Purpose: This study examines the increase in national coal production in Indonesia and its impact on PT. KLM is one of the largest coal producers in the country. With rising production and shifting global market needs, this study aims to analyze the necessity of building a new Coal Crushing Facility next to the South Pinang Extension #2 area, including evaluating costs and the best strategies for its implementation. Methods: The research methodology involves analyzing problem trees and stakeholders to uncover business complexities and identify the root causes of issues. Qualitative data were collected using semi-structured interviews. All alternatives were evaluated using Value-Focused Thinking (VFT), and the Analytic Hierarchy Process (AHP) method was employed to determine the best alternative assisted by the Super Decision application. Results: Based on interviews conducted with subject matter experts (SMEs) and the analysis, three funding solutions were identified: 1. owned by self-financing, and 2. Own by Leasing 3. Rental Scheme. Limitations: The limitations of this study are that it was sourced from an internal company and gathered from outside the company. An alternative option was produced based on extensive collaborative discussions and interview sessions conducted with subject matter experts within the company. Contributions: This study provides valuable guidelines for selecting alternative financing to build and operate new coal crushing facilities at South Pinang Extension #2.

Purpose: This study analyzes the influence of work-life balance, work environment, and workload on performance through job satisfaction as a mediating variable on employees of the General Bureau of the Regional Secretariat of the Riau Islands Province. Results: Using primary data from 120 employees, this study found that work-life balance and workload have a significant influence on performance through the results of the path coefficient, meaning that the job satisfaction variable can mediate the influence of endogenous variables of work-life balance and workload on the performance variable. This can be explained by the fact that with the mediation of job satisfaction, when there is an increase in work-life balance and workload, employee performance will increase. The Work Environment does not have a significant influence on performance based on the results of the path coefficient, meaning that the job satisfaction variable cannot mediate the influence of the work environment variable on the performance variable. This can be explained by the fact that with the mediation of job satisfaction, when there is an increase in the work environment, it will not have an impact on increasing employee performance.

Purpose: The purpose of this study is to determine and analyze the effects of Leadership, Workload and Work Environment on Nurse Performance through Organizational Citizenship Behavior. Research Methodology: The data from this study was obtained through primary data in the form of questionnaires distributed to nurses of Muhammad Sani Hospital, Karimun Regency. The population is 180 nurses. This study used 180 respondents. From this study, an R Square of 0.915 was obtained. Results: The results  of the Structural Model Path Coefficient  Significance Test are The results of the study show that Leadership on Nurse Performance has a P value of 0.055 > 0.05 with a statistical t of 1.922 < 1.96. Therefore, Leadership does not have a significant direct influence on Nurse Performance. The Workload on Nurse Performance has a P Value of 0.413 > 0.05 with a t statistic of 0.820 < 1.96. Workload has no direct and significant influence on Nurse Performance. The Work Environment on Nurse Performance has a P Value of 0.432 > 0.05 with a t statistic of 0.786 < 1.96. The Work Environment has no direct and insignificant influence on Nurse Performance. Organizational Citizenship Behavior on Nurse Performance has a P value of 0.034 < 0.05 with a t statistic of 2.121 > 1.96. Organizational Citizenship Behavior has a direct and significant influence on Nurse Performance. Leadership towards Organizational Citizenship Behavior has a p value of 0.418 > 0.05 with a t statistic of 0.810 < 1.96. Leadership has no direct and significant influence on Organizational Citizenship Behavior. The workload on Organizational Citizenship Behavior has a p value of 0.000 < 0.05 with a t statistic of 7.344 > 1.96. Workload has a direct and significant influence on Organizational Citizenship Behavior. The Work Environment with Organizational Citizenship Behavior has a p value of 0.000 < 0.05 with a t statistic of 7.439 > 1.96. The Work Environment has a direct and significant influence on Organizational Citizenship Behavior. Leadership moderated by Organizational Citizenship Behavior had a p value of 0.210 > 0.05 with a t statistic of 1.256 < 1.96. Leadership moderated by Organizational Citizenship Behavior has an indirect and significant influence on Nurse Performance. The workload moderated by Organizational Citizenship Behavior has a p value of 0.358 > 0.05 with a statistical t of 0.920 < 1.96. Workload moderated by Organizational Citizenship Behavior has an indirect and significant influence on Nurse Performance. The Work Environment moderated by Organizational Citizenship Behavior had 0.379 > 0.05 with a t-statistic of 0.881 < 1.96. The Work Environment moderated by Organizational Citizenship Behavior has an indirect and significant influence on Nurse Performance.

