The influence of communication, teamwork and culture on employee performance at Riau Islands Province regional procurement bureau with self-efficacy as intervening variables

https://doi.org/10.35912/gams.v1i2.3466
Published: Sep 18, 2025

Abstract:

Purpose: This study investigates the influence of communication, teamwork, and work culture on employee performance, with self-efficacy as an intervening variable. This study focuses on the employees of the Riau Islands Provincial Bureau of Procurement of Goods and Services.

Research Methodology: A quantitative approach was employed with a sample of 103 employees selected through purposive sampling method. Data were collected via structured questionnaires and analyzed using Structural Equation Modeling (SEM) with AMOS 24.0 to test both direct and indirect relationships among variables.

Results: The findings revealed that communication, teamwork, and work culture significantly influenced employee performance. Additionally, all three factors positively affected self-efficacy, which in turn mediated their relationship with performance. The mediation analysis confirmed that self-efficacy strengthens the impact of communication, teamwork, and work culture on the performance outcomes.

Conclusions: Effective communication, cohesive teamwork, and supportive work culture are critical for enhancing employee performance. Self-efficacy is a vital psychological mechanism that translates organizational dynamics into improved outcomes.

Limitations: This study was limited to one regional bureau with a relatively small sample size, which restricts the generalizability of the findings to broader contexts. A cross-sectional design also prevents causal inferences.

Contribution: This study provides empirical evidence of the mediating role of self-efficacy in public sector organizations. The results can guide policymakers and managers in developing strategies that integrate communication, teamwork, and cultural reinforcement to optimize their performance.

Keywords:
1. Communication
2. Performance
3. Self-Efficacy
4. Teamwork
5. Work Culture
Authors:
1 . Hendri Maulana
Universitas Batam, Indonesia
2 . Chabullah Wibisono
Universitas Batam, Indonesia
3 . Sarmini Sarmini
Universitas Batam, Indonesia
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How to Cite
Maulana, H. ., Wibisono, C. ., & Sarmini , S. . (2025). The influence of communication, teamwork and culture on employee performance at Riau Islands Province regional procurement bureau with self-efficacy as intervening variables. Global Academy of Multidisciplinary Studies, 1(2), 115–139. https://doi.org/10.35912/gams.v1i2.3466
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Issue & Section
Vol. 1 No. 2 (2024): November
Articles
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    Mulyana, D. (2017). Ilmu komunikasi: suatu pengantar.

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    Napoli, J., & Trapman, B. (2020). The correlation that distance between world heritage sites and international airports has on visitation levels. Journal of Sustainable Tourism and Entrepreneurship, 1(1), 37-54. doi:https://doi.org/10.35912/joste.v1i1.198

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  2. Alamry, S. J. M., Al-Attar, H. A., & Salih, A. S. (2022). The effect of using the Balanced Scorecard (BSC) on reducing the financial and administrative corruption in Iraqi Government Units. International Journal of Financial, Accounting, and Management, 4(1), 67-83. doi:https://doi.org/10.35912/ijfam.v4i1.732
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  9. Bin Jalasi, A., & Ambad, S. N. A. (2021). Religiosity and Muslims’ intention to visit homestays: the mediating role of attitude. Journal of Social, Humanity, and Education, 1(1), 53-65. doi:https://doi.org/10.35912/jshe.v1i1.359
  10. Budianto, R., Praptapa, A., Herwiyanti, E., Puji, P., Suyono, E., & Rusmana, O. (2023). Technological innovation in Small and Medium Enterprises: A bibliometric analysis. Journal of Sustainable Tourism and Entrepreneurship, 4(1), 55-69. doi:https://doi.org/10.35912/joste.v4i1.1707
  11. Effendy, M. Y., Nurninawati, E., & Setiyawan, A. A. (2022a). Design and build A web-based asset management information system at pt Thamrin Telekomunikasi Network. Aptisi Transactions on Technopreneurship (ATT), 4(1), 47-57. doi:https://doi.org/10.34306/att.v4i1.233
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  27. Napoli, J., & Trapman, B. (2020). The correlation that distance between world heritage sites and international airports has on visitation levels. Journal of Sustainable Tourism and Entrepreneurship, 1(1), 37-54. doi:https://doi.org/10.35912/joste.v1i1.198
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  30. Pratomo, R. (2022). Pengaruh efikasi diri terhadap kinerja karyawan dengan keterikatan karyawan sebagai variabel intervening. Jurnal Manajemen Terapan Dan Keuangan, 11(04), 1021-1033. doi:https://doi.org/10.22437/jmk.v11i04.16752
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  33. Rahma, S., Triono, A., & A.T, M. E. P. (2024). Implementing social security programs for employees in Bandar Lampung: Challenges and recommendations. Journal of Governance and Accountability Studies, 3(2), 109-119. doi:https://doi.org/10.35912/jgas.v3i2.1873
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  41. Suherna, S., & Nasiatin, T. (2023). Relationship between Customer Management Micro, Small and Medium Enterprises (MSMEs) and Marketing Performance in Banten. Journal of Sustainable Tourism and Entrepreneurship, 4(3), 345-355. doi:https://doi.org/10.35912/joste.v4i3.2005
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