The effect of demographic factors on employees’ performance: A case of an owner-manager manufacturing firm

https://doi.org/10.35912/ahrmr.v1i2.853
Published: Nov 23, 2021

Abstract:

Purpose: The goal of this study is to look into how demographic factors influence employee performance in an owner-manager manufacturing firm.

Research Methodology: The research was carried out in an owner-manager firm in Cape Coast, Ghana's central region. For data translation and analysis, a quantitative approach and a correlational study design were used, as well as a census sampling technique to sample 400 employees, an interview schedule, multiple linear regression, and the Statistical Package for Social Sciences (SPSS) 20.0 Versions.

Result: The findings show that age and education have an impact on employees’ performance. The findings also revealed that age and department have an impact on employee absenteeism. Again the result shows that age, education, and tenure respectively influences employees’ output. However, some demographic factors have no relationship with employees’ performance, absenteeism, or output.

Limitation: Time constraints, assumptions about the underlying theory, and the unwillingness of respondents to give out information were all limitations.

Contribution: SMEs owners and managers must not overlook these elements, as they have a variety of effects on employees’ performance, how they miss work, and output levels. It is thought that paying attention to an employee's age groups, level of education, the department they work in and what transpired there, and years of experience will go a long way in assisting them in performing to a satisfactory level and increasing their performance.

Keywords:
1. Demographic factors
2. Employees’ performance
3. Owner-manager SMEs
Authors:
Godson Kwame Amegayibor
School of Business, University of Cape Coast, Cape Coast, Ghana
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Amegayibor, G. K. (2021). The effect of demographic factors on employees’ performance: A case of an owner-manager manufacturing firm. Annals of Human Resource Management Research, 1(2), 127–143. https://doi.org/10.35912/ahrmr.v1i2.853
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Issue & Section
Vol. 1 No. 2 (2021): September
Articles
References

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  3. Adio, G. (2010). Demographic Variables and Self-efficacy as Factors Influencing Career Commitment of Librarians in Federal University Libraries in Nigeria. Ibadan: University of Ibadan.
  4. Ahuja, K. (2006). Personnel management. (3rded.). New Delhi. India: Kalyani Publishers.
  5. Akgeyik, T. (2014). Factors affecting employee absenteeism* (a study on a sample of textile workers). European Journal of Management, 14 (3), 69-76.
  6. Akintayo, D. I. (2010). Work-family conflict and organizational commitment among industrial workers in Nigeria. Journal of Psychology and Counseling, 2, 1-8.
  7. Al-Harthy, F.N. & Yusof, N.A., (2016), Impact of transformational leadership style on employee job performance: The mediating effect of training. International Journal of Science and Research, 5(6).499-503.
  8. Ali, H. & Davies, D. (2010). The effects of age, sex, and tenure on the job performance of rubber tappers. Journal of Occupational and Organizational Psychology, 76.
  9. Alier, A. C. (2015). Factors influencing absenteeism of health workers from the workplace in Juba Teaching Hospital, (unpublished Masters Dissertation) International Health Sciences University, Juba.
  10. Amos, T., Ristow, A., Ristow, L. (2004). Human Resource management. (2nd Edition). Juta: Cape Town.
  11. Anderson C. (2010). Presenting and evaluating qualitative research. Am J Pharm Educ. 74(8), 141.
  12. Andoh, P. K., Bosiakoh, A. & Afranie, S. (2012). Motivation and career aspirations of female students studying science at Achimota school in Accra, Ghana. Educational research and reviews 7(19), 401-409.
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  14. Azril, H., Shaffril, M. and Uli, J. (2010). Influence of socio-demographic factors on work performance among employees of government agriculture agencies in Malaysia. The Journal of International Social research. 3(10), 459-469.
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  19. Bohlander, G., Snell, S. & Sherman, A. (2001). Managing human resources. Mason: South-Western College Publishing.
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  21. Butler, S. S., Brennan-Ing, M., Wardamasky, S. & Ashley, A. (2014). determinants of longer job tenure among home care aides: what makes some stay on the job while others leave? Journal of Applied Gerontology, 33, 2, 164–88.
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  23. Collins, D., & Tisdell, C. (2002). Gender and differences in travel life cycles. Journal of Travel Research. 41(2), 133–143.
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  26. Delmar, F., Davidsson, P. & Gartner, W. B. (2003). Arriving at the high growth firm. Journal of Business Venturing, 18: 189-216.
  27. Eyupoglu, S. Z., & Saner, T. (2009). Job satisfaction: Does rank make a difference? African Journal of Business Management, 3(10), 609-615.
  28. Fernandez, J. (1993). Managing a Diverse Workforce. New York: Lexington Books
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  30. Ford, J. D. & Schellenberg, D. A. (1982). Conceptual issues of linkage in the assessment of organizational performance. Academy of Management Review, 7, 49-58.
  31. George, A. (2010). Demographic Variables and Self-efficacy as Factors Influencing Career Commitment of Librarians in Federal University Libraries in Nigeria. Ibadan: University of Ibadan.
  32. Gimenez, F. A. P. (2000). The benefit of a coherent strategy for innovation and corporate change: a study applying miles and snow’s model in the context of small firms. Strategy and Innovation in SMEs, 9(4), 235-244.
  33. Greenberg, J. (2004). Workplace Diversity: Benefits, Challenges, and Solutions. Alpha Measure, Inc. Retrieved from http://www.alphameasure.com.
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  36. Hasson, D. & Arnetz, B. B. (2005). Validation and findings comparing VAS. Vs Likert scales for psychosocial measurements. International Electronic Journal of Health Education, 8, 178-192.
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  40. Horacio, D. C. G. C., Djaha, A.S.D., Nursalam. (2019). The development of human resources in the University of Dili, Timor- Leste (A rector`s policy study). Annals of Management and Organization Research, 1(1), 1-7.
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