Purpose: This study examined the influence of organizational diversity on safety culture and performance in PT. UVW is a global chemical company based in Indonesia. Utilizing the Cultural Intelligence (CQ) framework, Social Identity Theory, and Resource-Based View (RBV), this study investigates how different employee backgrounds affect safety outcomes. Method: By employing an approach that integrates qualitative interviews with quantitative KPI analysis, this study demonstrates that diversity improves safety culture through various perspectives and innovative solutions. Nonetheless, to maximize these benefits, it is essential to address challenges, such as communication barriers and conflicts. Result: The findings highlight that effective diversity management, inclusive communication, comprehensive training, and strong leadership within a diverse organizational demography of gender, age, work tenure, and educational background are vital for cultivating a positive safety culture. The research emphasizes that when strategically managed, organizational diversity can be a significant asset, enhancing safety performance and creating a safer and more efficient workplace. This research offers practical insights for multinational companies seeking to leverage diversity while overcoming the associated challenges to boost safety culture and performance.

Purpose: This study aimed to analyze the effect of Competence, Education and Training, and Workload on Functional Employee Performance with Work Motivation as an intervening variable in the Regional Secretariat of the Riau Islands Provincial Government, totaling 106 employees. Research Methodology: The sample used in this study was the entire population of 106 employees of the Regional Secretariat of the Riau Islands Provincial Government. In this study, the sampling technique used was nonprobability sampling with the technique taken, namely saturated sampling (census). The research method uses a quantitative approach with the analysis of Partial Least Square (PLS) analysis techniques with the SmartPLS version 4.0 program. Results: The results of this study state that Competence has a positive and significant effect on Employee Performance. Education and Training have positive and significant effects on Employee Performance. Workload had a positive and significant effect on Employee Performance. Work Motivation had a positive and significant effect on Employee Performance. Competence had a positive and insignificant effect on Work Motivation. Education and Training had positive and insignificant effects on Work Motivation. Workload has a positive and significant effect on Work Motivation. Work Motivation mediates the influence of Competence on Employee Performance. Work Motivation mediates the influence of Education and Training on Employee Performance. Work Motivation mediates the influence of workload on employee performance.

Purpose: The purpose of this study was to analyze the satisfaction of retired participants in Taspen in the Tanjungpinang city area. Methodology: This study uses the variables of service quality, use of management information systems, and communication on participant satisfaction through trust. The study population included retired participants in the Taspen, Tanjungpinang city area. Meanwhile, the sample used in this study included as many as 150 people from the population. Data were collected using the questionnaire method by providing a list of questions or questionnaires directly to respondents. In this study, the researcher used SPSS ver.23 and SEM-PLS version 4 data processing. Results: This study shows that Service Quality (X1) directly has a positive and significant effect on trust (Z) with P-Value by 0.001 < 0.05, the Utilization of Management Information System (X2) directly has a positive and insignificant effect on trust (Z) with P-Value by 0.108 > 0.05, Communication (X3) directly has a positive and significant effect on trust (Z) with P-Value by 0.000 < 0.05, Service Quality (X1) directly has a positive and insignificant effect on satisfaction (Y) with P-Value by 0.063 > 0.05, the Utilization of Management Information System (X2) directly has a positive and significant effect on satisfaction (Y) with P-Value by 0.000 < 0.05, Communication (X3) directly has a positive and insignificant effect on satisfaction (Y) with P-Value by 0.327 > 0.05, trust (Z) directly has a positive and significant effect on satisfaction (Y) with P-Value by 0.031 < 0.05, the service quality variable (X1) mediates trust (Z) on participant satisfaction (Y) with P-Value by 1.978 > 1.540, the variable Utilization of Management Information System (X2) does not mediate trust (Z) on participant satisfaction (Y) with P-Value by 0.887 < 17.324, the Communication variable (X3) does not mediate the trust (Z) on participant satisfaction (Y) with P-Value by 0.1.501 > 0.450. The R-squared value for the confidence variable (Z) was 0.528 (52.8%), while the remaining 47.2% was explained by other variables outside the model. The R-squared value of the satisfaction variable (Y) was 0.489 (48.9%), while the remaining 51.1% indicated that Z had a mediating effect between X1, X2, and X3 on participant satisfaction (Y).