Investigating, identifying and evaluating organizational and infrastructural strategic factors affecting organizational management processes from the perspective of productivity management

https://doi.org/10.35912/amor.v1i4.526
Published: May 25, 2020

Abstract:

Purpose: The purpose of this present study is to investigate the impact of institutional and infrastructural factors on knowledge management processes from the perspective of Nonaka and Takeuchi with a case study of design offices of a product organization.

Research methodology: The research is applied and is a descriptive survey in terms of data collection. The statistical population of the design offices of a product organization consisted of 75 people and the statistical sample was estimated 63 people. The research tool was a researcher-made questionnaire with a reliability of 77%.

Results: The findings show that seven institutional and infrastructure factors affecting knowledge management processes were identified. Also prioritization by TOPSIS showed that organizational structure, culture and values, above average, can be deployed in the design office, and knowledge management policies and guidance are average, but information technology is below average.

Limitation: The results extend the understanding of the role of quality of work-life in organizational effectiveness. The research findings have implications for human resource managers.

Contribution: The results of the study help the human resource managers of organizations to identify the elements that affect the quality of work-life and help them in planning to increase organizational effectiveness by increasing employee satisfaction and motivation.

Keywords: Knowledge management, Institution, Infrastructure, Nonaka and Takeuchi

Keywords:
1. Knowledge management
2. Institution
3. Infrastructure
4. Nonaka and Takeuchi
Authors:
1 . Ali Mosayeb moradi
Faculty of Management and Industrial Engineering, Islamic Azad University, Karaj, Iran
2 . Neda Ahmad Khan Beigi
Faculty of Industrial Management and Engineering, Islamic Azad University, Qazvin, Iran
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How to Cite
Mosayeb moradi, A., & Beigi, N. A. K. (2020). Investigating, identifying and evaluating organizational and infrastructural strategic factors affecting organizational management processes from the perspective of productivity management. Annals of Management and Organization Research, 1(4), 285–305. https://doi.org/10.35912/amor.v1i4.526
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Vol. 1 No. 4: May
Articles
References

