Empowering workers’ involvement: Unveiling the dynamics of communication, recognition, productivity, and decision-making in the RMG sector

Published: Aug 7, 2023


Purpose: This study investigates the relationship between workers' perspectives on communication, recognition, productivity, and their involvement in the Readymade Garment (RMG) sector policymaking.

Research Methodology: A sample of 226 individuals from the RMG sector in Bangladesh was surveyed using a well-designed questionnaire. The data were examined, and the study's hypotheses were tested, using the statistical program SPSS V.25. In IBM SPSS, the chi-square test and other statistical techniques were used to examine the data. The study investigates the relationship between the independent variables, including communication, employee recognition, and productivity, and the dependent variable, worker perception, using a conceptual framework.

Results: There is a positive and significant relationship between employees' perceptions of communication and their involvement in the decision-making process. The study also shows that there is a positive and significant association between workers' perceptions of employee recognition, productivity, and involvement in decision-making in Bangladesh's RMG industry. Additionally, the organization's decision-making process is significantly impacted by employee participation.

Limitations: While many studies examined the workers’ participation in decision-making in the various sectors, only a few studies have focused on the RMG sectors to explore the effects of communication, employee recognition, and productivity on the workers’ participation in decision-making.

Contributions: The study reveals that the organization’s total effectiveness is reflected in how deeply workers are involved in decision-making. The degree of involvement is a key determining element since encouraging people to engage instead of just dragging them along is essential for enhancing performance and ensuring commitment.

1. communication
2. RMG sector
3. employee recognition
4. productivity
5. involvement
1 . Md. Rasel Hawlader
2 . Md. Masud Rana
3 . Abul Kalam
4 . Mohammad Rashed Hasan Polas
How to Cite
Hawlader, M. R., Rana, M. M., Kalam, A., & Polas, M. R. H. (2023). Empowering workers’ involvement: Unveiling the dynamics of communication, recognition, productivity, and decision-making in the RMG sector. Journal of Sustainable Tourism and Entrepreneurship, 3(3), 195–215. https://doi.org/10.35912/joste.v3i3.1511


