Engaging Employees in Management and Decision-Making Process: A Case Study on “Vision Garments Limited”

https://doi.org/10.35912/ahrmr.v2i1.1225
Published: Oct 6, 2022

Abstract:

Purpose: The key aim of this study was to understand the employee engagement (EE) practice in decision-making from Vision Garment Limited's (VGL) perspective.

Research Methodology: Two focus group discussions (FGDs) were conducted based on judgmental sampling to understand the real scenario from two crucial viewpoints.

Result: The study revealed employee engagement (EE) practice in decision-making exists in VGL. The key challenges were identified as proper knowledge and qualification, physical dispersion among the parties in some cases, middlemen between the parties, mutual understanding and respect, unwillingness to delegate power, and nonexistence or nonfunctioning of the plant-level trade union.

Limitation: The study was just an exploratory type hence some descriptive results based on the above variables need to be explored. In addition, a few causal relationships among the variable can also be tested in this particular research domain.

Originality: Most of the earlier researchers could not address Plant level Trade Unionism (TU) can be considered a platform of EE practice. However, this research has addressed the issue as evidence from the real-life investigation. In addition, the garment firms may allow the specialized garment business-related TU practice at the micro-level as a platform for their EE practice.

Keywords:
1. Industrial Relations
2. Employee Engagement
3. Decision-Making
4. FGD
5. Garment Business
Authors:
1 . Most. Tahura Pervin
Dhaka University of Engineering & Technology, Gazipur-1707, Bangladesh
2 . Razia Begum
Department of Marketing, Faculty of Business Studies University of Dhaka, Bangladesh
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How to Cite
Pervin, M. T., & Begum , R. . (2022). Engaging Employees in Management and Decision-Making Process: A Case Study on “Vision Garments Limited”. Annals of Human Resource Management Research, 2(1), 71–85. https://doi.org/10.35912/ahrmr.v2i1.1225
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Vol. 2 No. 1 (2022): March
Articles
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References

    References

    Airila, A., Hakanen, J., Punakallio, A., Lusa, S., & Luukkonen, R. (2012). Is work engagement related to work ability beyond working conditions and lifestyle factors? International archives of occupational and environmental health, 85(8), 915-925.

    Al-Amin, M., Maruf, M. F., Haq, S., & Wali, A. S. (2018). Employee Engagement Drivers in Bangladesh: A Case Study of Foreign and Local Pharmaceutical Companies. Australia and New Zealand Journal of Social Business, Environment and Sustainability, 5(1): 46, 63.

    Al Ahad, A., & Khan, M. R. (2020). Exploring the mediating effect of demographic attributes on the relationship between employee engagement and organizational citizenship behavior. International Journal of Management and Sustainability, 9(1), 11-23.

    Al Ahad, A., Khan, M. R., & Rahman, M. S. (2020). HR retention strategies for enhanced job satisfaction in a highly competitive job market: A study with private banking sector in Bangladesh. International Journal of Social Sciences Perspectives, 6(1), 53-58.

    Arshi, T., & Rao, V. (2019). Assessing impact of employee engagement on innovation and the mediating role of readiness for innovation. International Journal of Comparative Management, 2(2), 174-202.

    Bindl, U. K., & Parker, S. K. (2010). Feeling good and performing well? Psychological engagement and positive behaviors at work Handbook of employee engagement: Edward Elgar Publishing.

    Cheng, K.-W. (2007). A study on applying focus group interview on education. Reading Improvement, 44(4), 194-199.

    Dube, B., & Roberts-Lombard, M. (2013). A guiding framework for conducting focus group research. Journal of Contemporary Management, 10(1), 384-404.

    Franca, V., & Pahor, M. (2014). Influence of management attitudes on the implementation of employee participation. Economic and Industrial Democracy, 35(1), 115-142.

