Annals of Management and Organization Research

Issued by Goodwood Publishing, the Annals of Management and Organization Research (AMOR) is an international, peer-reviewed, and scholarly journal that publishes high-quality research articles covering qualitative and quantitative research discussing interesting and contemporary topics on all areas of management and organization sciences. AMOR is aimed at providing academic media for researchers, academicians and practitioners to express their innovative ideas in developing theories and practice of management and organization.

Issued by Goodwood Publishing, the Annals of Management and Organization Research (AMOR) is an international, peer-reviewed, and scholarly journal that publishes high-quality research articles covering qualitative and quantitative research discussing interesting and contemporary topics on all areas of management and organization sciences. AMOR is aimed at providing academic media for researchers, academicians and practitioners to express their innovative ideas in developing theories and practice of management and organization.

Published
2024-05-02

Articles

First and second-generation commercial banks in Bangladesh: A comparative financial analysis

Purpose: This study assesses the overall performance of commercial banks in Bangladesh by classifying them into first- and second-generation groups. Research Methodology: The investigation encompassed secondary data from 2016 to 2020, along with a meticulous examination of the ratios of ten banks during that timeframe. Standard software such as the Microsoft Office package was utilized for conducting horizontal, vertical, and rational analyses. Return on assets (ROA), return on equity (ROE), and net profit margins are the primary metrics used to assess overall performance. Results: Research indicates that the first generation excels in certain instances, while the second generation performs at its peak capacity in other cases. Therefore, a comprehensive outcome exists. Implications: These indicators offer a concise and influential message to all stakeholders that may shape their decision-making process. Limitations: It may be beneficial to consider a longer timeframe and gather insights from interviews with industry professionals for subsequent studies. Other factors to consider include customer insights, industry conditions, the nation's economy, monetary policy, and the global trade situation. Novelty: This study focuses on the influence of employee retention on organizational performance in a service-oriented government institution.

Sustainable waste management and organizational performance of food and beverage firms

Purpose: Evidence shows that Numerous sustainability measures have been put in place to mitigate the huge impact of uncontrollable solid waste disposal. This study was conducted to investigate the impact of waste management on the performance of food and beverage firms. Research Methodology: The study surveyed nine (9) food and beverage firms, and data were collected with the use of questionnaire from a sample population of one hundred and fifty-one (151) respondents, through a simple random technique. The multiple regression analysis contained in the Statistical Package for Social Sciences (SPSS) IBM version 23 was used to analyze the data obtained from the field of study. Results: The findings from this study revealed a positive significant impact of recycling on resource conservation, while the second finding showed a negative impact of waste incineration on employee health and safety. Limitations: Waste includes solid, liquid, and gas components. However, prior studies have focused on other forms of waste and industrial goods manufacturing firms, specifically solid waste, as the interest area covered only food and beverage manufacturing firms. Contribution: This study addresses one of the major issues related to global warming that occurs as a result of waste dumping and excessive burning. This study has helped curb these challenges by recycling waste and conserving untapped resources for sustainable performance and the healthy coexistence of humans

Factors influencing the development of the cashless payment system: Comprehending the function of the involved participants

Purpose: The prevalence of cashless payments has increased globally owing to their myriad benefits. Furthermore, the use of cashless payments has also increased. Nevertheless, there is a need for more comprehensive research on the acceptance and current methodologies of cashless transactions. This study aims to gain a thorough understanding by identifying the entities involved and their pivotal functions in the payment ecosystem. Research Methodology: This report seeks to answer two research questions: i) Which factors are involved in the cashless payment ecosystem? What key elements influence the players in adopting a cashless payment ecosystem? Six key ecosystem players and their influencing elements were identified by comprehensively evaluating 63 publications published between 2015 and 2021. Results: Several benefits are associated with cashless payments, which have led to their growing popularity worldwide. Furthermore, during the COVID-19 epidemic, there was a significant increase in the use of cashless payment methods. Limitations: On the other hand, more holistic studies on the widespread use of cashless payment methods and their respective modern behaviors are needed. Contribution: In addition to providing a foundation for further empirical research, this study contributes to resolving adoption-related concerns. Novelty: This study’s original approach to understanding the various elements driving cashless payment system development by focusing on participant roles and functions is unique. Unlike previous studies, this study examines human dynamics rather than technology or regulatory issues.

