The influence of motivation, organizational commitment and workload on job satisfaction of regional officials with competency as an intervening variable in the Regional Financial and Asset Agency of Riau Islands Province
Abstract:
Purpose: This study analyzes the influence of motivation, organizational commitment, and workload on the job satisfaction of regional officials, with competency as an intervening variable in the Riau Islands Province Regional Financial and Asset Agency. In 2023, 11,380 files (49.26 %) experienced delays in processing from SPP to SP2D for 3 – 10 days.
Research Methodology: Using primary data from 143 employees, this study found that motivation had no significant direct effect on job satisfaction. On the other hand, motivation, commitment, and workload have been proven to have a significant influence on competence, highlighting the importance of motivation to improve employee performance. Competence has also been proven to be a significant mediator between motivation, commitment, and workload and job satisfaction.
Recommendation: The proposed recommendation is to focus on increasing work motivation and other aspects that have a more direct influence on employee satisfaction to increase job satisfaction.