    Gill, P., Stewart, K., Treasure, E., & Chadwick, B. (2008). Methods of data collection in qualitative research: interviews and focus groups. British dental journal, 204(6), 291-295.

    Group, V. (2021a). VISION GARMENTS LTD-2007. Retrieved from https://vision-bd.com/vision-garments-ltd/

    Group, V. (2021b). Profile of Vision Group. Retrieved from https://vision-bd.com/profile-2/

    Group, V. (2021c). About Vision Group.

    Guest, G., Namey, E., & McKenna, K. (2017). How many focus groups are enough? Building an evidence base for nonprobability sample sizes. Field methods, 29(1), 3-22.

    Hossain, S., & Khan, M. R. (2016). Corporate Social Responsibility (CSR) in Banking Sector: An Empirical Study on the Hong Kong and Shanghai Banking Corporation (HSBC) Limited. IOSR Journal of Business and Management, 18(4), 53-61.

    Hossain, S. K., Khan, M. R., & Haque, M. M. (2018). Corporate voluntary disclosure practices and its association with corporate attributes: an empirical investigation of listed and non-listed commercial banks in Bangladesh. International Journal of Managerial and Financial Accounting, 10(4), 331-351.

    Hossain, S. K., & Khan, R. (2021). Women’s Voice in Business Policy Shaping Spaces in Bangladesh.

    Khan, M. (2017). The practice of basic HR functions in garments industry in Bangladesh: Focus group finding. J. Mgmt. & Sustainability, 7, 120.

    Khan, M. (2021). A critical analysis of Elon Musk’s leadership in Tesla motors. Journal of Global Entrepreneurship Research, 1-10.

    Khan, M., Hossain, S., Ashraf, E., & Arafin, M. (2017). Measuring CPI-W and its substitution bias as an evidence of price inflation for maid servants in Dhaka City. International Journal of Entrepreneurship and Development Studies, 4(3), 265-284.

    Khan, M. R. (2019). Samson H. Chowdhury: a true entrepreneurial leader for Square Group. EuroMed Journal of Management, 3(2), 80-88.

    Khan, M. R. (2020). Ethical business practice and short term earning intensity during the Covid-19 crisis in Bangladesh. International Journal of Financial, Accounting, and Management, 2(2), 79-93.

    Khan, M. R., Hossain, S. K., & Rabbi, M. M. I. (2018). The Strategic Environment Analysis of Islami Bank Bangladesh Limited (IBBL). IIUM Journal of Case Studies in Management, 9(1), 28-41.

    Khan, M. R., & Rammal, H. G. (2022). The role of trade unions in promoting CSR in Bangladesh’s ready-made garments sector: the post-pandemic scenario. Management decision(ahead-of-print).

    Khan, M. R., Rana, S., & Hosen, M. I. (2022). Impact of trustworthiness on the usage of m-banking apps: A study on Bangladeshi consumers. Business Perspectives and Research, 10(2), 234-250.

    Khan, M. R., Roy, M. K., & Hossain, S. (2018). Bankers’ Work-??Life Balance and Organizational Commitment: Exploring the Dominant Factors to Move on Job-??Family Life Balance. Economic Research, 2(10), 15-27.

    Khan, M. R., & Roy, S. K. (2022). Do primary HR functions model work in emerging economies? Sustainable compact perspective for Bangladeshi RMG industry. Review of International Business and Strategy(ahead-of-print).

    Khan, M. R., Roy, S. K., & Pervin, M. T. (2022). Retail-based Women Entrepreneurship Entry Model through Small Business Orientation (SBO). JWEE(1-2), 117-136.

    Khan, M. R., & Sharma, K. (2020). Purchase preferences and buying influences on religious occasions. FIIB Business Review, 9(3), 216-227.

    Kooli, C. (2019). Governing and managing higher education institutions: The quality audit contributions. Evaluation and program planning, 77, 101713.