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  2. ?Akhavan, P., Jafari, M., & Akhtari, M. (2011). Exploration of knowledge acquisition techniques in tunnel industry: The case study of iran tunnel association. International journal of business and management, 6(8), 245-255.
  3. ?
  4. Allard, S., & Holsapple, C. W. (2002). Knowledge management as a key for e-business competitiveness: from the knowledge chain to KM Audits. Journal of Computer Information Systems, 42(5), 19-25.
  5. Argote, L. (2012). Organizational learning: Creating, retaining and transferring knowledge. Springer Science & Business Media.
  6. ?
  7. Astorga-Vargas, M. A., Flores-Rios, B. L., Licea-Sandoval, G., & Gonzalez-Navarro, F. F. (2017). Explicit and tacit knowledge conversion effects, in software engineering undergraduate students. Knowledge Management Research & Practice, 15(3), 336-345.
  8. ?
  9. Bigliardi, B., & Galati, F. (2013). Innovation trends in the food industry: The case of functional foods. Trends in Food Science & Technology, 31(2), 118-129.
  10. ?
  11. Commoner, B. (2020). The closing circle: nature, man, and technology. Courier Dover Publications.
  12. ?
  13. Dalkir, K. (2005). Knowledge management in theory & practice. Elsevier butterworth- heinemann.
  14. Dávideková, M., & Hvorecký, J. (2016). Collaboration tools for virtual teams in terms of the SECI model. Paper presented at the International Conference on Interactive Collaborative Learning.
  15. Dubé, L., Bourhis, A., Jacob, R., & Koohang, A. (2006). Towards a typology of virtual communities of practice. Interdisciplinary Journal of Information, Knowledge & Management, 1.
  16. Girard, J., & Girard, J. (2015). Defining knowledge management: Toward an applied compendium. Online Journal of Applied Knowledge Management, 3(1), 1-20.
  17. ?
  18. Gopta, B., Lyer, L. s. m et, al. (2010). Knowledge Management: practices and challenges. Industrial management & pata system, 100(1), 17-21.
  19. Hassanali, A., Giberti, F., Cuny, J., Kühne, T. D., & Parrinello, M. (2013). Proton transfer through the water gossamer. Proceedings of the National Academy of Sciences, 110(34), 13723-13728.
  20. ?
  21. Hoffman. , Hoelscher, m. L., sheriff-k.(2005). Social capital, Knowledge Management and sustained a superior performance. Journal of Knowledge Management, 9(3).93-100.
  22. Holsapple, C. W., & Joshi, K. D. (2000). An investigation of factors that influence the management of knowledge in organizations. The Journal of Strategic Information Systems, 9(2-3), 235-261.
  23. ?
  24. Holsapple, M. P., West, L. J., & Landreth, K. S. (2003). Species comparison of anatomical and functional immune system development. Birth Defects Research Part B: Developmental and Reproductive Toxicology, 68(4), 321-334.
  25. ?
  26. Hwang, C. L., Yoon, K. (1981). Multiple attributes decision making methods and applications. Heidelberg: Springer.
  27. Intezari, A., Taskin, N., & Pauleen, D. J. (2017). Looking beyond knowledge sharing: an integrative approach to knowledge management culture. Journal of Knowledge Management.
  28. ??
  29. Jafari, M., Fesharaki, M. N., & Akhavan, P. (2007). Establishing an integrated KM system in Iran aerospace industries organization. Journal of knowledge management, 11(1), 127-142.
  30. Keenan, J. M., Hill, T., & Gumber, A. (2018). Climate gentrification: from theory to empiricism in Miami-Dade County, Florida. Environmental Research Letters, 13(5), 054001.
  31. ?
  32. Keenan, J. M., Hill, T., & Gumber, A. (2018). Climate gentrification: from theory to empiricism in Miami-Dade County, Florida. Environmental Research Letters, 13(5), 054001.
  33. Last, C. (2017). Big historical foundations for deep future speculations: cosmic evolution, atechnogenesis, and technocultural civilization. Foundations of Science, 22(1), 39-124.
  34. ?
  35. Lewrick, M., Link, P., & Leifer, L. (2018). The design thinking playbook: Mindful digital transformation of teams, products, services, businesses and ecosystems. John Wiley & Sons.
  36. ?
  37. Martenson. M. (2000). A critical review of knowledge management as a management toll. Journal of Knowledge Management, 4(3),214.
  38. Meyer, Bertolt. Sugiyama, Kozo. (2007). The concept of knowledge in KM: a dimensional model. Journal of Knowledge Management. VII(NI), 17-35,
  39. Milakovich, M. E. (2012). Digital governance: New technologies for improving public service and participation. Routledge.
  40. Mohamed, M., Stankosky, M., & Murray, A. (2006). Knowledge management and information technology: can they work in perfect harmony?. Journal of knowledge management.
  41. ?
  42. Nonaka, I., & Konno, N. (1998). The concept of “Ba”: Building a foundation for knowledge creation. California management review, 40(3), 40-54.
  43. Nonaka, L., Takeuchi, H., & Umemoto, K. (1996). A theory of organizational knowledge creation. International Journal of Technology Management, 11(7-8), 833-845.
  44. ?
  45. Powell, B. J., Waltz, T. J., Chinman, M. J., Damschroder, L. J., Smith, J. L., Matthieu, M. M., ... & Kirchner, J. E. (2015). A refined compilation of implementation strategies: results from the Expert Recommendations for Implementing Change (ERIC) project. Implementation Science, 10(1), 1-14.
  46. ?
  47. Probst, G., Raub, S., & Romhardt, K. (2003). Bausteine des Wissensmanagements. In Wissen managen (pp. 25-33). Gabler Verlag.
  48. ?
  49. Sánchez, N. F. (2013). Trastornos de conducta y redes sociales en Internet. Salud mental, 36(6), 521-527.
  50. ?
  51. Shannon, C. E. (1993). Claude elwood shannon: Collected papers. IEEE press.
  52. ?
  53. Siliv, Richard. Cuganesan, Suresh. (2006). Investigative the Management of Knowledge for competitive advantage. Journal of Intelligence Capital. 7(3), 306-323.
  54. Sugurmaran., & Bose. (2003). Application of knowledge management techniques in customer relationship management. Journal of Knowledge and Process Management, 10(1), 3-17.
  55. Verhagen, E., Deléglise, S., Weis, S., Schliesser, A., & Kippenberg, T. J. (2012). Quantum-coherent coupling of a mechanical oscillator to an optical cavity mode. Nature, 482(7383), 63-67.?
  56. Wiig, K. M. (1997). Knowledge management: an introduction and perspective. Journal of knowledge Management.?
  57. Williams, R. L., & Bukowitz, W. R. (2001). The yin and yang of intellectual capital management: The impact of ownership on realizing value from intellectual capital. Journal of Intellectual Capital.