Developing organizational resilience with the mediating role of leader – Member exchange
Abstract:
Purpose: The purpose of this research is to investigate the effect of social capital and organizational flexibility toward organizational resilience, with the mediating role of leader – member exchange (LMX) in higher education institutions in Salatiga, Central Java, Indonesia.
Research methodology: This research will be conducted in Salatiga by taking a total number of lecturers at three higher education organizations in Salatiga, the samples were taken 245 lecturers and educational personnel. This study used purposive_sampling as a sampling technique, and the analysis instrument is path_analysis with Partial Least Square (PLS) using SmartPLS.
Results: The direct effect indicates that social capital and organizational flexibility positively influence organizational resilience, and LMX mediates the relation between_social_capital_and_organizational flexibility towards organizational resilience_in higher education institutions in Salatiga.
Limitations: The limitation of this study, is that this study only took lecturers and educational personnel as research samples, while to determine organizational resilience, it required the involvement of all organizational components, besides that the exogenous variables selected were limited to individual and organizational variables.
Contribution: The results of this study contribute to the field of management, especially human resource management, specifically this research provides input to increase organizational resilience through the development and the activity to manage social_capital_and_organizational flexibility, involving the role of leader-member in the organization.
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Alliger, G. M., Cerasoli, C. P., Tannenbaum, S. I., & Vessey, W. B. (2015). Team resilience: How teams flourish under pressure. Organizational Dynamics, 39(3), 1–9. https://doi.org/10.1016/j.orgdyn.2015.05.003
Anning-Dorson, T. (2021). Organizational culture and leadership as antecedents to organizational flexibility: implications for SME competitiveness. Journal of Entrepreneurship in Emerging Economies. https://doi.org/10.1108/JEEE-08-2020-0288
Carvalho, A. O. de, Ribeiro, I., Cirani, C. B. S., & Cintra, R. F. (2016). Organizational resilience: a comparative study between innovative and non-innovative companies based on the financial performance analysis. International Journal of Innovation. https://doi.org/10.5585/iji.v4i1.73
Castellion, G., & Markham, S. K. (2013). Perspective: New product failure rates: Influence of Argumentum ad populum and self-interest. In Journal of Product Innovation Management. https://doi.org/10.1111/j.1540-5885.2012.01009.x
Chan, A. T. L., Ngai, E. W. T., & Moon, K. K. L. (2017). The effects of strategic and manufacturing flexibilities and supply chain agility on firm performance in the fashion industry. European Journal of Operational Research. https://doi.org/10.1016/j.ejor.2016.11.006
Chin, W. W., & Dibbern, J. (2010). An Introduction to a Permutation Based Procedure for Multi-Group PLS Analysis: Results of Tests of Differences on Simulated Data and a Cross Cultural Analysis of the Sourcing of Information System Services Between Germany and the USA. In Handbook of Partial Least Squares. https://doi.org/10.1007/978-3-540-32827-8_8
Cooper, C. L., Flint-Taylor, J., & Pearn, M. (2013). Resilience-Building. In Building Resilience for Success. https://doi.org/10.1057/9781137367839.0014
Coutu, D. L. (2002). How resilience works. In Harvard Business Review.
Cunha, A. M., Marques, C. S., & Santos, G. (2022). Organizational and Personal Factors That Boost Innovation: The Case of Nurses during COVID-19 Pandemic Based on Job Demands-Resources Model. Sustainability (Switzerland), 14(1), 1–24. https://doi.org/10.3390/su14010458
Cuvelier, L., & Falzon, P. (2016). Resilience As Resource-based Design Of Anticipated Situations. In Proceedings of the fourth Resilience Engineering Symposium. https://doi.org/10.4000/books.pressesmines.982
De Jong, J., & Den Hartog, D. (2010). Measuring innovative work behaviour. Creativity and Innovation Management, 19(1), 23–36. https://doi.org/10.1111/j.1467-8691.2010.00547.x
Erdogan, B., & Bauer, T. N. (2010). Differentiated Leader-Member Exchanges: The Buffering Role of Justice Climate. Journal of Applied Psychology. https://doi.org/10.1037/a0020578
Flores, M. A. (2018). Teacher resilience in adverse contexts: Issues of professionalism and professional identity. In Resilience in Education: Concepts, Contexts and Connections. https://doi.org/10.1007/978-3-319-76690-4_10
Gilbert, C., Eyring, M., & Foster, R. N. (2012). Two Routes to Resilience: Rebuild your core while you reinvent your business model. Harvard Business Review.
