Influence of job satisfaction and management information systems on employee performance at PT. Pawnshop in Palopo City

Published: Aug 26, 2025

Abstract:

Purpose: This study aimed to analyze the effect of job satisfaction and management information systems on employee performance at PT. Pawnshops in Palopo City.

Research methodology: This study applied a quantitative approach with a total sampling technique, involving 38 employees as respondents. Primary data were collected through structured questionnaires and analyzed using SPSS version 23, employing descriptive statistics and multiple regression analysis to test the hypotheses.

Results: The findings indicate that both job satisfaction and management information systems have positive and significant effects on employee performance. The coefficient of determination (R²) is 0.539, showing that 53.9% of the variation in employee performance can be explained by the two independent variables, while the remaining 46.1% is influenced by other factors outside this study.

Conclusions: This study confirms that higher levels of job satisfaction and effective use of management information systems contribute significantly to enhancing employee performance at PT. Pawnshops in Palopo City:

Limitations: This study was limited by the relatively small sample size and restricted to one branch of PT. Pawnshops and may not fully represent other branches or regions.

Contribution: This study contributes to the fields of human resource management and information systems by providing empirical evidence of the joint role of job satisfaction and information systems in improving organizational performance. These findings can serve as a reference for managers of similar institutions to optimize employee outcomes.

Keywords:
1. Employee Performance
2. Information Systems
3. Job Satisfaction
4. Management
5. Pawnshops
Authors:
1 . Faradhila Maskur
2 . Adil Basir
3 . Sari Ratna Dewi
How to Cite
Maskur, F., Basir, A. ., & Dewi, S. R. . (2025). Influence of job satisfaction and management information systems on employee performance at PT. Pawnshop in Palopo City . Global Academy of Multidisciplinary Studies, 1(1), 13–24. https://doi.org/10.35912/gams.v1i1.3372

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References

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    Al-Musawi, M. R., Alsafo, R. T. A., & Waham, M. A. (2025). Cyborg HR: Knowledge intelligence solutions to support behavioral integration of senior management teams in the oil sector. Journal of Multidisciplinary Academic and Practice Studies, 3(1), 115-128. doi:10.35912/jomaps.v3i1.2934

    Ali, M. M. (2019). Impact of management information systems (MIS) on decision making. Global Disclosure of Economics and Business, 8(2), 83-90. doi:https://doi.org/10.18034/gdeb.v8i2.100

    Anggreani, I. D., & Wilandari, A. (2023). Pengaruh Sistem Informasi Manajemen Kepegawaian Simpeg Dan Kepuasan Kerja terhadap Kinerja Pegawai Kantor Imigrasi Kelas I Non Tpi Pemalang. Jurnal Economina, 2(11), 3188-3202. doi:https://doi.org/10.55681/economina.v2i11.809

    Bac, U. (2022). Strategic Alignment of Management Information System Functions for Manufacturing and Service Industries with an F-MCGDM Model. Sustainability, 14(21), 14428. doi:https://doi.org/10.3390/su142114428

    Bhandari, H. P. (2023). Effect of Management Information System (MIS) on Decision-Making in the Academic Sector. OCEM Journal of Management, Technology & Social Sciences, 2(2), 126-146. doi:http://dx.doi.org/10.5281/zenodo.7578945

    Busriadi, B., & Arifin, R. (2021). The effect of service quality toward customer satisfaction in a sharia pawnshop (Case study on a sharia pawnshop in Jambi Province). AL-FALAH: Journal of Islamic Economics, 6(1), 105-124. doi:https://doi.org/10.29240/alfalah.v6i1.2087

    Chasanah, N. (2008). Analisis pengaruh empowerment, self efficacy dan budaya organisasi terhadap kepuasan kerja dalam meningkatkan kinerja karyawan (studi empiris pada karyawan pt. Mayora Tbk regional Jateng dan DIY). program Pascasarjana Universitas Diponegoro.