Download data is not yet available.
Issue & Section
  1. Adamchik, V. A., Hyclak, T. J., & Sedlak, P. (2022). Organizational hierarchical position, perception of unfair pay, and job satisfaction: evidence from large nation-wide surveys in Poland. Baltic Journal of Management, 17(5), 621-636.
  2. Afrin, S., Sehreen, F., Polas, M. R. H., & Sharin, R. (2020). Corporate Social Responsibility (CSR) practices of financial institution in Bangladesh: the case of United Commercial Bank. Journal of Sustainable Tourism and Entrepreneurship, 2(2), 69-82.
  3. Ainsworth, S., & Knox, A. (2022). “A bridge too far?” Ideas, employment relations and policy?making about the future of work. Industrial Relations: A Journal of Economy and Society, 61(1), 68-89.
  4. Allen, J. A., Sands, S. J., Mueller, S. L., Frear, K. A., Mudd, M., & Rogelberg, S. G. (2012). Employees' feelings about more meetings: An overt analysis and recommendations for improving meetings. Management Research Review, 35(5), 405-418.
  5. Atambo, W. N., & Momanyi, D. K. (2016). Effects of internal communication on employee performance: a case study of Kenya power and lighting company, South Nyanza Region, Kenya. Imperial Journal of Interdisciplinary Research (IJIR), 2(5), 328-340.
  6. Bao, C., & Nizam, I. (2015). The impact of motivation on employee performance in the electronics industry in China. International Journal of Accounting & Business Management, 3(2), 29-45.
  7. Benn, S., Teo, S. T., & Martin, A. (2015). Employee participation and engagement in working for the environment. Personnel Review, 44(4), 492-510.
  8. Bruun, A., Oostendorp, L., Bloch, S., White, N., Mitchinson, L., Sisk, A.-R., & Stone, P. (2022). Prognostic decision-making about imminent death within multidisciplinary teams: a scoping review. BMJ open, 12(4), e057194.
  9. Charles, J., Francis, F., & Zirra, C. (2021). Effect of employee involvement in decision-making and organization productivity. Archives of Business Research (ABR), 9(3), 28-34.
  10. Cherian, J., & Jacob, J. (2013). Impact of self efficacy on motivation and performance of employees.
  11. Cunningham, I., Baines, D., & Shields, J. (2017). “You’ve Just Cursed Us”: Precarity, austerity and worker’s participation in the non-profit social services. Relations industrielles, 72(2), 370-393.
  12. Dattaraju, A. (2020). Human Resources: Employees’ perspective of Employee Potential Utilization and Corporate Training. International Journal of Scientific and Research Publications (IJSRP), 10, 152-157.
  13. Dede, C. H. (2019). Employee participation in decision-making and organizational productivity: Case study of Cross River State Board of Internal Revenue, Calabar. IIARD International Journal of Economics and Business Management, 5(1), 84-93.
  14. Fakir, M. K. J., & Miah, M. R. (2021). Factors Influencing E-WOMs in Restaurant Business: Evidence from Bangladesh. Journal of Sustainable Tourism and Entrepreneurship, 3(1), 17-36.
  15. Femi, A. F. (2014). The impact of communication on workers’ performance in selected organisations in Lagos State, Nigeria. IOSR journal of humanities and social science, 19(8), 75-82.
  16. Hawlader, M. R., Rana, M. M., Kalam, A., & Polas, M. R. H. (2021). Consideration of workers’ opinion in the decision-making process in the RMG Sector: Evidence from Bangladesh. Journal of Sustainable Tourism and Entrepreneurship, 2(4), 267-282.
  17. Henryhand, C. J. (2009). The effect of employee recognition and employee engagement on job satisfaction and intent to leave in the public sector. Capella University.
  18. Hossain, M. S. (2019). Growth and contribution of Bangladeshi RMG sector: Quantitative and qualitative research perspectives. The Cost and Management, 47(4), 47-53.
  19. Hussain, S. T., Lei, S., Akram, T., Haider, M. J., Hussain, S. H., & Ali, M. (2018). Kurt Lewin's change model: A critical review of the role of leadership and employee involvement in organizational change. Journal of Innovation & Knowledge, 3(3), 123-127.
  20. Irawanto, D. W. (2015). Employee participation in decision-making: Evidence from a state-owned enterprise in Indonesia. Management-Journal of Contemporary Management Issues, 20(1), 159-172.
  21. Kim, E. J., & Park, S. (2022). Female managers' meaningful work and commitment: organizational contexts and generational differences. Baltic Journal of Management, 17(5), 637-653.
  22. Lazauskaite-Zabielske, J., Ziedelis, A., & Urbanaviciute, I. (2022). When working from home might come at a cost: the relationship between family boundary permeability, overwork climate and exhaustion. Baltic Journal of Management, 17(5), 705-721.
  23. Luthans, K. (2000). Recognition: A powerful, but often overlooked, leadership tool to improve employee performance. Journal of Leadership Studies, 7(1), 31-39.
