Issued by Goodwood Publishing, the Annals of Management and Organization Research (AMOR) is an international, peer-reviewed, and scholarly journal that publishes high-quality research articles covering qualitative and quantitative research discussing interesting and contemporary topics on all areas of management and organization sciences. AMOR is aimed at providing academic media for researchers, academicians and practitioners to express their innovative ideas in developing theories and practice of management and organization.
Published
2023-05-11
Articles
Determinants of Saving Decisions at Indonesian Islamic Banks During the COVID-19 Pandemic
Purpose: This study aims to determine the characteristics and factors influencing the decision to save at Islamic banks, during the COVID-19 pandemic.
Research methodology: The sample used in this study amounted to 400 participants, which were collected by online questionnaire. A logistic regression was also employed to estimate the influence of independent variables on the saving decisions of customers. This was accompanied by the implementation of descriptive analysis, to determine the characteristics of Islamic bank customers during the pandemic.
Results: The characteristics of the participants were dominated by people aged 17-25, with the majority of them residing in West Java and working as a student. Besides this, data were also analyzed by using logistic regression analysis. Based on the results, several factors influenced the saving decisions of Islamic bank customers. In this case, evaluation and strategy were carried out to increase customer interest through knowledge of the types and benefits of Islamic savings.
Limitations: This study was limited to the analysis of the factors influencing the saving decisions of Islamic bank customers during COVID-19. The contribution derived was also related to the saving demands of customers in Islamic banking.
Contribution: The results highlighted the characteristics of Islamic bank customers during the pandemic, as reference material for banking managers to increase interest in their financial products.
Originality: Based on the logistic regression, religiosity, knowledge, promotion, location, and age positively/significantly affected saving decisions at Islamic banks during the COVID-19 pandemic. This indicated that Islamic banking was not stuck in the market segment of the Muslim community, regarding the promotion of their products. In addition, promotion quality should be essentially improved, accompanied by the maintenance of business ethics and image as an Islamic bank.
Technology and banking operations: Perspectives of international students in a Ghanaian University
Purpose: The study analysed perceptions of international students in a Ghanaian private university college on the effect of information technology on banking operations as they have experienced it in Ghana.
Research methodology: A mixed methods research approach was used for this study. Data were collected from 60 international students who were sampled randomly from the population of international students in the college. Descriptive statistics from IBM SPSS Statistics 24 was used to analyse quantitative data, while thematic analysis was used to analyse qualitative data.
Results: Findings showed that even though information technology affects banking operations positively by making operations efficient, easier and faster for both employees and customers; it has increased the rate of fraudulent banking activities. This has exposed clients and employees alike, to a higher risk of fraud and other fraud-related activities.
Limitations: This study was limited to international students of a private university college in Ghana. Data were collected from an online survey; hence a limitation to the number of international students who participated in the study.
Contribution: Despite the fact that information technology influences banking operations in Ghana positively, it has resulted in increased fraudulent activities related to banking operations. This requires that policymakers improve online security in the banking space.
Novelty: There is an emphasis that though technology’s use in banking operations has a positive effect, it also presents banking institutions with an increased risk of fraud as perceived by international students schooling in a private tertiary institution in Ghana.
Supportive leadership and employee creativity: Will Leader-Member Exchange mediate the relationship?
Purpose: Purpose: This study proposes to integrate supportive leadership, leader-member exchange (LMX), and employee creativity. It suggests that LMX can play a role as a mediator.
Research methodology: A total of 200 participants were included in this study. They were working for a tobacco company located in a district in Kulon Progo, Yogyakarta, Indonesia. Analysis for hypotheses was done in SPSS and AMOS.
Results: It was found that supportive leadership was positively related to leader-member exchange (LMX) and employee creativity. Leader-member exchange (LMX) was positively related to employee creativity. Finally, leader-member exchange (LMX) mediated the relationship between supportive leadership and employee creativity.
Limitations: The participants of this study were taken from one company. This might lower the generalizability of the results. Another limitation of this study is the use is a cross-sectional method in the data collection which might result in a common method variance. Future studies could employ other data collection methods. For example, a multi-wave of data collection can remedy the problem.
Contribution: The study suggests that a supportive leadership style is necessary to implement because it can promote a higher quality of the relationship between employees and their supervisors. More importantly, this aligns with the organizational effort to foster employee creativity.
Novelty: The study found that supportive leadership can promote leader-member exchange (LMX) quality. Since the dyad relationship quality characterized by leader-member exchange (LMX) is necessary for team effectiveness, the investigation of the link may provide an understanding of the factors that may influence leader-member exchange (LMX).
