Sharia hotel preferences among tourists in Bogor City: Factors and insights
Abstract:
Purpose: The objective of this study is to examine the factors influencing consumer demand for Sharia hotel services in Bogor City and their characteristics to provide invaluable guidance for related parties.
Research Methodology: This study employs descriptive and multiple regression analyses using data collected from Sharia hotel consumers in Bogor City using a convenience sampling technique with 59 samples.
Results: The results show that consumers of Sharia hotels in Bogor City use conventional hotel services more often than Sharia hotels. The factors influencing tourists’ use of Sharia hotel services in Bogor City are the relative prices of Sharia hotels to conventional hotels, knowledge, religiosity, service quality, and facilities owned by Sharia hotels.
Limitations: The study is geographically confined to three specific Sharia hotels in Bogor City: Sahira Hotel, Sahira Butik Hotel Bogor, and Sahira Butik Hotel Pakuan, which may not be representative of sharia hotels in other regions.
Contributions: Offers insights into consumer behavior in Bogor City's Sharia hotel sector, aiding future business and policy decisions in halal tourism.
Downloads

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
- Alandri, S. K., & Verinita, V. (2019). Sharia hotel concept and customer value effect on customer satisfaction. Integrated Journal of Business and Economics, 3(2), 207-219.
- Albattat, A., Ahmad Pitra, J., Mahendran, N., & Azmi, A. (2018). The impact of service quality on Muslim customers in Shariah compliant hotel. Journal of Tourism, Hospitality and Environment Management, 3(8), 1-14.
- Arpaci, Ö., & Batman, O. (2015). Specifying the relationship among perceived service quality, customer loyalty and customer value of the halal hotels in high season. Turar Turizm ve Ara?t?rma Dergisi, 4(1), 29-45.
- Azar, O. H. (2011). Do people think about absolute or relative price differences when choosing between substitute goods? Journal of Economic Psychology, 32(3), 450-457.
- Bappenas. (2019). Masterplan Ekonomi Syariah Indonesia Resmi Diluncurkan. Retrieved from https://www.bappenas.go.id/index.php/berita/masterplan-ekonomi-syariah-indonesia-resmi-diluncurkan
- Basri, Y. Z., & Kurniawati, F. (2019). Effect of Religiosity and Halal Awareness on Purchase Intention Moderated by Halal Certi?cation. KnE Social Sciences, 592–607-592–607.
- BPS. (2020a). Statistik Hotel dan Akomodasi Lainnya di Indonesia 2019. Retrieved from https://www.bps.go.id/publication/2020/07/03/4206448bd185bf883b73d414/statistik-hotel-dan-akomodasi-lainnya-di-indonesia-2019.html
- BPS. (2020b). Tingkat Penghunian Kamar Hotel Provinsi Jawa Barat 2019. Retrieved from https://jabar.bps.go.id/publication/2020/10/20/0d12e6debbde89d2c593c022/tingkat-penghunian-kamar-hotel-provinsi-jawa-barat-2019.html
- Browning, E. K., & Zupan, M. A. (2020). Microeconomics: Theory and applications: John Wiley & Sons.
- Calderwood, L. U., & Soshkin, M. (2019). The Travel & Tourism Competitiveness Report 2019. Retrieved from https://www.weforum.org/reports/the-travel-tourism-competitiveness-report-2019/
- Cohen, J. (1988). Statistical power analysis.
- COMCEC. (2016). Muslim Friendly Tourism: Developing and Marketing MFT Products and Services In the OIC Member Countries. Retrieved from https://www.comcec.org/wp-content/uploads/2021/07/8-TUR-AR.pdf
- CrescentRating. (2012). Global Muslim Lifestyle Travel Market 2012: Landscape & Consumer Needs Study For Airlines, Destinations & Hotels/Resorts. Retrieved from http://imaratconsultants.com/wp-content/uploads/2012/10/DS_CR_TravelReport_ExeSumy_r3.2.pdf
- Delener, N. (1990). The effects of religious factors on perceived risk in durable goods purchase decisions. Journal of consumer marketing, 7(3), 27-38.
- Depkes. (2009). Klasifikasi umur menurut kategori. Jakarta: Ditjen Yankes.
- Disparbud. (2019). Data Hotel di Kota Bogor. Retrieved from https://disparbud.kotabogor.go.id/index.php/docs/index/868#
- Djunaid, I. S. (2018). Analisa Bauran Pemasaran (Marketing mix) Jasa Penginapan Berbasis Syariah Di Hotel Sofyan Inn Srigunting Bogor. Journal FAME: Journal Food and Beverage, Product and Services, Accomodation Industry, Entertainment Services, 1(1).
- El-Gohary, H. (2016). Halal tourism, is it really Halal? Tourism Management Perspectives, 19, 124-130.
- Frank, R. H. (2008). Microeconomics and Behavior: McGraw-Hill Companies.
- Friedman, M. (2007). Price theory: Transaction Publishers.
- GMTI. (2019). GLOBAL MUSLIM TRAVEL INDEX 2019. Retrieved from https://www.crescentrating.com/reports/global-muslim-travel-index-2019.html
- Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. (2010). Multivariate data analysis (7th edition). Harlow: Pearson Education Limited.
- Halim, R. A., Marzuki, S. Z. S., Hilmi, Z. A. G., Ali, R., & Ishak, M. (2015). Measurement of Shariah compliant hotel selection factors using importance-performance analysis. Journal of Global Business and Social Entrepreneurship, 1(2), 82-87.