    Erpurini, W. (2019). Pengaruh Sistem Informasi Manajemen Kepegawaian (Simpeg) Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada Instalasi Narkotika, Psikotropika Dan Zat Adiktif (Napza) Rumah Sakit Jiwa Provinsi Jawa Barat. Jurnal GeoEkonomi, 10(1), 86-101. doi:https://doi.org/10.36277/geoekonomi.v10i1.51

    Gazi, M. A. I., Yusof, M. F., Islam, M. A., Amin, M. B., & Senathirajah, A. R. b. S. (2024). Analyzing the impact of employee job satisfaction on their job behavior in the industrial setting: An analysis from the perspective of job performance. Journal of Open Innovation: Technology, Market, and Complexity, 10(4), 100427. doi:https://doi.org/10.1016/j.joitmc.2024.100427

    Hadiwijaya, D., & Mintarsih, E. (2021). Pengaruh Penilaian Kerja Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada Perusahaan Daerah Air Minum Tirta Kerta Raharja Kabupaten Tangerang. JMB: Jurnal Manajemen Dan Bisnis, 10(2). doi:http://dx.doi.org/10.31000/jmb.v10i2.5133.g2772

    Handoko, T. H. (2001). Manajemen personalia dan sumberdaya manusia. Yogyakarta: BPFE.

    Hariana, F. (2021). Pengaruh Kepuasan Kerja dan Stress Kerja Terhadap Kinerja Karyawan PT. Mekar Karya Mas. Jurnal Humaniora: Jurnal Ilmu Sosial, Ekonomi dan Hukum, 5(1), 170-183. doi:https://doi.org/10.30601/humaniora.v4i1.422

    Hasan, F. (2023). Pengaruh Disiplin Kerja, Tingkat Kepuasan Kerja Terhadap Efektivitas Sistem Informasi Akuntansi Implikasi Pada Kinerja Organisasi. Universitas Indo Global Mandiri.

    Hossain, Q., Yasmin, F., Biswas, T. R., & Asha, N. B. (2024). Integration of Big Data Analytics in Management Information Systems for Business Intelligence. Saudi J Bus Manag Stud, 9(9), 192-203. doi:https://doi.org/10.36348/sjbms.2024.v09i09.002

    Hung, T.-C., & Lin, C.-Y. (2022). Key sustainable factors of the pawnbroking industry: An empirical study in Taiwan. Sustainability, 14(19), 12669. doi:https://doi.org/10.3390/su141912669

    Indrawati, A. D. (2013). Pengaruh kepuasan kerja terhadap kinerja karyawan dan kepuasan pelanggan pada rumah sakit swasta di kota denpasar. Jurnal Manajemen, Strategi Bisnis, dan Kewirausahaan, 7(2), 135-142. doi:https://doi.org/10.24912/jmbk.v2i1.4810

    Jong, D., Chen, S.-C., Ruangkanjanases, A., & Chang, Y.-H. (2021). The impact of social media usage on work efficiency: The perspectives of media synchronicity and gratifications. Frontiers in Psychology, 12, 693183. doi:https://doi.org/10.3389/fpsyg.2021.693183

    Lani, L. R., Hutajulu, H., & Mollet, J. A. (2025). Analysis of human resource development in improving employee performance productivity Regional Financial and Asset Management Agency (BPKAD) Papua Province. Journal of Multidisciplinary Academic and Practice Studies, 3(3), 481-494. doi:10.35912/jomaps.v3i3.3114

    Lestari, M., Akbar, D. A., & Maulana, C. Z. (2021). Pengaruh Pengembangan Sumber Daya Manusia Dan Religiusitas Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada Bank Unit Usaha Syariah Di Kota Palembang. SALAM: Jurnal Sosial Dan Budaya Syar-I, 8(1), 109-126. doi:https://doi.org/10.31933/jemsi.v2i6.612

    Liyas, J. N. (2020). Pengaruh Sistem Informasi Manajemen Terhadap Kinerja Karyawan Pada PT. Primanusa Globalindo Pekanbaru. EQUILIBRIUM, 8(2), 166-180. doi:https://doi.org/10.25273/equilibrium.v8i2.7115

