Journal of Sustainable Tourism and Entrepreneurship

Issued by Goodwood Publishing, Journal of Sustainable Tourism and Entrepreneurship (JoSTE) is an international, peer-reviewed, and scholarly journal aimed at being a platform for interdisciplinary researchers across the globe to develop and advance both theory and practice of tourism and entrepreneurship. JoSTE welcomes all well-developed papers exploring areas of tourism and entrepreneurship including papers in areas that may not directly be tourism and entrepreneurship based but concerning a topic of interest in the field of tourism and entrepreneurship, such as economics, marketing, business, management, sociology and statistics.

Issued by Goodwood Publishing, Journal of Sustainable Tourism and Entrepreneurship (JoSTE) is an international, peer-reviewed, and scholarly journal aimed at being a platform for interdisciplinary researchers across the globe to develop and advance both theory and practice of tourism and entrepreneurship. JoSTE welcomes all well-developed papers exploring areas of tourism and entrepreneurship including papers in areas that may not directly be tourism and entrepreneurship based but concerning a topic of interest in the field of tourism and entrepreneurship, such as economics, marketing, business, management, sociology and statistics.

Published
2019-12-25

Articles

Enterprise Resource Planning system and its impact on tourism companies' operational performance

Abstract Purpose: The purpose of this study was to find out the relationship between applying the Enterprise Resource Planning system and operational performance, and to develop proposed framework to achieve the requirements of the ERP system, in addition, to measure its availability within tourism companies. Research methodology: The study design is a qualitative study. Data are presented in descriptive form, with in-depth and adaptable analysis. Sample Collection by intentional sampling, the sample chosen depends on the study objectives without regard to the ability of a generalist. The study was based on the distribution of a survey list on a random sample of employees of tourism companies in Egypt. Results: The structural equation modeling results indicate that all the employed dimensions to gauge the impact of ERP system (represented by the components of the system), have direct influence and an indirect impact on the operational performance and then access to the quality of tourism service provided. These findings help to explain the mixed discoveries in the literature concerning the pattern of the causal relationship between ERPs with operational performance and service quality. Limitation: The field study data were collected from survey forms from May to July 2019. Three hundred thirty questionnaire forms were distributed, 310 usable replies were received with a response rate of 93.9%. Contribution: Enterprise Resource Planning (ERP) system has received considerable attention in the last years. Many organizations seek to integrate their IT infrastructures by implementing the Enterprise Resource Planning system (ERP). So implementing ERP system helps tourism companies in raising performance rates through reducing the time to do more business, reducing cost, increasing productivity, which leads to higher performance rates. Keywords: Enterprise Resource Planning system, ERP business value, ERP benefits, Operational performance

The role of park attributes in visitor satisfaction: evidence from Minneriya National Park in Sri Lanka

Purpose: This study was to explore and recognize visitor satisfaction on Minneriya national park, and this evaluation was to define the gaps for future national park studies in Sri Lanka. Research Methodology: Quantitative research design was used for the study. A self-administered questionnaire was distributed to 180 foreign visitors and 180 local visitors. Purposive sampling tool was used in the study. SmartPLS was used as a tool to run the proposed theoretical model. Results: Destination image impacts of tourist satisfaction show that someone visiting a destination is strongly linked to the image of the tourist destination visited, particularly for those who have visited several times. Overall findings highlighted that all the hypotheses were accepted Limitations: Tourists’ satisfaction on park attributes is not to be the only factor effects on visitor satisfaction. Contribution: The study findings also provide guidelines for practitioners within the service sector to undertake the result and to adapt it to assessing and enhancing performance in national parks in Sri Lanka Keywords: Park attributes, Visitor satisfaction, Travel motivation, Destination image

Adaptation to risks related to ecotourism: development at Boabeng in the Bono East Region, Ghana

Purpose: The purpose of this study was to evaluate adaptation strategies developed by residents in order to minimize the risks caused by the ecotourism project at Boabeng in the Bono East region of Ghana. Research methodology: Data collection instruments included schedules and interview guides. A sample of 404 heads of households was randomly selected for the administration of schedules, whilst 12 respondents each were purposively selected for focus group discussions and indepth interviews. Household data were analyzed using percentages, frequencies and mean responses. Findings: Findings indicate that households adapted to ecotourism risks by patrolling and farming off the feeding range of the monkeys. Limitations: Household heads and opinion leaders were made to assess the ecotourism project in terms of how they cope with it. These community leaders, some of whom were direct beneficiaries of the projects, may not give the right information and this may affect the results of the study. Respondents were however; assured of confidentiality of their responses so as to enable them give the right information on their adaptation to risks related to the ecotourism project in the community. Contribution: This study recommends the intensification of livelihood diversification schemes in the study area. Keywords: Destination, Limitations, Livelihood diversification, Local community, Local households, Monkey sanctuary, Vulnerable households

Sustainable tourism and economic growth nexus in Kenya: policy implications for post-Covid-19

Purpose: The COVID-19 global pandemic has caused an unprecedented socio-economic impact. It has also raised our awareness of the role sustainability needs to play in our economic activities. This study investigated how sustainable tourism has contributed to economic growth in Kenya. Research Methodology: Eviews 10 software was used to analyze the time-series data. Drawing on data from 1995 to 2020, Johansen co-integration, Granger causality, and regression approaches were used. Results: The study found out that tourism employment and GDP are positively connected to economic growth in Kenya. The causality was unidirectional from economic growth to tourism contribution to GDP and employment, with a long-run linkage of the study determinants. Limitations: Since this research used the secondary sources of data, similar studies in the future may concentrate on the primary data sources to investigate the relationship between tourism employment and economic advancement. Contribution: At the new normal in the post-Covid-19 period, the study suggests that legislators and tourism policymakers should focus on the policies aimed at promoting sustainable tourism. Sustainable tourism should be managed following the three pillars of sustainability. Keywords: Development, Domestic, Moderate, Regional, Scenario

Impact of community participation in adaptive wildlife resources management at Mole National Park, Ghana

Purpose: Wildlife resources constitute indispensable nature’s strongholds for human livelihoods strategies in forest, savanna zones across Ghana and the worldwide although, it often engendered conflicts. Impact of community participation on adaptive wildlife resources management was strategically assessed at Mole National Park. Research methodology: 60 randomly selected park environs residents were interviewed for valid responses using semi-structured questionnaires. Findings: High wildlife products demand has transformed bush meat into lucrative business through poaching by thousands of youths and adults, causing habitat destruction and sharp wildlife population decline. Hunters, poachers, middlemen, restaurant operators constituted game-trade-market-value chain. Limitations: Funding subjectivity reduced scope of the study to only few communities in dry season. Temptation to reject the questionnaires on suspicion of force evacuation plots against some park adjoining villages was later refuted. Hence, recovery rate was 100%. Contribution: We recommend that Wildlife Division of the Forestry Commission should strengthen synergies on community participation in adaptive wildlife management by coopting educational interventions that positively influence indigenous behaviors through seminars, workshops, face-to-face interactions. This will better define the rights, roles, responsibilities of key partners towards resolving communal wildlife conflicts. Keywords: Community participation, Wildlife management, Park sustainability, Poaching, Game-trade-market-value chain