Gray, J., Kruse, S., & Tarter, C. J. (2016). Enabling school structures, collegial trust and academic emphasis: Antecedents of professional learning communities. Educational Management Administration and Leadership. https://doi.org/10.1177/1741143215574505
Gu, Q. (2018). (Re)conceptualising teacher resilience: A social-ecological approach to understanding teachers’ professional worlds. In Resilience in Education: Concepts, Contexts and Connections. https://doi.org/10.1007/978-3-319-76690-4_2
Gunasekaran, A., Rai, B. K., & Griffin, M. (2011). Resilience and competitiveness of small and medium size enterprises: An empirical research. International Journal of Production Research. https://doi.org/10.1080/00207543.2011.563831
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2017). Multivariate Data Analysis: Seventh Edition. In Prentice Hall.
Hollnagel, E. (2011). Prologue: The scope of resilience engineering. In Resilience Engineering in Practice: A Guidebook.
Hubers, M. D., Moolenaar, N. M., Schildkamp, K., Daly, A. J., Handelzalts, A., & Pieters, J. M. (2018). Share and succeed: the development of knowledge sharing and brokerage in data teams’ network structures. Research Papers in Education. https://doi.org/10.1080/02671522.2017.1286682
K Krishnan, S., Bopaiah, S., Bajaj, D., & Prasad, R. (2012). Organization, Generations and Communication - Infosys Experience. NHRD Network Journal. https://doi.org/10.1177/0974173920120414
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King, D. D., Newman, A., & Luthans, F. (2016). Not if, but when we need resilience in the workplace. Journal of Organizational Behavior. https://doi.org/10.1002/job.2063
Kooli, C. (2019). Governing and managing higher education institutions: The quality audit contributions. Evaluation and Program Planning. https://doi.org/10.1016/j.evalprogplan.2019.101713
Kooli, C. (2021). COVID-19?: Challenges and opportunities. Aviccena, 2021(1), 4–6.
Lengnick-Hall, C. A., Beck, T. E., & Lengnick-Hall, M. L. (2011). Developing a capacity for organizational resilience through strategic human resource management. Human Resource Management Review. https://doi.org/10.1016/j.hrmr.2010.07.001
Linnenluecke, M. K. (2017). Resilience in Business and Management Research: A Review of Influential Publications and a Research Agenda. International Journal of Management Reviews. https://doi.org/10.1111/ijmr.12076
Martin, R., Thomas, G., Legood, A., & Dello Russo, S. (2018). Leader–member exchange (LMX) differentiation and work outcomes: Conceptual clarification and critical review. In Journal of Organizational Behavior. https://doi.org/10.1002/job.2202
Messabia, N., Beauvoir, E., & Kooli, C. (2022a). Governance and Management of a Savings and Credit Cooperative: The Successful Example of a Haitian SACCO. Vision. https://doi.org/10.1177/09722629221074130
Messabia, N., Beauvoir, E., & Kooli, C. (2022b). Haitian Cooperative of Savings and Credits: Social and Community Dimensions of Success. Lecture Notes in Networks and Systems. https://doi.org/10.1007/978-3-030-93464-4_4
Nahum-Shani, I., & Somech, A. (2011). Leadership, OCB and individual differences: Idiocentrism and allocentrism as moderators of the relationship between transformational and transactional leadership and OCB. Leadership Quarterly. https://doi.org/10.1016/j.leaqua.2011.02.010
Oeij, P., Dhondt, S., Gaspersz, J., & Vuuren, T. van. (2017). Innovation Resilience Behavior and Critical Incidents. Project Management Journal.
Ponis, S. T., & Koronis, E. (2012). Supply chain resilience: Definition of concept and its formative elements. Journal of Applied Business Research. https://doi.org/10.19030/jabr.v28i5.7234
Ponomarov, S. Y., & Holcomb, M. C. (2009). Understanding the concept of supply chain resilience. The International Journal of Logistics Management. https://doi.org/10.1108/09574090910954873
Putnam, R. D. (2001). Reviewed Work: Bowling Alone: The Collapse and Revival of American Community. In Contemporary Sociology. https://doi.org/10.1145/358916.361990
Reinmoeller, P., & Van Baardwijk, N. (2005). The link between diversity and resilience. In MIT Sloan Management Review.