    Mahmood, N. H., Ahmed, N., & Fadhil, S. N. (2021). The significance of management information system in improving organizational performance and effectiveness. Journal of Garmian University, 7(4), 195-211. doi:https://doi.org/10.24271/garmian.207017

    Maisuro, M., Ngaliman, N., & Indrawan, G. (2024). The influence of motivation, work culture and work environment on performance through empowering managers of village-owned enterprises (Bum Desa) in the Riau Islands Province. Journal of Multidisciplinary Academic and Practice Studies, 2(4), 335-349. doi:https://doi.org/10.35912/jomaps.v2i4.2474

    Mandasari, R., & Rikumahu, B. (2024). The impact of capital structure, investment growth, and liquidity on financial performance of automotive companies and its components on the Indonesia Stock Exchange (2018-2022). Review of Multidisciplinary Academic and Practice Studies, 1(2), 151-164. doi:https://doi.org/10.35912/jomabs.v1i1.1837

    Mangkunegara. (2025). Manajemen sumber daya manusia perusahaan. Retrieved from https://library.stik-ptik.ac.id/detail?id=49332&lokasi=lokal

    Meku Lelo, J. (2024). The Effect of Work Environment on Employees' Job Satisfaction: Empirical Evidence from the Banking Industry. Jurnal Manajemen Teori dan Terapan, 17(1). doi:https://doi.org/10.20473/jmtt.v17i1.54567

    Nabawi, R. (2019). Pengaruh lingkungan kerja, kepuasan kerja dan beban kerja terhadap kinerja pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(2), 170-183. doi:https://doi.org/10.30596/maneggio.v2i2.3667

    Narwadan, R. (2021). Pengaruh kepuasan kerja, motivasi kerja dan komitmen afektif terhadap kinerja karyawan. Jurnal Manajemen DIVERSIFIKASI, 1(2), 399-412. doi:https://doi.org/10.38204/ekobima.v2i2.2157

    Ngaliman, N., Catrayasa, I. W., & Khairil, K. (2025). Analysis of work life balance, job satisfaction and its effect on the performance of employees of the General Bureau of the Regional Secretariat of the Riau Islands Province. Studi Ekonomi dan Kebijakan Publik, 3(2), 93-107. doi:https://doi.org/10.35912/jomabs.v2i1.2461

    Nopiana, M., Pardistya, I. Y., Ambarwati, J., Taufiqurahman, E., & Indah, N. P. (2024). The Strategies of Pawnshop Institution Service Improvement Based on Analysis of Community Perceptions and Needs: A Case Study in Karawang Regency, Indonesia. Paper presented at the 8th Global Conference on Business, Management, and Entrepreneurship (GCBME 2023).

    Özden, M. (2023). Active participation or legal obligation? A qualitative study of the effectiveness of participatory methods designed for local participation. Quality & Quantity, 1. doi:https://doi.org/10.1007/s11135-023-01658-z

    Pali, D., Marlissa, E. R., & Hutajulu, H. (2025). Effectiveness of the management of Junior High School Operational Assistance Funds in Wania District, Mimika Regency. Journal of Multidisciplinary Academic and Practice Studies, 3(3), 565-582. doi:https://doi.org/10.35912/jomaps.v3i3.3140

    Pohan, R. D., & Tarigan, R. Z. (2022). The Effect of Multiple Role Conflict and Work Stress on the Performance of Female Nurses at Permata Bunda General Hospital, Medan. Journal of Economics and Business (JECOMBI), 2(2), 162-170. doi:https://doi.org/10.58471/jecombi.v2i2.23

    Salman, I. N. (2024). Analysis of acceptance and use of the agree mart mobile groceries marketplace application using the UTAUT-3 Model in Indonesia. Jurnal Ilmiah Pertanian dan Peternakan, 2(1), 23-45. doi:10.35912/jipper.v2i1.5311

    Saputra, A. T., Bagia, I. W., & Yulianthini, N. N. (2016). Pengaruh kepuasan kerja dan loyalitas karyawan terhadap kinerja karyawan. Jurnal Manajemen Indonesia, 4(1). doi:https://doi.org/10.38204/ekobima.v2i2.2157

    Smat, W. (2004). Analisis Pengaruh Gaya Kepemimpinan terhadap Motivasi Kerja Karyawan pada Kantor Regional VI Badan Kepegawaian Negara (BKN) Medan. Universitas Sumatera Utara.