    Kooli, C., & Abadli, R. (2021). Could education quality audit enhance human resources management processes of the higher education institutions? Vision, 09722629211005599.

    Kular, S., Gatenby, M., Rees, C., Soane, E., & Truss, K. (2008). Employee engagement: A literature review.

    Kumar, V., & Pansari, A. (2015). Measuring the benefits of employee engagement. MIT Sloan Management Review, 56(4), 67.

    Légaré, F., Stacey, D., Briere, N., Fraser, K., Desroches, S., Dumont, S., . . . Aubé, D. (2013). Healthcare providers' intentions to engage in an interprofessional approach to shared decision-making in home care programs: a mixed methods study. Journal of interprofessional care, 27(3), 214-222.

    Long, R. J. (1979). Desires for and patterns of worker participation in decision making after conversion to employee ownership. Academy of Management Journal, 22(3), 611-617.

    Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and organizational Psychology, 1(1), 3-30.

    Mann, A., & Harter, J. (2016). The worldwide employee engagement crisis. Gallup Business Journal, 7(1), 1-5.

    Marchington, M., & Kynighou, A. (2012). The dynamics of employee involvement and participation during turbulent times. The International Journal of Human Resource Management, 23(16), 3336-3354.

    Mazzei, A., Butera, A., & Quaratino, L. (2019). Employee communication for engaging workplaces. Journal of Business Strategy.

    McBain, R. (2007). The practice of engagement: Research into current employee engagement practice. Strategic HR review.

    Newman, D. A., Joseph, D. L., & Hulin, C. L. (2010). Job attitudes and employee engagement: Considering the attitude “A-factor” Handbook of employee engagement: Edward Elgar Publishing.

    Pech, R. J. (2009). Delegating and devolving power: a case study of engaged employees. Journal of Business Strategy.

    Pervin, M. T., & Sarker, B. K. (2021). Benefits and challenges in adopting social media for SMEs: A case from Bangladesh. Journal of Sustainable Tourism and Entrepreneurship, 2(3), 171-185.

    Raines, M. S. (2011). Engaging employees: Another step in improving safety. Professional safety, 56(04), 36-43.

    Roy, S. K. (2022). The Impact Of Age, Gender, And Ethnic Diversity On Organizational Performance: An Empirical Study Of Bangladesh's Banking Sector. International Journal of Financial, Accounting, and Management, 4(2), 145-161.

    Saks, A. M., & Gruman, J. A. (2014). What do we really know about employee engagement? Human resource development quarterly, 25(2), 155-182.

    Shuck, B., & Reio Jr, T. G. (2011). The employee engagement landscape and HRD: How do we link theory and scholarship to current practice? Advances in Developing Human Resources, 13(4), 419-428.

    Shuck, B., & Reio Jr, T. G. (2014). Employee engagement and well-being: A moderation model and implications for practice. Journal of Leadership & Organizational Studies, 21(1), 43-58.

    Sievert, H., & Scholz, C. (2017). Engaging employees in (at least partly) disengaged companies. Results of an interview survey within about 500 German corporations on the growing importance of digital engagement via internal social media. Public relations review, 43(5), 894-903.

    Sinha, V., Abraham, A., Bhaskarna, B., Xavier, K., & Kariat, K. (2014). Role efficacy: Studying the impact on employee engagement, employee motivation and attrition. International Journal of Human Capital and Information Technology Professionals (IJHCITP), 5(4), 35-54.

    Tomlinson, G. (2010). Building a culture of high employee engagement. Strategic HR review.

    Truss, C., Delbridge, R., Alfes, K., Shantz, A., & Soane, E. (2013). Employee engagement in theory and practice: Routledge London.

    Ukil, M. I. (2016). The impact of employee empowerment on employee satisfaction and service quality: Empirical evidence from financial enterprizes in Bangladesh. Verslas: teorija ir praktika, 17(2), 178-189.

    Vance, R. J. (2006). Employee engagement and commitment. SHRM foundation, 1, 53.