Sabbaghi, N., Sheffi, Y., & Tsitsiklis, J. N. (2014). Allocational flexibility in constrained supply chains. International Journal of Production Economics. https://doi.org/10.1016/j.ijpe.2014.01.014
Schuh, S. C., Zhang, X. A., Morgeson, F. P., Tian, P., & van Dick, R. (2018). Are you really doing good things in your boss’s eyes? Interactive effects of employee innovative work behavior and leader–member exchange on supervisory performance ratings. Human Resource Management. https://doi.org/10.1002/hrm.21851
Scott, S. G., & Bruce, R. A. (2018). Determinants of Innovative Behavior: A Path Model of Individual Innovation in the Workplace. Academy of Management Journal. https://doi.org/10.5465/256701
Sheffi, Y., & Rice, J. B. (2005). A supply chain view of the resilient enterprise. In MIT Sloan Management Review.
Shore, L. M., Randel, A. E., Chung, B. G., Dean, M. A., Ehrhart, K. H., & Singh, G. (2011). Inclusion and diversity in work groups: A review and model for future research. In Journal of Management. https://doi.org/10.1177/0149206310385943
Siciliano, M. D., Moolenaar, N. M., Daly, A. J., & Liou, Y. H. (2017). A Cognitive Perspective on Policy Implementation: Reform Beliefs, Sensemaking, and Social Networks. Public Administration Review. https://doi.org/10.1111/puar.12797
Sutherland, I. E. (2017). Learning and growing: trust, leadership, and response to crisis. Journal of Educational Administration. https://doi.org/10.1108/JEA-10-2015-0097
Teixeira, E. de O., & Werther, W. B. (2013). Resilience: Continuous renewal of competitive advantages. Business Horizons. https://doi.org/10.1016/j.bushor.2013.01.009
Tierney, K., & Bruneau, M. (2007). Conceptualizing and measuring resilience: A key to disaster loss reduction. In TR News.
Wu, J. H., Hoy, W. K., & Tarter, C. J. (2013). Enabling school structure, collective responsibility, and a culture of academic optimism: Toward a robust model of school performance in Taiwan. Journal of Educational Administration. https://doi.org/10.1108/09578231311304698
Xiao, L., & Cao, H. (2017). Organizational Resilience: The Theoretical Model and Research Implication. ITM Web of Conferences. https://doi.org/10.1051/itmconf/20171204021
- Alliger, G. M., Cerasoli, C. P., Tannenbaum, S. I., & Vessey, W. B. (2015). Team resilience: How teams flourish under pressure. Organizational Dynamics, 39(3), 1–9. https://doi.org/10.1016/j.orgdyn.2015.05.003
- Anning-Dorson, T. (2021). Organizational culture and leadership as antecedents to organizational flexibility: implications for SME competitiveness. Journal of Entrepreneurship in Emerging Economies. https://doi.org/10.1108/JEEE-08-2020-0288
- Carvalho, A. O. de, Ribeiro, I., Cirani, C. B. S., & Cintra, R. F. (2016). Organizational resilience: a comparative study between innovative and non-innovative companies based on the financial performance analysis. International Journal of Innovation. https://doi.org/10.5585/iji.v4i1.73
- Castellion, G., & Markham, S. K. (2013). Perspective: New product failure rates: Influence of Argumentum ad populum and self-interest. In Journal of Product Innovation Management. https://doi.org/10.1111/j.1540-5885.2012.01009.x
- Chan, A. T. L., Ngai, E. W. T., & Moon, K. K. L. (2017). The effects of strategic and manufacturing flexibilities and supply chain agility on firm performance in the fashion industry. European Journal of Operational Research. https://doi.org/10.1016/j.ejor.2016.11.006
- Chin, W. W., & Dibbern, J. (2010). An Introduction to a Permutation Based Procedure for Multi-Group PLS Analysis: Results of Tests of Differences on Simulated Data and a Cross Cultural Analysis of the Sourcing of Information System Services Between Germany and the USA. In Handbook of Partial Least Squares. https://doi.org/10.1007/978-3-540-32827-8_8
- Cooper, C. L., Flint-Taylor, J., & Pearn, M. (2013). Resilience-Building. In Building Resilience for Success. https://doi.org/10.1057/9781137367839.0014
- Coutu, D. L. (2002). How resilience works. In Harvard Business Review.
