Article Details
Vol. 7 No. 4 (2026): March
Job Satisfaction Analysis: Burnout, Stress, Work Life Balance
Abstract
Purpose: This study explores the influence of job burnout, stress, and work-life balance on job satisfaction among government employees and whether organizational support moderates these effects.
Research Methodology: This study was conducted with the Provincial Government of the Riau Islands, using a structured questionnaire completed by 363 civil servants. A non-probability sampling method was applied because of limited time and access. The data were processed using SEM-PLS, which is ideal for non-normal and complex data models.
Results: The analysis revealed that burnout and work-life balance have a significant influence on job satisfaction. In contrast, job stress was found to have a negligible effect. The expected moderating effect of organizational support did not show a significant statistical influence on the relationships between the variables.
Conclusions: Efforts to reduce burnout and promote a healthy work-life balance appear to be effective ways to improve job satisfaction among public employees. Organizational support does not alter the strength of these relationships.
Limitations: The generalizability of the results is limited by the use of a non-random sample and focus on one regional public institution.
Contributions: This study adds value to public sector HR research by offering insights for policymakers and managers to enhance employee satisfaction through better workload management and work-life integration strategies.
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