakarta: bpfe, 52.
  5. Hussein, M. S., Gomes, P., Lubian, J., & Chamon, L. C. (2006). New manifestation of the dispersion relation: Breakup threshold anomaly. Physical Review C, 73(4), 044610.
  6. Ihsan, H. F. (1997). Dasar-dasar kependidikan: Penerbit Rineka Cipta.
  7. Jackson, M., & Grace, D. (2018). The Science of Machiavellianism. In Machiavelliana (pp. 114-153): Brill.
  8. Jackson, R. R., Pollard, S. D., Li, D., & Fijn, N. (2002). Interpopulation variation in the risk-related decisions of Portia labiata, an araneophagic jumping spider (Araneae, Salticidae), during predatory sequences with spitting spiders. Animal Cognition, 5, 215-223 https://doi.org/10.1007/s10071-002-0150-y.
  9. Mangkunegara, A. A. P. (2011). Manajemen sumber daya manusia perusahaan.
  10. Mangkunegara, A. P., & Prabu, A. (2005). Evaluasi kinerja sumber daya manusia. Bandung: Refika Aditama, 61-68.
  11. Ngaliman, N., Rafiza, R., & Khaddafi, M. (2025). Analysis of customer satisfaction of regional drinking water company Tirta Mulia Karimun the Riau Islands. Journal of Multidisciplinary Academic Business Studies, 2(1), 57-67. doi:https://doi.org/10.35912/jomabs.v2i1.3510
  12. Nuryasman, M., & Suryaman, E. A. (2018). The influence of organizational culture and work motivation toward employee performance (case study on employees of pt inoac polytechno indonesia). Jurnal Manajemen, 22(1), 74-90 https://doi.org/10.24912/jm.v22i1.314.
  13. Nwosu, K. C., Okafor, E. G., & Egbunike, C. F. (2023). Monetary policies and economic management: Evidence from Sub-Saharan Africa. Studies in Economy and Public Policy, 1(1), 15-26 https://doi.org/10.35912/sepp.v1i1.1495.
  14. Oktarendah, F., & Putri, M. A. (2023). Analisis Pengaruh Lingkungan Kerja dan Motivasi Kerja terhadap Kinerja Karyawan CV. Lembaga Palembang. Reviu Akuntansi, Manajemen, dan Bisnis, 3(1), 63-77 https://doi.org/10.35912/rambis.v3i1.2357.
  15. Parela, E. (2022). Pengaruh Pengembangan kompetensi dan Pengembangan Kompetensi terhadap Budaya Kerja Pegawai pada Kantor Kecamatan Semaka Kabupaten Tanggamus. Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 6(1), 42-56 https://doi.org/10.61401/relevansi.v6i1.76.
  16. Pramono, A., & Indriyani, R. (2019). Pengaruh Motivasi dan Kompetensi Terhadap Kinerja Pegawai pada PDAM Way Rilau Bandar Lampung. Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 3(1), 20-29 https://doi.org/10.61401/relevansi.v3i1.29.
  17. Pramono, A., & Nopritama, M. (2020). Pengembangan Karir Dan Motivasi Kerja Serta Implikasinya Terhadap Kinerja Pegawai (Studi Kasus pada Dinas Tenaga Kerja dan Transmigrasi Kabupaten Way Kanan). Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 4(2), 42-87 https://doi.org/10.61401/relevansi.v4i2.45.
  18. Pramono, A., & Pratama, R. R. G. P. (2020). Pengaruh Kompetensi Pegawai dan Komitmen Organisasi Terhadap Kinerja Pegawai pada Dinas Perindustrian dan Perdagangan Kabupaten Pesawaran. Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 4(2), 1-13 https://doi.org/10.61401/relevansi.v4i2.42.
  19. Pramono, A., & Safarini, N. (2021). Pengaruh Disiplin Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada Pt. Bank Lampung Kantor Cabang Pembantu Pringsewu. Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 5(2), 14-29 https://doi.org/10.61401/relevansi.v5i2.55.
  20. Pramono, A., & Safarini, N. (2022). Pengaruh Pengembangan Sumber Daya Manusia dan Motivasi Kerja terhadap Kualitas Sumber Daya Manusia pada Dinas Sosial Kabupaten Pesawaran. Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 6(2), 45-56 https://doi.org/10.61401/relevansi.v6i2.70.
  21. Prinhandaka, D. J. P., Rohman, I. Z., & Wijaya, N. H. S. (2023). Supportive leadership and employee creativity: Will Leader-Member Exchange mediate the relationship? Annals of Management and Organization Research, 4(1), 35-45 http://repositorybaru.stieykpn.ac.id/id/eprint/1590.
  22. Putra, N. P. (2022). Pengaruh Kepemimpinan dan Motivasi Kerja terhadap Kinerja Pegawai pada Dinas Pengendalian Penduduk dan Keluarga Berencana Kota Bandar Lampung. Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 6(2), 14-29 https://doi.org/10.61401/relevansi.v6i2.67.
  23. Putra, N. P., & Cahyo, S. B. (2021). Pengaruh Komitmen Organisasi Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada Pt. Juang Jaya Abdi Alam Kabupaten Lampung Selatan. Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 5(2), 62-75 https://doi.org/10.61401/relevansi.v5i2.58.
  24. Putra, N. P., & Herawati, H. (2017). Pengaruh Kepemimpinan Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada PT. Provis Garuda Service Di Pelabuhan Bakauheni Lampung Selatan. Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 1(1), 16-29 https://doi.org/10.61401/relevansi.v1i1.8.
  25. Putra, N. P., & Suprapti, R. (2019). Pengaruh Kepemimpinan Terhadap Kinerja Pegawai pada Dinas PUPR Kabupaten Pesawaran. Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 3(1), 39-44 https://doi.org/10.61401/relevansi.v3i1.31.
  26. Reyestayani, B., Arifin, H. Y., & MM, N. (2016). Work Environmental And Conpensation On Nurse's Job Satisfaction And Its Implication On Extra Role Behavior In E Farina Eaham Hospital https://doi.org/10.23969/trikonomika.v15i2.386.
  27. Rivai, V. (2016). Manajemen sumber daya manusia untuk perusahaan.
  28. Sasmita, E., Faitullah, N. M., & Furqon, M. (2023). The Influence Of Work Achievement, Education, Loyalty, And Honesty On Position Promotion At Pt. Segara. Jurnal of Management, 11(3) http://jurnal.unpal.ac.id/index.php/jm.
  29. Sugiyono, P. Dr. 2019. Metode Penelitian Kuantitatif, Kualitatif, Dan R&D. Kedua. ed. MT Dr. Ir. Sutopo. S. Pd. Bandung: Alfabeta, CV.
  30. Sulistyawati, N., Setyadi, I. K., & Nawir, J. (2022). Pengaruh Lingkungan Kerja, Budaya Organisasi dan Kepemimpinan Transformasional terhadap Kepuasan Kerja Karyawan Millenial. Studi Ilmu Manajemen dan Organisasi, 3(1), 183-197 http://repository.upnvj.ac.id/id/eprint/13088.
  31. Suwatno, H. d., & Priansa, D. J. (2011). Manajemen SDM dalam organisasi Publik dan Bisnis. Bandung: Alfabeta.
  32. Wahyudi, I. (2019). Pengembangan pendidikan.
  33. Zillah, F., Husniati, R., & Aziz, A. (2022). Pengaruh Pelatihan, Pengawasan, dan Disiplin Kerja terhadap Kinerja Karyawan. Studi Ilmu Manajemen dan Organisasi, 3(1), 213-232 https://doi.org/10.35912/simo.v3i1.677.