- Cunha, A. M., Marques, C. S., & Santos, G. (2022). Organizational and Personal Factors That Boost Innovation: The Case of Nurses during COVID-19 Pandemic Based on Job Demands-Resources Model. Sustainability (Switzerland), 14(1), 1–24. https://doi.org/10.3390/su14010458
- Cuvelier, L., & Falzon, P. (2016). Resilience As Resource-based Design Of Anticipated Situations. In Proceedings of the fourth Resilience Engineering Symposium. https://doi.org/10.4000/books.pressesmines.982
- De Jong, J., & Den Hartog, D. (2010). Measuring innovative work behaviour. Creativity and Innovation Management, 19(1), 23–36. https://doi.org/10.1111/j.1467-8691.2010.00547.x
- Erdogan, B., & Bauer, T. N. (2010). Differentiated Leader-Member Exchanges: The Buffering Role of Justice Climate. Journal of Applied Psychology. https://doi.org/10.1037/a0020578
- Flores, M. A. (2018). Teacher resilience in adverse contexts: Issues of professionalism and professional identity. In Resilience in Education: Concepts, Contexts and Connections. https://doi.org/10.1007/978-3-319-76690-4_10
- Gilbert, C., Eyring, M., & Foster, R. N. (2012). Two Routes to Resilience: Rebuild your core while you reinvent your business model. Harvard Business Review.
- Gray, J., Kruse, S., & Tarter, C. J. (2016). Enabling school structures, collegial trust and academic emphasis: Antecedents of professional learning communities. Educational Management Administration and Leadership. https://doi.org/10.1177/1741143215574505
- Gu, Q. (2018). (Re)conceptualising teacher resilience: A social-ecological approach to understanding teachers’ professional worlds. In Resilience in Education: Concepts, Contexts and Connections. https://doi.org/10.1007/978-3-319-76690-4_2
- Gunasekaran, A., Rai, B. K., & Griffin, M. (2011). Resilience and competitiveness of small and medium size enterprises: An empirical research. International Journal of Production Research. https://doi.org/10.1080/00207543.2011.563831
- Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2017). Multivariate Data Analysis: Seventh Edition. In Prentice Hall.
- Hollnagel, E. (2011). Prologue: The scope of resilience engineering. In Resilience Engineering in Practice: A Guidebook.
- Hubers, M. D., Moolenaar, N. M., Schildkamp, K., Daly, A. J., Handelzalts, A., & Pieters, J. M. (2018). Share and succeed: the development of knowledge sharing and brokerage in data teams’ network structures. Research Papers in Education. https://doi.org/10.1080/02671522.2017.1286682
- K Krishnan, S., Bopaiah, S., Bajaj, D., & Prasad, R. (2012). Organization, Generations and Communication - Infosys Experience. NHRD Network Journal. https://doi.org/10.1177/0974173920120414
- Kantur, D. (2015). Measuring Organizational Resilience: A Scale Development. Pressacademia. https://doi.org/10.17261/pressacademia.2015313066
- King, D. D., Newman, A., & Luthans, F. (2016). Not if, but when we need resilience in the workplace. Journal of Organizational Behavior. https://doi.org/10.1002/job.2063
- Kooli, C. (2019). Governing and managing higher education institutions: The quality audit contributions. Evaluation and Program Planning. https://doi.org/10.1016/j.evalprogplan.2019.101713
- Kooli, C. (2021). COVID-19?: Challenges and opportunities. Aviccena, 2021(1), 4–6.