    Suharno, S., Elmas, M. S. H., & Priantono, S. (2020). Pengaruh Kualitas Pelayanan Administrasi Kepegawaian dan Kepuasan Kerja Terhadap Kinerja. Jurnal Ilmiah Ecobuss, 8(2), 60-67. doi:https://doi.org/10.51747/ecobuss.v8i2.611

    Sumaryono, S., & Ali, H. (2023). The Effect of Information Systems, Information Technology and Organisational Culture on Performance. Dinasti International Journal of Digital Business Management (DIJDBM), 4(4). doi:https://doi.org/10.31933/dijdbm.v4i4

    Sutjahjo, G., Ratnasari, S. L., & Nugrahani, F. (2021). Pengaruh Sistem Informasi Manajemen, Lingkungan Kerja, Pelatihan, dan Motivasi Kerja terhadap Kinerja Pegawai. Jurnal Manajemen, Organisasi Dan Bisnis (JMOB), 1(1), 137-148. doi:https://doi.org/10.33373/jmob.v1i1.3322

    Wahyunadi, W. (2024). Accountability and transparency analysis regional financial management as performance indicators local governments in central Lombok district. JPPI (Jurnal Penelitian Pendidikan Indonesia), 10(3), 536-540. doi:https://doi.org/10.29210/020242710

    Wamaer, N. I., Umar, H. B., & Hafizrianda, Y. (2025). Analysis of the utilization of Village Funds in community economic empowerment in Mimika Village, West Mimika District, Mimika Regency. Journal of Multidisciplinary Academic and Practice Studies, 3(3), 495-507. doi:10.35912/jomaps.v3i3.3124

    Widayati, A., Winanta, A., Widada, H., & Pratiwi, N. H. (2024). Initiating a sustainable community-based agritourism model of herbal garden in a rural area of Indonesia: perspectives from community members. Cogent Social Sciences, 10(1), 2347049. doi:https://doi.org/10.1080/23311886.2024.2347049

    Widodo, S. (2025). Criminological analysis of narcotics crime verdicts committed by members of the military (Study of Military Court Decisions). Dynamics of Politics and Democracy, 4(1), 17-31. doi:10.35912/dpd.v4i1.2982