The dynamics of digital banking adoption: Insights from Iran's context on marketing strategies and personal competence

Purpose: This study investigates the factors affecting customers' digital banking adoption using the Technology Adoption Model (TAM), supplemented by Bank Marketing Activities (BMA) and Bank Personal Competence (BPC). Research Methodology: A total of 271 participants were analyzed quantitatively using Structural Equation Modeling (SEM) with IBM AMOS 26. Results: The findings indicate that both Bank Marketing Activities (BMA) and Bank Personal Competence (BPC) play significant roles in augmenting the perceived ease of use and usefulness of digital banking. Specifically, BPC demonstrates greater efficacy in enhancing ease of use, whereas BMA affects both ease of use and usefulness. Key components of effective bank marketing include personnel expertise, proactive service delivery, and the effective handling of customer dissatisfaction. Moreover, essential competencies for bank staff include being responsive, adept at problem solving, and adhering to ethical standards. Limitations: The applicability of this study's findings is primarily focused on the educational environment. Contribution: This study expands the theory of technology adoption, particularly within the realm of marketing functions. It offers valuable managerial insights into the prioritization of bank services and the development of personnel competencies aimed at bolstering the adoption of digital banking services.

The impact of financial literacy on financial preparedness for retirement among formally employed individuals in Zimbabwe

Purpose: Changes in global retirement systems have necessitated greater personal responsibility for making retirement financial decisions. The main purpose of this study is to evaluate the effect of financial literacy on the financial preparedness for retirement among the formally employed in Zimbabwe. Research Methodology: The study adopted a positivist philosophy and an explanatory research design. Questionnaires were used to collect data from a target population of employees in Bindura, Zimbabwe. The final sample consisted of 384 participants. The independent variable, financial literacy, was measured using knowledge of financial instruments and computational capabilities of retirement benefits. Data were analyzed by multiple regression analysis using SPSS version 25. Results: The findings show a statistically significant relationship between knowledge of financial instruments and financial preparedness for retirement at the 5% significance level. The computational capabilities of retirement benefits are found to have no effect on financial preparedness for retirement. Limitations: Other factors that affect financial preparedness, such as demographics and financial factors, were not included in the model. Contribution: This study addresses retirement preparedness, which is one of the least-researched areas of personal finance in Zimbabwe. Therefore, the results are useful for policymakers to enhance the framework of retirement financial literacy.

The impact of innovation, corporate social responsibility, environmental practices, and organizational culture on organizational sustainability

Purpose: This study analyzes how corporate social responsibility (CSR), innovation, and environmental policies influence organizational sustainability. It also examines how organizational culture mediates these factors to enhance overall performance. Research Methodology: This study employed a quantitative research design and distributed structured questionnaires to employees and managers in various industries. The data were analyzed using Structural Equation Modeling (SEM) to assess the relationships between the independent variables (innovation, CSR, and environmental practices), mediating variable (organizational culture), and dependent variable (organizational sustainability). Results: The findings show that Environmental practices, CSR, and innovation significantly improve organizational sustainability. The relationship between these independent variables and organizational performance was found to be mediated by organizational culture. In particular, a strong organizational culture amplifies the benefits of these factors on performance, indicating that cultivating a strong culture is essential for attaining sustainability. Contribution: This study advances our understanding of organizational sustainability by presenting data on important factors and the mediating function of organizational culture. This provides practitioners and policymakers with helpful ideas on how to use these characteristics to enhance performance. Originality: A comprehensive model of organizational sustainability was created by combining five independent, mediating, and dependent variables. It presents a fresh viewpoint on how internal variables amplify the influence of sustainability drivers by highlighting the function of organizational culture and offering a comprehensive strategy for enhancing sustainability.