The role of e-Government in overcoming the consequences of the COVID-19 pandemic in Nigeria
Abstract:
Purpose: The article aims at identifying the challenges of e-government amid the COVID-19 pandemic in Nigeria and proffered recommendations to arrest the identified challenges. This paper also examined e-Governance in selected countries such as the United States of America, the United Kingdom, and Canada and how it has fared including Nigeria revealing its implications for Nigeria as a developing nation.
Research Methodology: The article adopts a review study approach in analyzing the subject.
Results: Some of the challenges identified by the study include but are not limited to inadequate technical know-how and ICT skills to drive and sustain e-government. Recommendations from the study include, the Ministry of Communications Technology and Digital Economy to build a backbone that will connect all States of the country and the upskilling of the workforce through the Ministry of Labour and Employment amongst others.
Limitations: Insufficient quantitative data based on the subject under discourse
Contributions: Identified possible areas that the Nigerian government could look into to improve e-government in order to promote inclusivity, awareness, and most importantly reduce the cost of governance.
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- Aljarallah, S. & Russell Lock, R. (2020). An Investigation into Sustainable e-Government in Saudi Arabia. The Electronic Journal of e-Government, Volume 18 Issue. DOI:10.34190/EJEG.18.1.001
- Bach, S. & Kolins G. R. (2011). Varieties of new public management? The reform of public service
- employment relations in the UK and USA, Pages 2349-2366. https://doi.org/10.1080/09585192.2011.584399
- Bennett, O. (2009). Electronic Government (e-Government). Available at https://researchbriefings.files.parliament.uk/documents/SN01202/SN01202.pdf
- Basu, S. (2004). E-Government and Developing Countries: An Overview. International Review of Law Computers & Technology, Volume 18, No. 1, Pages 109–132.
- Baburajan, P. K. (2021). Psychological impact of COVID-19 pandemic among expatriate residents in the UAE. Avicenna, 2021(1), 3.
- Burlacu, S., Cristina, A., Marcela, M., & Popescu, M. (2019). Sustainable e-Governance and Human Resource Development. European Journal of Sustainable Development, 16, 8 (5)
- Camargo, C. B. (2020). Rethinking governance in the times of the COVID-19 pandemic. Basel Institute on Governance.
- Dawes, S. (2009). The Evolution and Continuing Challenges of E-Governance. Public Administration Review (Special Issue). 86-101.
- Deloitte and Touche. (2000). At the dawn of e-government: The citizen as customer. Deloitte Consulting, New York.
- Digital Government Fact Sheet, (2019). The United Kingdom. Retrieved form https:///joinup.ec.eupopa.eu. Accessed 2nd March 2022
- Jefferson M. (2020). A crude future? COVID-19s challenges for oil demand, supply and prices. Energy research & social science, 68, 101669. https://doi.org/10.1016/j.erss.2020.101669
- Helmi, M., Sari, D., Sulistyowati, Y., Meliala, A., Trisnantoro, L., Nurrobi, T., &Ratmono, T. (2021). The challenge of education and training in the COVID-19 National Emergency Hospital Wisma Atlet Kemayoran in Jakarta. Avicenna, 2021(2), 10.
- Kassen, M. (2015). E-Government in the United States: The Federal Model of Implementation. In: Understanding Systems of e-Government. Rowman & Littlefield: New York.
- Kums, S.N. (2020). Coronavirus Pandemic: A Challenge to Nigeria’s National Security. FUDMA Journal of Politics and International Affairs. 3(6):61-71.
- Koul, S., & Eydgahi, A. (2017). A systematic review of technology adoption frameworks and their applications. Journal of Technology Management and Innovation, (2017), 106-113, 12(4)
- Kooli, C. (2022). Perspectives of social policies and programs in the post-Covid-19 era. Avicenna, 2022(1), 1.
- Kooli, C., & Al Muftah, H. (2022). Artificial intelligence in healthcare: a comprehensive review of its ethical concerns. Technological Sustainability.
- Kooli, C. (2021). COVID-19: Public health issues and ethical dilemmas. Ethics, Medicine and Public Health, 17, 100635.
- Layne, K. & Lee, J, (2001). Developing fully functional E-government: a four-stage model. Gov. Inf. Q. 18, 122-136.
- GCI, (2020). Nigeria. Retrieved from http://www.huawei.com. Accessed 13th April, 2022.
- Marche, S. and J.D. McNiven, “E-Government and E-Governance: The Future Isn’t What It Used To
- Be”, Canadian Journal of Administrative Sciences, 20(1), 2003, pp. 74–86.
- Malik, P., Dhillon, P., & Verma, P. (2014). Challenges and Future Prospects for E-Governance in India. International Journal of Science, Engineering and Technology Research (IJSETR), Volume 3, Issue 7.
- Maqsood, A., Saleem, J., Butt, M. S., Shahzad, R. B., Zubair, R., &Ishaq, M. (2021). Effects of the COVID-19 pandemic on perceived stress levels of employees working in private organizations during lockdown. Avicenna, 2021(2), 7.
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- NCDC, (2022). COVID-19 Nigeria. Retrieved from https://covid19.ncdc.gov.ng/.
- NCDC, (2020). Coronavirus Covid-19 merosite. Available at https://covid19.ncdc.gov.ng. Accessed: 9th Nov.2020.
- Oakley, K. (2002). “What is e-Governance?” Integrated Project 1: e-Governance Workshop, Strasbong. Available at http://www.coe.int/tdgap/democracy/activities/ggis/egovernance/work_of_egovernance_committee/kate_oakley_egovernace_EN.asp. Accessed: 5th November, 2021.
- Open Government Partnership. (2020). Open Government Approaches to COVID-19.
- Ozili, P. R. (2020). COVID-19 Pandemic and Economic Crisis: The Nigerian Experience and Structural Causes. SSRN Economic Journal. Available at https://www.researchgate.net/publications/340439471_COVID19_Pandemic_and_Economic_Crisis_The_Niges… Accessed: 9th November 2020.
- Saugata, B. & Masud, R.R. (2007). Implementing E-Governance using OECD model (modified) and Gartner Model (Modified) Upon Agriculture of Bangladesh. IEEE.1-4244-1551 9/07.
- Singh S. & Sahu, G. (2018). Study of e-governance implementation: A literature review using classification approach. International Journal of Electronic Governance, 10(3):237.
- UNESCO (2011). “What is governance?”. Available at: https://portal.unesco.org/ii/en/ev.php-URL_ID-2179&URL_DO_DO_TOPIC&URL-SECTION-201.html. Accessed: 5th November, 2021. UN, (2020a). UN/DESA Policy Brief #61: COVID-19: Embracing digital government during the pandemic and beyond. Retrieved from https://www.un.org/development/desa/dpad/publication/un-desa-policy-brief-61-covid-19-embracing-digital-government-during-the-pandemic-and-beyond/. Accessed 10/01/2021.
- United Nations (2016). United Nations E-Government Survey 2016. Retrieved from https://publicadministration.un.org/egovkb/Portals/egovkb/Documents/un/2016-Survey/Executive%20Summary.pdf. Accessed 12 November, 2021.
- UN. (2020). E-Government Survey 2020. Retrieved from https://publicadministration.un.org/egovkb/Portals/egovkb/Documents/un/2020-Survey/2020%20UN%20E-Government%20Survey%20(Full%20Report).pdf. Accessed 01 July, 2022.
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- WHO, (2022). Weekly Epidemiological Update. Retrieved from https://who.int/publications/m/item/weekly-epidemiological-update…..3-. Accessed: April 10, 2022.