    Vorina, A., Simoni?, M., & Vlasova, M. (2017). An analysis of the relationship between job satisfaction and employee engagement. Economic themes, 55(2), 243-262.

    Witt, L. A., Andrews, M. C., & Kacmar, K. M. (2000). The role of participation in decision-making in the organizational politics-job satisfaction relationship. Human Relations, 53(3), 341-358.

    Woods, P. A. (2020). Democratic leadership Oxford Research Encyclopedia Of Education.

    Yoerger, M., Crowe, J., & Allen, J. A. (2015). Participate or else!: The effect of participation in decision-making in meetings on employee engagement. Consulting Psychology Journal: Practice and Research, 67(1), 65.

    Yu, R. (2013). A case study of employee engagement in AkzoNobel Corporate HR. University of Twente.

  1. References
  2. Airila, A., Hakanen, J., Punakallio, A., Lusa, S., & Luukkonen, R. (2012). Is work engagement related to work ability beyond working conditions and lifestyle factors? International archives of occupational and environmental health, 85(8), 915-925.
  3. Al-Amin, M., Maruf, M. F., Haq, S., & Wali, A. S. (2018). Employee Engagement Drivers in Bangladesh: A Case Study of Foreign and Local Pharmaceutical Companies. Australia and New Zealand Journal of Social Business, Environment and Sustainability, 5(1): 46, 63.
  4. Al Ahad, A., & Khan, M. R. (2020). Exploring the mediating effect of demographic attributes on the relationship between employee engagement and organizational citizenship behavior. International Journal of Management and Sustainability, 9(1), 11-23.
  5. Al Ahad, A., Khan, M. R., & Rahman, M. S. (2020). HR retention strategies for enhanced job satisfaction in a highly competitive job market: A study with private banking sector in Bangladesh. International Journal of Social Sciences Perspectives, 6(1), 53-58.
  6. Arshi, T., & Rao, V. (2019). Assessing impact of employee engagement on innovation and the mediating role of readiness for innovation. International Journal of Comparative Management, 2(2), 174-202.
  7. Bindl, U. K., & Parker, S. K. (2010). Feeling good and performing well? Psychological engagement and positive behaviors at work Handbook of employee engagement: Edward Elgar Publishing.
  8. Cheng, K.-W. (2007). A study on applying focus group interview on education. Reading Improvement, 44(4), 194-199.
  9. Dube, B., & Roberts-Lombard, M. (2013). A guiding framework for conducting focus group research. Journal of Contemporary Management, 10(1), 384-404.
  10. Franca, V., & Pahor, M. (2014). Influence of management attitudes on the implementation of employee participation. Economic and Industrial Democracy, 35(1), 115-142.
  11. Gill, P., Stewart, K., Treasure, E., & Chadwick, B. (2008). Methods of data collection in qualitative research: interviews and focus groups. British dental journal, 204(6), 291-295.
  12. Group, V. (2021a). VISION GARMENTS LTD-2007. Retrieved from https://vision-bd.com/vision-garments-ltd/
  13. Group, V. (2021b). Profile of Vision Group. Retrieved from https://vision-bd.com/profile-2/
  14. Group, V. (2021c). About Vision Group.
  15. Guest, G., Namey, E., & McKenna, K. (2017). How many focus groups are enough? Building an evidence base for nonprobability sample sizes. Field methods, 29(1), 3-22.
  16. Hossain, S., & Khan, M. R. (2016). Corporate Social Responsibility (CSR) in Banking Sector: An Empirical Study on the Hong Kong and Shanghai Banking Corporation (HSBC) Limited. IOSR Journal of Business and Management, 18(4), 53-61.
  17. Hossain, S. K., Khan, M. R., & Haque, M. M. (2018). Corporate voluntary disclosure practices and its association with corporate attributes: an empirical investigation of listed and non-listed commercial banks in Bangladesh. International Journal of Managerial and Financial Accounting, 10(4), 331-351.