Purpose: This study aims to: (1) Determine whether professionalism partially and significantly has a positive effect on the quality of service at the Lampung Province Personnel and Training Agency, (2) Determine whether work culture partially has a positive and significant effect on the quality of service at the Lampung Province Personnel and Training Agency, (3) Determine whether Competence partially has a positive and significant effect on the quality of service at the Lampung Province Personnel and Training Agency (4) Determine whether Professionalism, Work Culture and Competence simultaneously have a positive and significant effect on the quality of service at the Lampung Province Personnel and Training Agency. Methodology: The method used in this study will use a survey method as a data collection method that will use a questionnaire instrument to obtain responses from respondents who are samples in the study. The population that is the object of this study is all Civil Servants (PNS) as recipients of services from the Lampung Province Personnel and Training Agency Office. The population in this study has a fairly large number of 13,906 people (central statistics agency of Lampung Province 2024). The variables in this study include 3 (two) independent variables and 1 (one) dependent variable where Professionalism (X1), Work Culture (X2), Competence (X3) as independent variables and Service Quality (Y) as dependent variable. Results: Based on data analysis, the answer to the hypothesis was found stating that where Professionalism (X1), Work Culture (X2), Competence (X3) simultaneously and partially have a significant effect on Service Quality at the Lampung Province Personnel and Training Agency Office.

Purpose: This   thesis   aims   to   analyze   in   depth   the  settlement of civil law from the perspective of criminal law settlement. With the background of the complexity and interaction between the civil and criminal legal systems that often affect the way legal disputes are resolved. The main focus of this study is to explore how the mechanism of civil dispute resolution interacts with the criminal settlement process, as well as its impact on the rights and obligations of the parties involved. Research Methodology: The research method used is a conceptual approach with normative analysis of laws and regulations, relevant legal practices and library research. The conceptual approach is intended to analyze legal materials so that the meaning contained in legal terms can be known.. Results: This is done as an effort to obtain new meanings contained in the terms studied or to test the legal terms in theory and practice. While library research is a study that uses library literature by studying books, books or other information that is relevant to the scope of the discussion. In the criminal law process, it often has a significant impact on the resolution of civil disputes, both in the form of determining responsibility and influencing civil court decisions. On the other hand, the outcome of the civil legal process can affect the course of the criminal process, especially in cases involving the same elements. Suggestion: This study suggests the need for better harmonization and coordination efforts between the civil and criminal legal systems to ensure more optimal justice and efficiency in dispute resolution. Thus, it is hoped that the legal system can provide fairer and more comprehensive solutions for all parties involved.

Purpose: This research aims to analyze the impact of competence and work motivation on employee performance at the Payakumbuh District Office, West Sumatra, Kabupaten Lima Puluh Kota. Research Methodology: This study employs a quantitative approach using a descriptive survey method. The research population includes 47 employees at the Payakumbuh District Office. The collected data were analyzed using Smart Partial Least Square (PLS). Results: The hypothesis testing results indicate that competence has a positive and significant effect on employee performance, with an original sample value of 0.560, a t-statistic of 3.818, and a p-value of 0.000. Similarly, work motivation has a positive and significant effect on employee performance, with an original sample value of 0.398, a t-statistic of 2.703, and a p-value of 0.000. Competence and work motivation significantly influence employee performance, with an Adjusted R Square value of 56.2%, indicating that these two variables can explain 56.2% of the variance in employee performance. Limitations: The study's population is limited to employees at the Payakumbuh District Office, which may restrict the generalizability of the findings to other government institutions. Contribution: Nevertheless, this research significantly contributes to human resource management, particularly within the governmental context.

Purpose: This study aims to increase the level of consumer satisfaction with the services provided by the Central Statistics Agency (BPS) of Belitung Regency through the Integrated Statistical Service (PST) by measuring the dimensions of Tangibility, Reliability, Responsiveness, Assurance, and Empathy. Research Methodology: This study was conducted at BPS Belitung Regency using a quantitative survey method. Data was collected through questionnaires given directly to consumers of BPS services with the Likert scale approach. Data analysis was carried out using SPSS software and Microsoft Excel to assess service quality based on responses from 50 consumers. Results: The results show that most consumers are satisfied with the services provided by BPS, especially in the dimensions of Empathy and Guarantee. However, there are several dimensions that need improvement, especially in terms of data up-to-date and service speed. Limitation: This research is limited to consumer data that comes directly to BPS offices, does not include online consumer services. Recommendation: This study makes an important contribution to the improvement of public services in BPS Belitung Regency, especially as a basis for improving the quality of statistical services for the community and government agencies in Belitung Regency. Keywords: Tangibility, Reliability, Responsiveness, Assurance, and Empathy

Purpose: This research is conducted to determine the effect of financial literacy, financial inclusion, and the People's Business Credit (KUR) financing on the profitability of MSMEs among customers of Pegadaian in Palembang City. Research Methodology: The sample in this study consists of 100 customers of PT Pegadaian in Palembang City, selected through purpose sampling. Data was collected using a questionnaire distributed to all customers, and the data was then processed using the Statistical Package for the Social Sciences (SPSS). Results: The research results show that financial literacy has no effect on the profitability of MSMEs, financial inclusion has a negative effect on the profitability of MSMEs, and KUR (People's Business Credit) financing has a positive effect on the profitability of MSMEs for Pegadaian customers in Palembang City. Limitations: This research is limited to analyzing the influence on MSME profitability with independent variables in the form of financial literacy, financial inclusion, and KUR financing. This research is limited to PT Pegadaian customers in Palembang City only. Contribution: This research can contribute to providing references for further research activities, especially for researchers interested in conducting more in-depth studies in this field.