  1. Adil, A., Sapar, S., & Jasman, J. (2020). Pengaruh motivasi kerja terhadap produktivitas kerja karyawan pada PT. Adira Finance Cabang Palopo. Dinamis: Journal of Islamic Management and Bussiness, 3(1). doi:https://doi.org/10.24256/dinamis.v3i1.1962
  2. Al-Musawi, M. R., Alsafo, R. T. A., & Waham, M. A. (2025). Cyborg HR: Knowledge intelligence solutions to support behavioral integration of senior management teams in the oil sector. Journal of Multidisciplinary Academic and Practice Studies, 3(1), 115-128. doi:10.35912/jomaps.v3i1.2934
  3. Ali, M. M. (2019). Impact of management information systems (MIS) on decision making. Global Disclosure of Economics and Business, 8(2), 83-90. doi:https://doi.org/10.18034/gdeb.v8i2.100
  4. Anggreani, I. D., & Wilandari, A. (2023). Pengaruh Sistem Informasi Manajemen Kepegawaian Simpeg Dan Kepuasan Kerja terhadap Kinerja Pegawai Kantor Imigrasi Kelas I Non Tpi Pemalang. Jurnal Economina, 2(11), 3188-3202. doi:https://doi.org/10.55681/economina.v2i11.809
  5. Bac, U. (2022). Strategic Alignment of Management Information System Functions for Manufacturing and Service Industries with an F-MCGDM Model. Sustainability, 14(21), 14428. doi:https://doi.org/10.3390/su142114428
  6. Bhandari, H. P. (2023). Effect of Management Information System (MIS) on Decision-Making in the Academic Sector. OCEM Journal of Management, Technology & Social Sciences, 2(2), 126-146. doi:http://dx.doi.org/10.5281/zenodo.7578945
  7. Busriadi, B., & Arifin, R. (2021). The effect of service quality toward customer satisfaction in a sharia pawnshop (Case study on a sharia pawnshop in Jambi Province). AL-FALAH: Journal of Islamic Economics, 6(1), 105-124. doi:https://doi.org/10.29240/alfalah.v6i1.2087
  8. Chasanah, N. (2008). Analisis pengaruh empowerment, self efficacy dan budaya organisasi terhadap kepuasan kerja dalam meningkatkan kinerja karyawan (studi empiris pada karyawan pt. Mayora Tbk regional Jateng dan DIY). program Pascasarjana Universitas Diponegoro.
  9. Erpurini, W. (2019). Pengaruh Sistem Informasi Manajemen Kepegawaian (Simpeg) Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada Instalasi Narkotika, Psikotropika Dan Zat Adiktif (Napza) Rumah Sakit Jiwa Provinsi Jawa Barat. Jurnal GeoEkonomi, 10(1), 86-101. doi:https://doi.org/10.36277/geoekonomi.v10i1.51
  10. Gazi, M. A. I., Yusof, M. F., Islam, M. A., Amin, M. B., & Senathirajah, A. R. b. S. (2024). Analyzing the impact of employee job satisfaction on their job behavior in the industrial setting: An analysis from the perspective of job performance. Journal of Open Innovation: Technology, Market, and Complexity, 10(4), 100427. doi:https://doi.org/10.1016/j.joitmc.2024.100427
  11. Hadiwijaya, D., & Mintarsih, E. (2021). Pengaruh Penilaian Kerja Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada Perusahaan Daerah Air Minum Tirta Kerta Raharja Kabupaten Tangerang. JMB: Jurnal Manajemen Dan Bisnis, 10(2). doi:http://dx.doi.org/10.31000/jmb.v10i2.5133.g2772
  12. Handoko, T. H. (2001). Manajemen personalia dan sumberdaya manusia. Yogyakarta: BPFE.
  13. Hariana, F. (2021). Pengaruh Kepuasan Kerja dan Stress Kerja Terhadap Kinerja Karyawan PT. Mekar Karya Mas. Jurnal Humaniora: Jurnal Ilmu Sosial, Ekonomi dan Hukum, 5(1), 170-183. doi:https://doi.org/10.30601/humaniora.v4i1.422
  14. Hasan, F. (2023). Pengaruh Disiplin Kerja, Tingkat Kepuasan Kerja Terhadap Efektivitas Sistem Informasi Akuntansi Implikasi Pada Kinerja Organisasi. Universitas Indo Global Mandiri.
  15. Hossain, Q., Yasmin, F., Biswas, T. R., & Asha, N. B. (2024). Integration of Big Data Analytics in Management Information Systems for Business Intelligence. Saudi J Bus Manag Stud, 9(9), 192-203. doi:https://doi.org/10.36348/sjbms.2024.v09i09.002