  18. Hossain, S. K., & Khan, R. (2021). Women’s Voice in Business Policy Shaping Spaces in Bangladesh.
  19. Khan, M. (2017). The practice of basic HR functions in garments industry in Bangladesh: Focus group finding. J. Mgmt. & Sustainability, 7, 120.
  20. Khan, M. (2021). A critical analysis of Elon Musk’s leadership in Tesla motors. Journal of Global Entrepreneurship Research, 1-10.
  21. Khan, M., Hossain, S., Ashraf, E., & Arafin, M. (2017). Measuring CPI-W and its substitution bias as an evidence of price inflation for maid servants in Dhaka City. International Journal of Entrepreneurship and Development Studies, 4(3), 265-284.
  22. Khan, M. R. (2019). Samson H. Chowdhury: a true entrepreneurial leader for Square Group. EuroMed Journal of Management, 3(2), 80-88.
  23. Khan, M. R. (2020). Ethical business practice and short term earning intensity during the Covid-19 crisis in Bangladesh. International Journal of Financial, Accounting, and Management, 2(2), 79-93.
  24. Khan, M. R., Hossain, S. K., & Rabbi, M. M. I. (2018). The Strategic Environment Analysis of Islami Bank Bangladesh Limited (IBBL). IIUM Journal of Case Studies in Management, 9(1), 28-41.
  25. Khan, M. R., & Rammal, H. G. (2022). The role of trade unions in promoting CSR in Bangladesh’s ready-made garments sector: the post-pandemic scenario. Management decision(ahead-of-print).
  26. Khan, M. R., Rana, S., & Hosen, M. I. (2022). Impact of trustworthiness on the usage of m-banking apps: A study on Bangladeshi consumers. Business Perspectives and Research, 10(2), 234-250.
  27. Khan, M. R., Roy, M. K., & Hossain, S. (2018). Bankers’ Work-??Life Balance and Organizational Commitment: Exploring the Dominant Factors to Move on Job-??Family Life Balance. Economic Research, 2(10), 15-27.
  28. Khan, M. R., & Roy, S. K. (2022). Do primary HR functions model work in emerging economies? Sustainable compact perspective for Bangladeshi RMG industry. Review of International Business and Strategy(ahead-of-print).
  29. Khan, M. R., Roy, S. K., & Pervin, M. T. (2022). Retail-based Women Entrepreneurship Entry Model through Small Business Orientation (SBO). JWEE(1-2), 117-136.
  30. Khan, M. R., & Sharma, K. (2020). Purchase preferences and buying influences on religious occasions. FIIB Business Review, 9(3), 216-227.
  31. Kooli, C. (2019). Governing and managing higher education institutions: The quality audit contributions. Evaluation and program planning, 77, 101713.
  32. Kooli, C., & Abadli, R. (2021). Could education quality audit enhance human resources management processes of the higher education institutions? Vision, 09722629211005599.
  33. Kular, S., Gatenby, M., Rees, C., Soane, E., & Truss, K. (2008). Employee engagement: A literature review.
  34. Kumar, V., & Pansari, A. (2015). Measuring the benefits of employee engagement. MIT Sloan Management Review, 56(4), 67.
  35. Légaré, F., Stacey, D., Briere, N., Fraser, K., Desroches, S., Dumont, S., . . . Aubé, D. (2013). Healthcare providers' intentions to engage in an interprofessional approach to shared decision-making in home care programs: a mixed methods study. Journal of interprofessional care, 27(3), 214-222.
  36. Long, R. J. (1979). Desires for and patterns of worker participation in decision making after conversion to employee ownership. Academy of Management Journal, 22(3), 611-617.
  37. Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and organizational Psychology, 1(1), 3-30.
  38. Mann, A., & Harter, J. (2016). The worldwide employee engagement crisis. Gallup Business Journal, 7(1), 1-5.