- Haque, A., Chowdhury, N., Yasmin, F., & Tarofder, A. (2018). Factors Impacting Purchase Intention toward Shariah Compliant Hotels An Empirical Investigation on Muslim Consumers’ Hotel Patronizing Behaviour.
- Idris, J., & Razali, A. R. M. (2016). A STUDY OF CONSUMER BEHAVIOUR TOWARDS ISLAMIC HOTEL: ASSESSING ON KNOWLEDGE AND RELIGIOSITY. Paper presented at the Proceeding of the 2nd International Conference on Economics & Banking 2016.
- IMTI. (2019). INDONESIA MUSLIM TRAVEL INDEX 2019. Retrieved from https://www.crescentrating.com/reports/indonesia-muslim-travel-index-2019.html
- Jayanti, W. A., & Iriani, S. S. (2020). What Attracts Guest to Stay? Brand Identity, Religiosity, and Reference Group towards Decision to Choose Sharia Hotel. al-Uqud: Journal of Islamic Economics, 4(1), 32-47.
- Kemenparekraf. (2018). KAJIAN DAMPAK SEKTOR PARIWISATA TERHADAP PEREKONOMIAN INDONESIA. Retrieved from https://www.kemenparekraf.go.id/penelitian/KAJIAN-DAMPAK-SEKTOR-PARIWISATA-TERHADAP-PEREKONOMIAN-INDONESIA
- Khoiriati, S. D., Krisnajaya, I., & Dinarto, D. (2018). Debating halal tourism between values and branding: a case study of Lombok, Indonesia. KnE Social Sciences, 494–515-494–515.
- Lewis, C., & Booms, B. (1983). The Marketing Aspects of Service Quality Emerging Perspectives in Service Marketing (Berry, L.L., Shostack, G. and Upah, G. ed., pp. 99-107): American Marketing Association.
- Mankiw, N. G. (2018). Principles of Microeconomics 8th ed: Cengage Learning.
- Medias, F. (2018). Ekonomi Mikro Islam: Islamic Microeconomics: Unimma Press.
- Mokhlis, S. (2009). Relevancy and measurement of religiosity in consumer behavior research. International Business Research, 2(3), 75-84.
- Moordiningsih, D. (2015). Islamophobia Dan Strategi Mengatasinya. Buletin Psikologi, 12(2).
- Mujahidin, M. (2018). Sharia hotels in Indonesia: Concept and potential analysis.
- Muljawan, D., Suseno, P., Purwanta, W., Husman, J. A., Yumanita, D., Nurdin B., M., . . . Dewi, S. P. (2020). Buku Pengayaan Pembelajaran Ekonomi Syariah untuk Sekolah Menengah Atas Kelas X: Bank Indonesia.
- Nicholson, W., & Snyder, C. M. (2012). Microeconomic theory: Basic principles and extensions: Cengage Learning.
- Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1985). A conceptual model of service quality and its implications for future research. Journal of marketing, 49(4), 41-50.
- Pramono, A., & Nopritama, M. (2020). Pengembangan Karir Dan Motivasi Kerja Serta Implikasinya Terhadap Kinerja Pegawai (Studi Kasus pada Dinas Tenaga Kerja dan Transmigrasi Kabupaten Way Kanan). Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 4(2), 42-87.
- Pramono, A., & Pratama, R. R. G. P. (2020). Pengaruh Kompetensi Pegawai dan Komitmen Organisasi Terhadap Kinerja Pegawai pada Dinas Perindustrian dan Perdagangan Kabupaten Pesawaran. Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 4(2), 1-13.
- Samori, Z., & Sabtu, N. (2014). Developing halal standard for Malaysian hotel industry: An exploratory study. Procedia-Social and Behavioral Sciences, 121, 144-157.
- Shaharuddin, N. A., Kassim, S., Yusof, A. M., Bakar, N., & Talib, N. (2018). The customer’s perception towards shariah-compliant hotel in Malaysia. International Journal of Academic Research in Business and Social Sciences, 8(15), 109-130.
- Sobari, N., Usman, H., & Wathani, M. Z. (2017). The influence of Sharia compliance and marketing mix on satisfaction and intention of Muslim tourist to revisit Sharia hotel. Paper presented at the International Conference on Business and Management Research (ICBMR 2017).
- Trust, R. (1997). Islamophobia: A challenge for us all: Runnymede Trust.
- Vitell, S. J., Paolillo, J. G., & Singh, J. J. (2005). Religiosity and consumer ethics. Journal of Business Ethics, 57, 175-181.
- Widyarini, W., & Kartini, F. (2014). Variabel Yang Mempengaruhi Keputusan Pemilihan Hotel Syariah. Ekbisi, 9(1).
- Yahya, Y., & Hendri, H. (2021). Analisis Pengaruh Disiplin Kerja Dan Motivasi Kerja Terhadap Kinerja Pegawai Pada Dinas Pengendalian Penduduk Dan Keluarga Berencana Kabupaten Pesawaran Di Masa Pandemi Covid-19. Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis, 5(2).
- Yuswohady, Y. (2014). Marketing to the Middle Class Moslem.
- Zafir, M. N. (2015). Establishing Shariah-compliance hotel characteristics from a Muslim needs perspective. Theory and Practice in Hospitality and Tourism Research, 1-6.