  24. Magnus, M. (1981). Employee recognition: a key to motivation. The Personnel Journal, 60(2), 103-104, 106.
  25. Manzoor, Q.-A. (2012). Impact of employees motivation on organizational effectiveness. Business management and strategy, 3(1), 1-12.
  26. Marchington, M., & Wilkinson, A. (2005). Direct participation and involvement. Managing human resources: Personnel management in transition, 398-423.
  27. Masunah, J., Dyani, P. L., Gaffar, V., & Sari, M. (2021). Production of shadow puppet performances in building artistic entrepreneurship. Journal of Sustainable Tourism and Entrepreneurship, 3(2), 89-100.
  28. Mia, S., & Akter, M. (2019). Ready-made garments sector of Bangladesh: Its growth, contribution and challenges. Economics, 7(1), 17-26.
  29. Mohsen, A., & Sharif, O. (2020). Employee participation in decision-making and its effect on job satisfaction.
  30. Monyei, E. F., Okeke, P. A., & Nwosu, K. C. (2021). Strategic Agility: A prospect for sustainable performance of micro-businesses in South-Eastern Nigeria. Journal of Sustainable Tourism and Entrepreneurship, 2(3), 187-198.
  31. Muafi, Fachrunnisa, O., Siswanti, Y., El Qadri, Z. M., & Harjito, D. A. (2019). Empowering leadership and individual readiness to change: The role of people dimension and work method. Journal of the Knowledge Economy, 10, 1515-1535.
  32. Newstrom, J. W., & Davis, K. (2002). Organizational Behavior: Human Behavior at Work: McGraw-Hill/Irwin.
  33. Noah, Y. (2008). A study of worker participation in management decision-making within selected establishments in Lagos, Nigeria. Journal of Social Sciences, 17(1), 31-39.
  34. Nwosu, H. E., Okoh, M., & Goodluck, A. (2020). Employees’ participation in decision-making and employees’ productivity. International Journal of Business and Applied Social Science, 6(3), 63-76.
  35. Pahuja, H. (2015). WORKERS PARTICIPATION MANAGEMENT IN INDIA. International journal of science, technology & management, 4(1).
  36. Pervin, M. T., & Sarker, B. K. (2021). Benefits and challenges in adopting social media for SMEs: A case from Bangladesh. Journal of Sustainable Tourism and Entrepreneurship, 2(3), 171-185.
  37. Phipps, S. T., Prieto, L. C., & Ndinguri, E. N. (2013). Understanding the impact of employee involvement on organizational productivity: The moderating role of organizational commitment. Journal of Organizational Culture, Communications and Conflict, 17(2), 107.
  38. Polas, M. R. H., Tabash, M. I., Jahanshahi, A. A., & Schmitt, V. G. H. (2022). Ethical decision-making practices in SMEs: the role of risk acceptance and confidence level. International Journal of Business Governance and Ethics, 16(4), 437-462.
  39. Rosenberg, R. D., & Rosenstein, E. (1980). Participation and productivity: An empirical study. ILR Review, 33(3), 355-367.
  40. Rumi, M. H., Bala, S., Shah, A. M., Sayem, M. A., & Abedin, M. M. (2021). Future tradeoff under fourth industrial revolution in Bangladesh: a study on RMG sector. International Journal of Social, Political and Economic Research, 8(1), 198-215.
  41. Sikder, S., Rana, M. M., & Polas, M. R. H. (2021). Service Quality Dimensions (SERVQUAL) and Customer Satisfaction towards Motor Ride-Sharing Services: Evidence from Bangladesh. Annals of Management and Organization Research, 3(2), 97-113.
  42. Tetrick, L. E., & Haimann, C. R. (2014). Employee recognition. Workplace well-being: How to build psychologically healthy workplaces, 161-174.
  43. Tourani, A., & Rast, S. (2012). Effect of employees’ communication and participation on employees’ job satisfaction: An empirical study on airline companies in Iran. Paper presented at the 2012 2nd International Conference on Economics, Trade and Development.
  44. Vijayashree, P., & Chandran, M. (2018). Empirical Evidences for Effectiveness of Employee Participation in IT Companies. Indian Journal of Public Health Research & Development, 9(10).
  45. Wagner III, J. A. (1994). Participation's effects on performance and satisfaction: A reconsideration of research evidence. Academy of management review, 19(2), 312-330.
  46. Wainaina, L., Iravo, M., & Waititu, A. (2014). Effect of employee participation in decision-making on the organizational commitment amongst academic staff in the private and public universities in Kenya. International Journal of Advanced Research in Management and Social Sciences, 3(12), 131-142.
  47. Yadav, M., & Rangnekar, S. (2015). Supervisory support and organizational citizenship behavior: Mediating role of participation in decision-making and job satisfaction. Paper presented at the Evidence-Based HRM: A Global Forum for Empirical Scholarship.
  48. Zhong, X., Ren, L., & Wu, X. (2022). Founder domination, industry environment, and family firms' earnings management. Baltic Journal of Management, 17(5), 565-585.