  39. Marchington, M., & Kynighou, A. (2012). The dynamics of employee involvement and participation during turbulent times. The International Journal of Human Resource Management, 23(16), 3336-3354.
  40. Mazzei, A., Butera, A., & Quaratino, L. (2019). Employee communication for engaging workplaces. Journal of Business Strategy.
  41. McBain, R. (2007). The practice of engagement: Research into current employee engagement practice. Strategic HR review.
  42. Newman, D. A., Joseph, D. L., & Hulin, C. L. (2010). Job attitudes and employee engagement: Considering the attitude “A-factor” Handbook of employee engagement: Edward Elgar Publishing.
  43. Pech, R. J. (2009). Delegating and devolving power: a case study of engaged employees. Journal of Business Strategy.
  44. Pervin, M. T., & Sarker, B. K. (2021). Benefits and challenges in adopting social media for SMEs: A case from Bangladesh. Journal of Sustainable Tourism and Entrepreneurship, 2(3), 171-185.
  45. Raines, M. S. (2011). Engaging employees: Another step in improving safety. Professional safety, 56(04), 36-43.
  46. Roy, S. K. (2022). The Impact Of Age, Gender, And Ethnic Diversity On Organizational Performance: An Empirical Study Of Bangladesh's Banking Sector. International Journal of Financial, Accounting, and Management, 4(2), 145-161.
  47. Saks, A. M., & Gruman, J. A. (2014). What do we really know about employee engagement? Human resource development quarterly, 25(2), 155-182.
  48. Shuck, B., & Reio Jr, T. G. (2011). The employee engagement landscape and HRD: How do we link theory and scholarship to current practice? Advances in Developing Human Resources, 13(4), 419-428.
  49. Shuck, B., & Reio Jr, T. G. (2014). Employee engagement and well-being: A moderation model and implications for practice. Journal of Leadership & Organizational Studies, 21(1), 43-58.
  50. Sievert, H., & Scholz, C. (2017). Engaging employees in (at least partly) disengaged companies. Results of an interview survey within about 500 German corporations on the growing importance of digital engagement via internal social media. Public relations review, 43(5), 894-903.
  51. Sinha, V., Abraham, A., Bhaskarna, B., Xavier, K., & Kariat, K. (2014). Role efficacy: Studying the impact on employee engagement, employee motivation and attrition. International Journal of Human Capital and Information Technology Professionals (IJHCITP), 5(4), 35-54.
  52. Tomlinson, G. (2010). Building a culture of high employee engagement. Strategic HR review.
  53. Truss, C., Delbridge, R., Alfes, K., Shantz, A., & Soane, E. (2013). Employee engagement in theory and practice: Routledge London.
  54. Ukil, M. I. (2016). The impact of employee empowerment on employee satisfaction and service quality: Empirical evidence from financial enterprizes in Bangladesh. Verslas: teorija ir praktika, 17(2), 178-189.
  55. Vance, R. J. (2006). Employee engagement and commitment. SHRM foundation, 1, 53.
  56. Vorina, A., Simoni?, M., & Vlasova, M. (2017). An analysis of the relationship between job satisfaction and employee engagement. Economic themes, 55(2), 243-262.
  57. Witt, L. A., Andrews, M. C., & Kacmar, K. M. (2000). The role of participation in decision-making in the organizational politics-job satisfaction relationship. Human Relations, 53(3), 341-358.
  58. Woods, P. A. (2020). Democratic leadership Oxford Research Encyclopedia Of Education.
  59. Yoerger, M., Crowe, J., & Allen, J. A. (2015). Participate or else!: The effect of participation in decision-making in meetings on employee engagement. Consulting Psychology Journal: Practice and Research, 67(1), 65.
  60. Yu, R. (2013). A case study of employee engagement in AkzoNobel Corporate HR. University of Twente.