Journal of Multidisciplinary Academic and Practice Studies

Journal of Multidisciplinary Academic and Practice Studies Published by Goodwood Publishing, Journal of Multidisciplinary Academic and Practice Studies is an international peer-reviewed and scholarly journal promoting high-quality multidisciplinary research on social, humanity, economics, business, technology, and education. Journal of Multidisciplinary Academic and Practice Studies welcomes submissions of scientifically-developed research manuscripts aiming to provide solutions and innovation both scientifically and practically in every aspect of life.

Journal of Multidisciplinary Academic and Practice Studies Published by Goodwood Publishing, Journal of Multidisciplinary Academic and Practice Studies is an international peer-reviewed and scholarly journal promoting high-quality multidisciplinary research on social, humanity, economics, business, technology, and education. Journal of Multidisciplinary Academic and Practice Studies welcomes submissions of scientifically-developed research manuscripts aiming to provide solutions and innovation both scientifically and practically in every aspect of life.

Published
2023-11-24

Articles

Socio-philosophical analysis of symmetry and asymmetry

Purpose: This study aims to examine the socio-philosophical significance of symmetry and asymmetry in shaping social structures and dynamics. Research methodology: A qualitative approach using philosophical analysis and comparative interpretation of classical and contemporary theories was employed. Results: The study finds that both symmetry (equality, justice, balance) and asymmetry (inequality, uniqueness, dynamism) coexist as fundamental forces in societal development, contributing to social cohesion and innovation. Conclusions: A harmonious balance between symmetry and asymmetry is essential for fostering sustainable social order, cultural inclusivity, and transformative progress. Limitations: The conceptual nature of the study limits its empirical generalizability; future research may incorporate data-driven validation. Contribution: This research offers a conceptual framework for understanding societal development through the dual lens of structural balance and dynamic change.

Work effectiveness of regional inspectorate employees of Riau Islands Province with the determination of digital transformation, self-efficacy and innovative behaviour through work motivation

Purpose: This study aimed to examine the influence of digital transformation, self-efficacy, and innovative behavior on the work effectiveness of employees in the Riau Islands Provincial Inspectorate, with work motivation analyzed as an intervening variable. Research Methodology: The sample in this study comprised employees of the Riau Islands Provincial Inspectorate. A total of samples used was 103 respondents were included in the study. The obtained data were analyzed using data analysis techniques with the help of AMOS 24.0. Results: The findings show that digital transformation, self-efficacy, and innovative behavior significantly affect work effectiveness. Self-efficacy significantly affected work motivation, whereas digital transformation and innovative behavior did not. Work motivation has a strong and significant influence on work effectiveness. Moreover, self-efficacy indirectly affects work effectiveness through work motivation, whereas digital transformation and innovative behavior show no significant indirect effects via motivation. Conclusions: This study concludes that self-efficacy and motivation are critical drivers of employee effectiveness, whereas digital transformation and innovation require stronger organizational support to contribute effectively. Limitations: The study was limited to one government institution, reducing generalizability, and relied on self-reported survey data that may contain biases. Contribution: This study contributes theoretically by clarifying the mediating role of motivation and practically by offering insights for public sector agencies to strengthen digital transformation initiatives, improve employee confidence, and encourage innovation.

Investigation of functional and sensory properties of plantain flour in citric acid

Purpose: This study investigated the effects of process variables on the proximate, functional, and sensory properties of plantain flour. Research Methodology: The plantain fruit was sorted and hand-peeled using kitchen knives. It was then cut into various slices of 2 – 6 mm and steeped in citric acid solutions with concentrations ranging between 1 – 5 %. The steeping time varied between 30 – 120 min. The pretreated plantain slices were processed into flours. Process parameters were analyzed using the response surface methodology of Design Expert software. Results: The proximate composition showed no significant differences (p > 0.05), but functional and sensory properties varied significantly (p < 0.05). Flour samples exhibited desirable bulk density, high water absorption capacity, and favorable swelling power, indicating potential for bakery and complementary foods. Sensory analysis revealed that citric acid pretreatment improved moldability, texture, and overall acceptability, with the best results at citric acid concentration of 2.79%, slice thickness of 5.63 mm, and steeping time of 50.41 minutes. Conclusions: Citric acid treatment significantly enhanced functional and sensory properties of plantain flour, making it suitable for diverse food applications Limitations: This study did not consider the application of other optimization methods, such as genetic algorithms and particle swarm optimization, to estimate the optimum points. Future studies could focus on these areas Contribution: The validation of the optimization processes showed success in the application of citric acid in the production of novel plantain flour.

The effect of interpersonal communication, facilities and application-based registration on patient satisfaction with service quality as an intervening variable in the outpatient row RSUD Raja Ahmad Tabib Riau Island Province

Purpose: The purpose of this study was to analyze the effect of interpersonal communication, facilities, and ease of application-based registration on patient satisfaction with service quality as an intervening variable in the Outpatient Hospital Raja Ahmad Tabib Riau Islands Province. Research methodology: The research design used in this study was quantitative research with an associative type of research in the form of a causal relationship. The population in this study were outpatients who registered using the application totaling 5,818 people. The sample size was determined using the Slovin formula to obtain a sample size of 374 people. The data collection technique in this study was a Likert scale questionnaire, with instruments in the form of questionnaire sheets and Google Forms. The data analysis technique used in this study used the partial least squares (PLS) approach assisted by SmartPLS. Results: The results showed that direct interpersonal communication, facilities, and ease of application-based registration had a significant effect on patient satisfaction in the outpatient department of Raja Ahmad Tabib Hospital, Riau Island Province. Conclusions: Patient satisfaction is influenced by interpersonal communication, facilities, and application-based registration, with service quality acting as a key mediator to enhance overall service experience. Limitations: This study was conducted in a single hospital and limited to patients using application-based registration, thus reducing the generalizability of the findings. Future research should involve more hospitals and broader variables to gain deeper insights. Contribution: This research provides empirical evidence on the critical role of service quality as an intervening variable, offering practical insights for hospital management in improving digital health services and interpersonal interactions to increase patient satisfaction.

The influence of leadership, remuneration, competency on employee turnover intention with organizational culture as an intervening variable at Bank Ekonomi Rakyat Sejahtera Batam

Purpose: This study analyzes the influence of leadership, remuneration, and competence on employee turnover intention in BPR Sejahtera Batam, with organizational culture as an intervening variable. In the last five years, turnover intention in BPR Sejahtera Batam has increased significantly, reaching 21.05% in 2023. Research Methodology: This study employed a quantitative approach using census sampling of 111 employees. Primary data were collected through questionnaires with a Likert scale and analyzed using Partial Least Squares structural equation modeling (PLS-SEM) through SmartPLS 4. Results: Using primary data from 111 employees, this study found that leadership and competence did not significantly affect turnover intention, either directly or through organizational culture. In contrast, remuneration was shown to have a significant effect, highlighting the importance of compensation in employees' decisions to stay or leave the company. Organizational culture was not a significant mediator between remuneration and turnover intentions. Conclusions: Employees’ decisions to stay or leave are primarily determined by remuneration factors rather than leadership, competence, or organizational culture. Compensation aspects, such as salary, benefits, and bonuses, play a stronger role than other organizational factors in shaping turnover intentions. Limitations: This study focused on one organization with a relatively small sample size, which may limit the generalizability of the findings. Broader studies across multiple banks and regions are recommended. Contribution: This study provides practical insights for bank management to prioritize improvements in remuneration systems and employee welfare programs as effective strategies to reduce turnover intention.