  16. Hung, T.-C., & Lin, C.-Y. (2022). Key sustainable factors of the pawnbroking industry: An empirical study in Taiwan. Sustainability, 14(19), 12669. doi:https://doi.org/10.3390/su141912669
  17. Indrawati, A. D. (2013). Pengaruh kepuasan kerja terhadap kinerja karyawan dan kepuasan pelanggan pada rumah sakit swasta di kota denpasar. Jurnal Manajemen, Strategi Bisnis, dan Kewirausahaan, 7(2), 135-142. doi:https://doi.org/10.24912/jmbk.v2i1.4810
  18. Jong, D., Chen, S.-C., Ruangkanjanases, A., & Chang, Y.-H. (2021). The impact of social media usage on work efficiency: The perspectives of media synchronicity and gratifications. Frontiers in Psychology, 12, 693183. doi:https://doi.org/10.3389/fpsyg.2021.693183
  19. Lani, L. R., Hutajulu, H., & Mollet, J. A. (2025). Analysis of human resource development in improving employee performance productivity Regional Financial and Asset Management Agency (BPKAD) Papua Province. Journal of Multidisciplinary Academic and Practice Studies, 3(3), 481-494. doi:10.35912/jomaps.v3i3.3114
  20. Lestari, M., Akbar, D. A., & Maulana, C. Z. (2021). Pengaruh Pengembangan Sumber Daya Manusia Dan Religiusitas Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada Bank Unit Usaha Syariah Di Kota Palembang. SALAM: Jurnal Sosial Dan Budaya Syar-I, 8(1), 109-126. doi:https://doi.org/10.31933/jemsi.v2i6.612
  21. Liyas, J. N. (2020). Pengaruh Sistem Informasi Manajemen Terhadap Kinerja Karyawan Pada PT. Primanusa Globalindo Pekanbaru. EQUILIBRIUM, 8(2), 166-180. doi:https://doi.org/10.25273/equilibrium.v8i2.7115
  22. Mahmood, N. H., Ahmed, N., & Fadhil, S. N. (2021). The significance of management information system in improving organizational performance and effectiveness. Journal of Garmian University, 7(4), 195-211. doi:https://doi.org/10.24271/garmian.207017
  23. Maisuro, M., Ngaliman, N., & Indrawan, G. (2024). The influence of motivation, work culture and work environment on performance through empowering managers of village-owned enterprises (Bum Desa) in the Riau Islands Province. Journal of Multidisciplinary Academic and Practice Studies, 2(4), 335-349. doi:https://doi.org/10.35912/jomaps.v2i4.2474
  24. Mandasari, R., & Rikumahu, B. (2024). The impact of capital structure, investment growth, and liquidity on financial performance of automotive companies and its components on the Indonesia Stock Exchange (2018-2022). Review of Multidisciplinary Academic and Practice Studies, 1(2), 151-164. doi:https://doi.org/10.35912/jomabs.v1i1.1837
  25. Mangkunegara. (2025). Manajemen sumber daya manusia perusahaan. Retrieved from https://library.stik-ptik.ac.id/detail?id=49332&lokasi=lokal
  26. Meku Lelo, J. (2024). The Effect of Work Environment on Employees' Job Satisfaction: Empirical Evidence from the Banking Industry. Jurnal Manajemen Teori dan Terapan, 17(1). doi:https://doi.org/10.20473/jmtt.v17i1.54567
  27. Nabawi, R. (2019). Pengaruh lingkungan kerja, kepuasan kerja dan beban kerja terhadap kinerja pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(2), 170-183. doi:https://doi.org/10.30596/maneggio.v2i2.3667
  28. Narwadan, R. (2021). Pengaruh kepuasan kerja, motivasi kerja dan komitmen afektif terhadap kinerja karyawan. Jurnal Manajemen DIVERSIFIKASI, 1(2), 399-412. doi:https://doi.org/10.38204/ekobima.v2i2.2157
  29. Ngaliman, N., Catrayasa, I. W., & Khairil, K. (2025). Analysis of work life balance, job satisfaction and its effect on the performance of employees of the General Bureau of the Regional Secretariat of the Riau Islands Province. Studi Ekonomi dan Kebijakan Publik, 3(2), 93-107. doi:https://doi.org/10.35912/jomabs.v2i1.2461