- Lengnick-Hall, C. A., Beck, T. E., & Lengnick-Hall, M. L. (2011). Developing a capacity for organizational resilience through strategic human resource management. Human Resource Management Review. https://doi.org/10.1016/j.hrmr.2010.07.001
- Linnenluecke, M. K. (2017). Resilience in Business and Management Research: A Review of Influential Publications and a Research Agenda. International Journal of Management Reviews. https://doi.org/10.1111/ijmr.12076
- Martin, R., Thomas, G., Legood, A., & Dello Russo, S. (2018). Leader–member exchange (LMX) differentiation and work outcomes: Conceptual clarification and critical review. In Journal of Organizational Behavior. https://doi.org/10.1002/job.2202
- Messabia, N., Beauvoir, E., & Kooli, C. (2022a). Governance and Management of a Savings and Credit Cooperative: The Successful Example of a Haitian SACCO. Vision. https://doi.org/10.1177/09722629221074130
- Messabia, N., Beauvoir, E., & Kooli, C. (2022b). Haitian Cooperative of Savings and Credits: Social and Community Dimensions of Success. Lecture Notes in Networks and Systems. https://doi.org/10.1007/978-3-030-93464-4_4
- Nahum-Shani, I., & Somech, A. (2011). Leadership, OCB and individual differences: Idiocentrism and allocentrism as moderators of the relationship between transformational and transactional leadership and OCB. Leadership Quarterly. https://doi.org/10.1016/j.leaqua.2011.02.010
- Oeij, P., Dhondt, S., Gaspersz, J., & Vuuren, T. van. (2017). Innovation Resilience Behavior and Critical Incidents. Project Management Journal.
- Ponis, S. T., & Koronis, E. (2012). Supply chain resilience: Definition of concept and its formative elements. Journal of Applied Business Research. https://doi.org/10.19030/jabr.v28i5.7234
- Ponomarov, S. Y., & Holcomb, M. C. (2009). Understanding the concept of supply chain resilience. The International Journal of Logistics Management. https://doi.org/10.1108/09574090910954873
- Putnam, R. D. (2001). Reviewed Work: Bowling Alone: The Collapse and Revival of American Community. In Contemporary Sociology. https://doi.org/10.1145/358916.361990
- Reinmoeller, P., & Van Baardwijk, N. (2005). The link between diversity and resilience. In MIT Sloan Management Review.
- Sabbaghi, N., Sheffi, Y., & Tsitsiklis, J. N. (2014). Allocational flexibility in constrained supply chains. International Journal of Production Economics. https://doi.org/10.1016/j.ijpe.2014.01.014
- Schuh, S. C., Zhang, X. A., Morgeson, F. P., Tian, P., & van Dick, R. (2018). Are you really doing good things in your boss’s eyes? Interactive effects of employee innovative work behavior and leader–member exchange on supervisory performance ratings. Human Resource Management. https://doi.org/10.1002/hrm.21851
- Scott, S. G., & Bruce, R. A. (2018). Determinants of Innovative Behavior: A Path Model of Individual Innovation in the Workplace. Academy of Management Journal. https://doi.org/10.5465/256701
- Sheffi, Y., & Rice, J. B. (2005). A supply chain view of the resilient enterprise. In MIT Sloan Management Review.
- Shore, L. M., Randel, A. E., Chung, B. G., Dean, M. A., Ehrhart, K. H., & Singh, G. (2011). Inclusion and diversity in work groups: A review and model for future research. In Journal of Management. https://doi.org/10.1177/0149206310385943
- Siciliano, M. D., Moolenaar, N. M., Daly, A. J., & Liou, Y. H. (2017). A Cognitive Perspective on Policy Implementation: Reform Beliefs, Sensemaking, and Social Networks. Public Administration Review. https://doi.org/10.1111/puar.12797
- Sutherland, I. E. (2017). Learning and growing: trust, leadership, and response to crisis. Journal of Educational Administration. https://doi.org/10.1108/JEA-10-2015-0097
- Teixeira, E. de O., & Werther, W. B. (2013). Resilience: Continuous renewal of competitive advantages. Business Horizons. https://doi.org/10.1016/j.bushor.2013.01.009
- Tierney, K., & Bruneau, M. (2007). Conceptualizing and measuring resilience: A key to disaster loss reduction. In TR News.
- Wu, J. H., Hoy, W. K., & Tarter, C. J. (2013). Enabling school structure, collective responsibility, and a culture of academic optimism: Toward a robust model of school performance in Taiwan. Journal of Educational Administration. https://doi.org/10.1108/09578231311304698
- Xiao, L., & Cao, H. (2017). Organizational Resilience: The Theoretical Model and Research Implication. ITM Web of Conferences. https://doi.org/10.1051/itmconf/20171204021