  30. Nopiana, M., Pardistya, I. Y., Ambarwati, J., Taufiqurahman, E., & Indah, N. P. (2024). The Strategies of Pawnshop Institution Service Improvement Based on Analysis of Community Perceptions and Needs: A Case Study in Karawang Regency, Indonesia. Paper presented at the 8th Global Conference on Business, Management, and Entrepreneurship (GCBME 2023).
  31. Özden, M. (2023). Active participation or legal obligation? A qualitative study of the effectiveness of participatory methods designed for local participation. Quality & Quantity, 1. doi:https://doi.org/10.1007/s11135-023-01658-z
  32. Pali, D., Marlissa, E. R., & Hutajulu, H. (2025). Effectiveness of the management of Junior High School Operational Assistance Funds in Wania District, Mimika Regency. Journal of Multidisciplinary Academic and Practice Studies, 3(3), 565-582. doi:https://doi.org/10.35912/jomaps.v3i3.3140
  33. Pohan, R. D., & Tarigan, R. Z. (2022). The Effect of Multiple Role Conflict and Work Stress on the Performance of Female Nurses at Permata Bunda General Hospital, Medan. Journal of Economics and Business (JECOMBI), 2(2), 162-170. doi:https://doi.org/10.58471/jecombi.v2i2.23
  34. Salman, I. N. (2024). Analysis of acceptance and use of the agree mart mobile groceries marketplace application using the UTAUT-3 Model in Indonesia. Jurnal Ilmiah Pertanian dan Peternakan, 2(1), 23-45. doi:10.35912/jipper.v2i1.5311
  35. Saputra, A. T., Bagia, I. W., & Yulianthini, N. N. (2016). Pengaruh kepuasan kerja dan loyalitas karyawan terhadap kinerja karyawan. Jurnal Manajemen Indonesia, 4(1). doi:https://doi.org/10.38204/ekobima.v2i2.2157
  36. Smat, W. (2004). Analisis Pengaruh Gaya Kepemimpinan terhadap Motivasi Kerja Karyawan pada Kantor Regional VI Badan Kepegawaian Negara (BKN) Medan. Universitas Sumatera Utara.
  37. Suharno, S., Elmas, M. S. H., & Priantono, S. (2020). Pengaruh Kualitas Pelayanan Administrasi Kepegawaian dan Kepuasan Kerja Terhadap Kinerja. Jurnal Ilmiah Ecobuss, 8(2), 60-67. doi:https://doi.org/10.51747/ecobuss.v8i2.611
  38. Sumaryono, S., & Ali, H. (2023). The Effect of Information Systems, Information Technology and Organisational Culture on Performance. Dinasti International Journal of Digital Business Management (DIJDBM), 4(4). doi:https://doi.org/10.31933/dijdbm.v4i4
  39. Sutjahjo, G., Ratnasari, S. L., & Nugrahani, F. (2021). Pengaruh Sistem Informasi Manajemen, Lingkungan Kerja, Pelatihan, dan Motivasi Kerja terhadap Kinerja Pegawai. Jurnal Manajemen, Organisasi Dan Bisnis (JMOB), 1(1), 137-148. doi:https://doi.org/10.33373/jmob.v1i1.3322
  40. Wahyunadi, W. (2024). Accountability and transparency analysis regional financial management as performance indicators local governments in central Lombok district. JPPI (Jurnal Penelitian Pendidikan Indonesia), 10(3), 536-540. doi:https://doi.org/10.29210/020242710
  41. Wamaer, N. I., Umar, H. B., & Hafizrianda, Y. (2025). Analysis of the utilization of Village Funds in community economic empowerment in Mimika Village, West Mimika District, Mimika Regency. Journal of Multidisciplinary Academic and Practice Studies, 3(3), 495-507. doi:10.35912/jomaps.v3i3.3124
  42. Widayati, A., Winanta, A., Widada, H., & Pratiwi, N. H. (2024). Initiating a sustainable community-based agritourism model of herbal garden in a rural area of Indonesia: perspectives from community members. Cogent Social Sciences, 10(1), 2347049. doi:https://doi.org/10.1080/23311886.2024.2347049
  43. Widodo, S. (2025). Criminological analysis of narcotics crime verdicts committed by members of the military (Study of Military Court Decisions). Dynamics of Politics and Democracy, 4(1), 17-31. doi:10.35912/dpd.v4i1.2982